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Podcast with David Gibbons, Zillow.com’s Director of Community Relations: “We are throwing the gates wide open to the entire community”

By: Greg Swann, Phoenix Real Estate, Post Archive, RSS Feed
Posted: Tuesday, April 3rd, 2007, 9:00 pm MST
Category: Interview,Marketing,Podcast,Real Estate,Zillow.com

Appended below is an audio podcast with David Gibbons, Director of Community Relations for Zillow.com. In this recording, David talks with me, reflecting upon the details and implications of tonight’s new software release.

RE.net readers know David as the voice of Zillow on real estate weblogs, effecting the small miracle detailed in The Cluetrain Manifesto: Engaging in the conversation of the marketplace in a way that shows that Zillow will do what it can to ameliorate difficulties. I happen to know that he’s good at that job, because I have a talent for cultivating difficulties.

Until tonight, David’s title was Director of Customer Service. In addition to tending to the concerns of the RE.net, he was charged with dealing with the email and phone calls a site as busy as Zillow.com incites. He talks a little about that on the podcast.

David is originally from South Africa, which accounts for his accent. Before working for Zillow.com, he worked for Amazon.com.

BloodhoundBlog features extensive coverage of tonight’s announcement from Zillow.com:

BloodhoundBlog contributor Brian Brady will also be covering the story at these sites:

BloodhoundBlog has published more about Zillow.com than any other weblog or publication.

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icon for podpress  David Gibbons on Zillow 5: Play in Popup | Download
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    • 3 comments

    3 Comments so far

    1. Zillow Adds Profiles, Home Q&A, Tell Us It’s for Sale, and EZ Ads » Personal Insights on Web 2.0, Blogging, and Business April 3rd, 2007 9:05 pm

      [...] 9:00 – Greg Swann writes “Planet Zillow.com: Burgeoning Realty.bot grows, potentially, to become a self-sustaining residential real estate eco-system” (also a podcast with David Gibbons) [...]

    2. Zillow Announces - Home Q & A | Rain City Guide | A Seattle Real Estate Blog... April 3rd, 2007 11:34 pm

      [...] There has been much written about this tonight, most of it on BloodHoundBlog with two of the sites authors totally going to town on it. So I’ll just give you the links for all the rest of it. [...]

    3. Carnival of Real Estate #37: Fore!! at The Phoenix Real Estate Guy April 9th, 2007 7:11 am

      [...] Zillow.com’s press release detailing added functionality in new software release [...]