Archive for the 'Innovation' Category
Vook dead yet? Doesn’t matter. If you want to sell blades, first you have to find stubble that people are willing to pay to have shaved.
This was in my email this morning, spam from LinkedIn.com:
Joel Burslem is no longer Director of Product Development at Vook
Means what, I don’t know. Deck chairs on the Titanic. There is no huge surging mass of sub-literates demanding even easier-reading access to the half-shouted profundities of Gary Vaynerchuk. Love him or hate him, the guys lives and dies in video. He cannot be caged by a page, no matter how stylish or expensive or electronic that page might be. The book is a dead letter, so how could the Vook not be an even-deader letter? You cannot even pretend to believe otherwise unless you are in the pay of Brad Inman.
But: None of that matters. The Vook is instructive because it teaches us a host of interesting lessons about how to fail in business. Big names. Big funding. Design budget. Attractive product that works. Fancy offices filled with bigfoot corporate types. Even Aeron chairs, I’ll bet. What could go wrong?
Only this: There is no market for the product.
Remember that “find a need and fulfill it” bit from Business 101?
Can you name even one person who has confided to you, “You know, I’d probably read more if books were more like television?”
“I’d sure like to read more books, but the books I want to read are interrupted at intervals by bad actors enacting bad scripts.”
“What I want from books requires a sub-woofer!”
That’s a disaster from day one, and I have been ridiculing the Vook since first I heard about it. But even now, I can see an actual use for this technology: How-To books: How to build a rocking chair in 24 easy steps or The Kama Sutra for Klutzes. Those could sell, because they answer a need that can be served by both text and video. Even then, though, they’d be better as web sites — easier to control, easier to revise, etc.
But let’s go back to the Vook’s original marketing problem and try to solve it in a better way.
Brad Inman is a choke-point dinosaur. His goal was to come up with a “blade” dispenser — a relatively cheap razor that could be used to sell higher-profit “blades” over and over again. Gillette’s razors, Kodak’s cameras and Amazon’s Kindle device are all examples of this very-common business model. Because he has worked his whole life in publishing — selling vast quantities of a publication no one reads — he naturally gravitated to publishing for his new venture. He has a background in video, also, and video — unlike paper — is not easy to produce, reproduce, exhibit or copy. If anything could make a book into a “blade,” it would be video.
Except that books themselves are dying as an information transmission medium, dedicated devices you have to schlep around are an anathema and no one is crying out in desperate need for badly-animated comic books starring Gary Vaynerchuk.
I had two words for this idiot product when it was announced: Market research.
The Vook is just a dumb idea, but the base idea — a dedicated device that people are willing to pay added-value fees to gain access to — that may not be completely off the wall. Or maybe the place for an idea like that is on the wall.
Look at this:

That’s a beautiful photograph. So it this one:

Those are just two news photos I found today on-line. There are hundreds more, just as striking, taken every day. And there are millions of other very striking photos that have been taken over the decades. And thousands of drawings, illustrations and paintings.
High definition video monitors are the perfect picture frames, and we are soon headed for the day of video fabrics that will work like wall-paper — and eventually like garments.
We are on the cusp of an age when the quantity of available video screens will be massively increased — and every one of them is going to need programming.
For now, a dedicated device could connect a big Aquous-like monitor to a net-based service that fed images to that huge screen.
This is programmable art as decor.
You already have big picture frames all over the place.
You already have a small USB-fed picture frame on your disk, filled with eight gigs of family photos.
A device like this combines the two: Huge, striking graphic images that change at intervals — an evanescent art far better than you can afford to purchase in atoms, but yours for pennies a day when sold to you as electrons.
You’re already paying for decor. All we’re doing is turning decor into “blades” — something you purchase continuously, rather than only when you change homes.
That’s a business.
Your mood is programmable — on the fly. The intervals, the arcs of the color wheel, the tone and tenor of the images themselves — all controllable by you.
This is something people would pay for. This is something I would pay for, and I hate everything.
