There’s always something to howl about.

Month: April 2007 (page 2 of 8)

First Russell Shaw Sales Success Seminar: Podcast #5

Linked below is the fifth of five podcasts from the First Russell Shaw Sales Success Seminar. This event was held on March 13, 2007, and lasted for about four hours. That seminar, along with another held on April 17, 2007, are precursors to the forthcoming Russell Shaw Sales Success FAQ files. Russell will take questions from these podcasts, along with others you send to him by email, and answer them in a series of FAQ-like video and audio podcasts. His plan is to end up with a complete real estate sales training course in podcast form.

This podcast is available in audio format only.

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Are you an appraisal scofflaw? Are you sure you know what your client is doing with that Broker Price Opinion?

In all the excitement, I missed this precious little bit of news.

Nota bene:

A concern has been raised that real estate brokers and salespersons are providing opinions of value unrelated to the prospective listing or sale of property.

The horror!

My home is worth $475,000. I have no intention of selling. Come and get me, Coppers!
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An Example — How To Answer A Client’s Question

Recently I posted on the subject of how to most effectively answer a client’s or prospect’s questions. Then, as the universe sometimes does, I was asked a question by a brand new client that is pretty common. On its surface the question might seem facetious, but trust me, its been asked so many times in my office, I know that’s not the case. It usually goes something like this:

We’ve now banked the $100K from the refinance on our home. But Jeff, we were thinking. How much could it hurt to take just $20K out in order to get (fill in the blank) a new boat, truck, home landscaping?

These days, since I’ve heard variations of that question so many times, I begin by answering with a question, hoping to inject a little humor. I might ask — Will you be able to sell that (fill in the blank) for a million bucks 15-20 years from now?

When I pause to enjoy the RCA Dog look on their faces, I then begin to give them a very complete and substantive answer in rich detail. Though I posted it on my blog today, I’ll give you the short answer here.

yacht

In 15-20 years that $20K will likely be directly responsible for an extra $80,000 a year or so in retirement income. If you retire at 60 and live another 20 years, that’s $1,600,000 of retirement income — over and above what the rest of your initial investment capital produced over that same period.

Less than half of my clients will ever earn $80K a year on their job. And now they can have that much extra every year in retirement.

Unless of course, 20 years earlier they decided their new boat was worth $1.6Mil in extra retirement income.

Final note — I sent the link to my blog’s post to the client who most recently asked that question. His response? One word — Awesome!

And that’s how you answer questions.

First Russell Shaw Sales Success Seminar: Podcast #4

Linked below is the fourth of five podcasts from the First Russell Shaw Sales Success Seminar. This event was held on March 13, 2007, and lasted for about four hours. That seminar, along with another held on April 17, 2007, are precursors to the forthcoming Russell Shaw Sales Success FAQ files. Russell will take questions from these podcasts, along with others you send to him by email, and answer them in a series of FAQ-like video and audio podcasts. His plan is to end up with a complete real estate sales training course in podcast form.

This podcast is available in audio format only.

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What this state needs is more public ridicule! Arizona House to reconsider Zillow.com-proofed bill on Monday

The news is simple enough: “Representative Stump moved that the House reconsider SB 1291 on Monday, March 30, 2007. Motion passed v/v.” That last little bit says the motion passed on a voice vote.

This again would be the Third Reading. If the amended bill passes by a two-thirds majority, it would have to go back to the State Senate for reconsideration, where it would also have to pass by a two-thirds majority.

Of course, Arizona has always drawn huge guffaws in the monologues of late-night talk show hosts, so we may just want to wait for Leno or Letterman to pick up the story…
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Waxed Fruit Hegemony: The Director’s Cut

Okay, here’s the videotape we made of our little escapade this morning. It’s about 21 minutes long, and it’s mostly just the tedium of real life, true video verit&233;.

Cathy does a de facto interview with me about the Reagan amendments, so it ends up being not just painfully dull but also mildly informative.

As is discussed at the end, we got a huge spike in traffic at BloodhoundRealty.com. This resulted in a whole bunch of people filling out our form to get a CMA, presumably thinking that we were Zillow.com.

In consequence, I am HouseValues.com for a day. If you are a real estate licensee working in one of the cities listed below, email me and I will front you the lead. Probably useless, but you never can tell. The price is right, anyway.

