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Google Voice Redux

Back in September I gave a lukewarm review of Google Voice.  Since September, it’s been working much better.  Much less lag, much better transcription quality.  I use it now on my business cards, website, and so forth, and it’s a great tool to help screen calls that come in.

Google Voice is a free, invitation-only service.  They recently gave me two invitations that I can give to the first two people who contact me at bhb@chetson.com.  I believe you need to use GMail as your webmail provider in order to take full advantage of Google Voice.  The two services work together.

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  • 2 comments

    2 Comments so far

    1. Benjamin Ficker November 9th, 2009 8:04 pm

      I’ve already got it up and running as well. Are there any tips or tricks you’ve been using? Or just handing out like your regular phone number? I know it’s early, but I would love to see if anybody has put together a “best practices” for Google Voice and real estate…

    2. Damon Chetson November 10th, 2009 10:34 am

      I use it as my regular business number. Since I’m a solo practitioner, it works well. But given the call routing features – you can have the phone ring an alternate phone if you want – you can use it with an office two or three people.

      I know some people worry about the fact that clients, customers etc. will see two numbers – the google voice number that you advertise and they call – and the phone number that you call back to them with. There are workarounds for this, but I don’t use them.

      I find that clients don’t mind, and in fact appreciate it when I give them my direct cell number and tell them that this is an unscreened, direct number in case they need to reach me in an emergency.