And remember, the quantity of available video surfaces in our lives is about to explode. There are a lot of business opportunities in here, but there are a lot of Web 2.0-like options, too. What a DeeJay does is more than just records, and what an Image- or Video-Jockey does can be far more than mere images.
This could be huge…
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Have RE BarCamps lost their way?
I attended the recent Seattle version 2.0 of RE BarCamp earlier this week. Also attending was fellow BHB contributor Al Lorenz. Held at the Armory on Lake Union, it would be hard to find a location that was more beautiful to hold an event. And yet, I did not come to the event looking for beauty. I came to the event to learn more about techniques that we discuss all the time about marketing and salesmanship. What I discovered was a trade show masquerading as a grass roots event. The main hall of the Armory was lined with various vendor booths fully stocked with the obligatory vendor salespeople. Guys wearing crisp white button-down shirts standing in front of a large tradeshow booth. Bored looking salespeople just hoping that someone with a pulse would stop by their table and inquire about what shiny silver bullet they were selling. To entice agents to stop by and visit, there were all manner of free pens, flashlights, discount coupons, and much, much more…. I don’t know how much business any vendor did. I did pick up one flyer which has already found the way into the recycling after I looked that the product in greater detail online.
The attendance of the event was outstanding. There were over 600 RSVP’s for the event. The Armory easily held the crowd. The challenge of noise was something that everyone struggled with throughout the event. The PA system was difficult to understand simply because the hall was a gymnasium in previous years. The Keynote was by Ian Watt from Vancouver BC. It would have been a very entertaining and enjoyable speech had we been able to see the slides that he brought. The sheet hanging from the balcony was not really the best way to show off all that is glorious about PowerPoint. Ian is a very entertaining person and his presentation was the highlight of the event for me (even with the technical challenges).
The number of real estate professionals that had glazed over looks was disconcerting to me. I overhead a number of people mention that they did not really know why they were there. It was someone else’s idea in the office to attend. It really seemed that the majority of the people attending were not interested in the sharing of ideas and of learning. They were there because someone told them that they “just had to be.” That SMM is the ticket to get their business back on track, get more leads, and to help them lose weight….The sessions were aimed at “entry level” and “not sure if this is for me” audiences. I really feel that the event has grown too big to be the vitally relevant event that it has been in the past. The people that worked so hard to pull the event together deserve to be praised for their organization and hard work. The event was smoothly run (except who forgot to bring a coffee vendor? I mean, this is Seattle folks) but it lacked the rough around the edges grass roots appeal of version 1.0. Many of the sessions seemed to be hour long sales pitches from vendors not people in the trenches who are using the product or technology on a daily basis.
What impressed me about the Seattle version 1.0 of RE BarCamp was the free sharing of ideas and processes from those that were actually using the ideas and processes successfully in their businesses. There was a sense from the people that attended that the topics were ones that they were passionate about. The ability to have small conversations about a very specific topic seem to be lacking from the current format of RE BarCamp. I hope that event organizers can make adjustments to the format and that the next event can be more sharing of ideas and information instead of sales pitches for products and services. It is time for real estate professionals to be more free thinking and less apart of the herd mentality that we have blindly been a part of for too long. RE BarCamps can help champion the free thinking agent instead of just helping milk them.
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How Bloodhoundblog’s Innovators Have Inspired My Business
In response to Greg’s request for innovative ideas from BHB, I thought that would list a few real life examples of how the contributors here have impacted my personal evolution in mortgage marketing and Web 2.0 world domination.
While I believe success is merely a component of innovation, I also agree with the people who need to see proof of results in order to determine a true measure of value.
Since it is too difficult for me to pick one or two innovative or game changing ideas for Greg’s contest, I’ve embedded links to some of the BHB articles that have inspired me over the past few years.
Where did BHB begin for me?
I have been an avid reader of BHB for a couple of years. This place use to scare me (still does), but I eventually gained the confidence in expanding my own online presence as a result of the education that I gained from reading and participating in the conversations on this blog.