  • Greensboro, NC
  • Toronto, OH
  • Staten Island, NY
  • West Bloomfield, MI
  • Staten Island, NY
  • Oconomowoc, WI
  • Woodlawn, VA
  • Germantown, MD
  • Pittsburgh, PA
  • Oswego, IL
  • Greenwood Village, CO
  • Woodland Park, CO
  • Wildwood, MO
  • East Hampton, NY
  • Canton, GA
  • Alexandria, KY
  • Riverside, CA
  • Ojai, CA
  • Riverside, CA
  • Santa Barbara, CA
  • Sherman Oaks, CA
  • Des Moines, IA
  • Grand Rapids, MI
  • Hernando beach, FL
  • East Rockaway, NY
  • Gaylordsville, CT
  • Ft. Tgomas, KY
  • Hidden Hills, CA
  • Cataula, GA
  • Beavercreek, OH
  • Pringle, PA
  • Orlando, FL
  • Shreveport, LA
  • Martinsville, VA
  • Lafayette, LA

They’re continuing to come in. There may be more if they re-run the segment.

And because all true art films should end in a way that leaves you wondering if you really got it, I’ll conclude with a link to the Jewel lyric I quote just before the TV broadcast starts.

Roll the credits…
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For Originators – A Weak Baseball Analogy

Here is an email I recently sent to our sales team in regards to the leads that they receive and work on a daily basis. My company uses internet leads to generate new business on top of our referral and repeat business (which makes up about 1/3 of our monthly volume). I received some good response to it from our folks so I thought I’d pass it along here to any new originators who read this blog for advice.

My email:

I love baseball and used to play it (poorly) for the better part of my youth. I was watching some highlights last night and it got me thinking about what we do here.

When I used to play I would really look forward to the 3 or 4 at-bats I would get each game. I knew that I would only have 3 or 4 chances to get a hit and improve my average. In baseball before you are “up” you are “on deck. I remember vividly being on deck going through the following checklist:

Who’s pitching and what have they been throwing lately? What pitches are their favorite? How have they gotten people out before me? What did people who already have hits against this guy do to be successful against him? How many outs are there? What’s the game situation? Who’s on base?

The big question I was asking myself was “What am I trying to do in this at bat?” Was it move a runner over? Was it get on base no matter what? Was it try to get in scoring position? And so on. I KNEW the answer every time I stepped in the batter’s box.

Here you may only get 3 or 4 at bats a day with your leads. Sometimes you’ll get less than that. Do you know what you’re trying to do with each and every at bat you get? What did you think about on deck before you picked up the phone? What were you trying to specifically accomplish with each at bat?

Hint: the answer is not “get a hit/take an app” That is the generic Read more

Waxed Fruit Hegemony: Taking over the world one random media appearance at a time

Appended below is the Fox New Channel footage from this morning. Later today I’ll have our own video verit&233; version of the extravaganza.

I think I’ve said before that this sort of thing is akin to being a piece of waxed fruit in a centerpiece: You’re there not because there is some inherent worth to you or to what you have to say, but, rather, because you fit just right in the overall composition.

I’m not griping. If you want to talk on someone else’s dime, you do it on their terms. But, as will be clear as you watch, I was a totally fungible commodity in this broadcast, the nod who was every bit as good as a wink.

Our tape is more fun, I think, but conversion to iPod format takes time, so you have to wait.

My takeaways, conferred upon me mere moments after the taping was done: “Smile and stare deeply into the camera.”

I’ll do better next time.
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Sensible Flats and Social Responsibility

I have been busy lately, so busy that while my back was turned I missed about 47 Russell Shaw Podcasts. Sorry, Russell. I fully intend to listen in, uninterrupted, when I have a sufficient block of time (say, the month of May?), but I have been too busy with business to learn how to do more business. I have been reading Inman like I read the daily print rag – Headlines only. And only a teaser along the lines of “Greg Swann to Speak at Annual Humility Conference” would have tempted me to get side-tracked.

So, what I have been doing all week is a lot of mechanical real estate stuff (prepare for the listing, take the listing, market the listing, manage the escrow). What I have been doing a lot more of, however, is listening. By Friday, my husband Steve (or, my wacky sidekick, as he often calls himself) may be threatening to have the phone surgically removed from my ear.

What I have learned can be generally categorized as follows:

  • A bunch of well-intended people are knee-deep in bad loan doo-doo in my area, far more than I knew.
  • Steve and I are finding that Pro Bono work is taking a considerable amount of our time these days, and we don’t mind.
  • Lenders and loan brokers are making us look good.

Steve and I, in the past week alone, have met or spoken repeatedly and at length with three different couples in trouble. The situations have ranged from the sad to the tragic. In each case, we have felt it was our obligation and duty to meet with the parties to pencil out scenarios and discuss the implications of the various options. In each case, we knew that we would not be paid for our time, now or in the future. Call it social responsibility.

My “tragic” example involved a military family with three properties totaling approximately $1.7 million in value, all acquired within the past two years, the most recent having closed escrow just a couple of months ago. Each was purchased with or refinanced into a 100% interest only loan with negative amortization. Due Read more

Arizona appraisal bill, amended to permit AVMs such as Zillow.com to operate in state, fails to pass

Arizona SB 1291 failed to pass Tuesday afternoon in the Arizona House. The bill would have required a two-thirds majority and passed by less than that. I’ll post further when I know more.

