My goal for March? Satisfied clients and a satisfied mind.
I changed the back of my business card. This is the new copy:

I agree with Jeff that giving good service while failing to achieve the main objective is a useless vanity. The Bawldguy champions results, but I would offer the further caveat that the goal of any business should be to achieve full customer satisfaction. That’s something that I’ve been meaning to write about for a while, but I’ve been kind of tied up with, you know, actually doing it — and getting better at it, I hope.
Meanwhile, tomorrow is the first day of the last month of the first quarter of 2011. If your numbers so far are not all you’d hoped for, here is a March calendar to help you get started tracking your goals.
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Works for me. The achievement of results seasoned by timely and courteous service almost always results in client satisfaction.
Satisfied mind..
“Money can’t buy back your youth when you’re old
Or a friend when you’re lonely, or a love that’s grown cold
The wealthiest person is a pauper at times
Compared to the man with a satisfied mind ”
http://www.youtube.com/watch?v=owiDfo9z6SQ