As a loan officer back in the boom days, I only cared about the web because one of my Las Vegas real estate agents was feeding me with leads that he generated from his site.
I basically just helped contribute content and pay some of the expenses in our joint marketing venture.
When I did find time to pay attention to what others were saying online, I’d read about bubbleheads and doom pundits, real estate agents blogging about blogging, how the housing slowdown was only going to last for another 6 months, and how Zillow didn’t have accurate estimates.
However, when the market really did shift as Brian predicted, I was faced with the options of either becoming more involved in our online marketing agenda or walking away and getting a new job.
I kind of did a little bit of all three by developing a game plan for the industry that focused on a more sustainable purpose and different priorities.
The early innovation:
One of my first successful web projects was a FSBO campaign that combined single property web sites, highly visible yard signs, Craigslist, Call Capture, and a solid listing presentation.
My pricing model was based on Greg’s listing fee, and I was even able to get my real estate agents to do the dirty work of selling and marketing my program.
We had over 40 FSBO listings in a matter of months that generated about .25 loans, 3 real estate buyers, and almost .5 full listing contracts per property.
It was a complete win win for everyone until the market was overrun with REO inventory.
Lesson learned - don’t take listings that won’t sell.
The evolution:
I either own, participate in or am in the process of developing over 17 real estate and mortgage blogs. My purpose is to build perpetual equity in an online presence that will create residual wealth for my family and friends. Its a call to arms, but I’m keeping my mind on my mission.
Am I rich yet? No, but I’ve got a sense of peace and security knowing that I no longer have a publishing problem.
Innovation from Bloodhoundblog:
My biggest challenge is finding the time to execute all of my ideas.
1) We’re working on Ryan Hartman’s 404 genius for our Las Vegas property management web site. Combine strategic landing pages with targeted online comments, and I think we’ll be able to connect with the right audience at precisely the moment they need us.
2) Brian Brady’s Twitter Media Mogul works well with the help of Domus Consulting Group’s Breaking News project. I’ve already built three of those sites, including a Twitter Mortgage Rate feed. All I have to do is customize Chris Johnson’s Twitter prospecting and sales program, and I should have an easy system built for my agents and loan officers to thrive from.
3) After reading Mark Green’s article on creating warm leads through GoToWebinar, I’ve implemented a permission marketing system into my short sale posts. Brian’s articles about his experience on Wall Street has helped me research and write valuable content for my readers. As long as we watch what we say and how we say it, the message is always well received.
4) Eric Blackwell’s advice about SEO and social media was right on, which is why we created a real estate social network. However, we should have paid more attention to his advice about the business model and need to produce income. Either way, even if Inman’s News didn’t find our innovation exciting this year, WordPress and BuddyPress did.
5) How about taking this social media talk to the street? Not sure if this is considered innovation or common sense, but there are thousands of Las Vegas real estate agents that would probably love to learn how to integrate a little more Web2.0 into their weekly business routines. I could also create a group blog for them all to participate and learn on. Maybe I’ll have time to start putting together monthly social media classes beginning in Aug.
6) I’d like to take it a step further though and help these agents get their own Google profiles, blogs, maps and single property web sites up and running. At that point, it is as easy as streaming my mortgage blog content to special pages on their sites like Kevin Sandridge is doing with the Scenius strategy he learned at the Orlando Unchained.
7) While video and podcasts are great ways to build trust, I’m working on a first-time home buyer e-book that easily articulates and organizes all of the valuable information that my real estate partners and I have put on the web. The printable version will also have a co-branding area and be useful folder filler content for new clients.
I’ve got several more examples, but these are the most noteworthy that I could come up with on the fly.
Who should win Bloodhoundblog’s innovation award?
Regardless of who wins Greg’s little contest, I’d like to sincerely thank all of the contributors and participating readers here for making be better.
I could probably spend another 9 hours going through BHB and pulling out all of the great articles that inspired innovation in my own business and life, but I’ll have to settle on the following link as my final decision:
________
Happy 3 years of innovation, Bloodhoundblog!
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