Further notice: Here’s what it all means:

To have passed, the bill would have had to have passed by a two-thirds majority. Then it would have gone back to the Senate, where is also would have had to pass by a two-thirds majority. This is a Constitutional bias in the Arizona legislature against new laws of any sort — generally a good thing.

Since the bill did not pass the House, this means the old version of ARS Chapter 36 is still in effect. It is this version of the law that Zillow.com is alleged to be violating by the Arizona Board of Appraisal.

That allegation has not been tested in court, nor have any of Zillow.com’s direct competitors been alleged to have violated ARS Chapter 36.

As another wrinkle, the amendments made yesterday to AZ SB 1291 that would have clarified that offering the output from an Automated Valuation Model at no cost is not an appraisal, subject to regulatory oversight, could be appended onto another bill. In other words, the existing language of ARS Chapter 36 could be revised to achieve the same effect as yesterday’s amendments.

This is a statement released by Zillow.com this afternoon:

From Lloyd Frink, Zillow co-founder and President:

The issues that Arizona Senate bill 1291 sought to address went far beyond questions about automated valuation models for real estate. The fact is we are still extremely pleased that the Arizona House of Representatives decided to amend SB1291 to recognize the value that sites like Zillow bring to consumers in providing free and easy online access to real estate data and home valuations. We remain confident that any future reviews will similarly recognize the importance that sites like Zillow deliver in creating better informed and educated real estate consumers. Nothing has changed and we will continue to make Arizona Zestimates available for free to all Zillow users.

Additional details RE: AZ Board of Appraisals:

We strongly believe that providing Zestimate home Read more

First Russell Shaw Sales Success Seminar: Podcast #3

Linked below is the third of five podcasts from the First Russell Shaw Sales Success Seminar. This event was held on March 13, 2007, and lasted for about four hours. That seminar, along with another held on April 17, 2007, are precursors to the forthcoming Russell Shaw Sales Success FAQ files. Russell will take questions from these podcasts, along with others you send to him by email, and answer them in a series of FAQ-like video and audio podcasts. His plan is to end up with a complete real estate sales training course in podcast form.

This podcast is available in audio format only.

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Me, on TV: Technical assistance needed

Subject to the vagaries of the news business, I will be on Fox News Channel tomorrow morning at 10:20 am EDT, 7:20 am MST/PDT.

The topic: Banning Zillow.com in Arizona, of course.

But: I need technical help. I would love to turn the segment into a video podcast, but I have no idea how to capture televised video. If you do know how, speak up. If you can capture the content and throw it to me by FTP, I’ll make it available tomorrow when I get home.

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Confessions of an ARMs Dealer

Strategic Equity Positioning is a buzz phrase in the mortgage industry today. The concept of equity management came from the book, Missed Fortune, by Doug Andrews. Andrews, a life insurance agent and financial planner, discovered a strategy that extracts equity from your home to fund tax deferred investments. The response was nothing short of remarkable. A study by the Chicago Federal Reserve Bank remarked:

“..taxpayers with incomes over $100,000 a year who use mortgage-deductible interest as part of an arbitrage strategy in retirement accounts would appear to have the most to gain, and the authors find it “puzzling” that more people who are in “better financial shape” than the average taxpayer don’t take advantage of this kind of strategy.”

I first heard of the term “equity management” in 2003. I heard Barry Habib discuss this concept at a seminar at the Del Mar Racetrack (critics, please refrain from pointing out the obvious irony). My first thought was “Cool, they have a name for it now!” You see, I am an ARMs dealer and have been since 1996. My background was on Wall Street as a financial consultant for two major wirehouses. I learned about financial planning in Plainsboro, NJ.

I met a man from Wachovia Bank (nee World Savings), Mike Cushing, in 1996. Mike taught me how to properly analyze negative amortization loans. He taught me how to temper the negative amortization with bi-weekly payments. I seized the opportunity and developed the mantra “Go Negative and Invest the Difference“. This mantra was not unlike the one espoused by Art Williams as he built the insurance empire that eventually became Primerica (now owned by CitiGroup). Art Williams encouraged Americans to “Buy Term and Invest the Difference“.

When presented with the idea of extracting equity to fund investments, I was puzzled. It seemed, well…kind of reckless. I was taught that the NASD forbid recommendations that would extract equity to invest when I attempted this arbitrage play for a securities client in 1990. I’ve since learned that the NASD softened their stance in 2002 with a strict admonition that the loan and subsequent investment pass a suitability test.

Let Read more

First Russell Shaw Sales Success Seminar: Podcast #2

Linked below is the second of of five podcasts from the First Russell Shaw Sales Success Seminar. This event was held on March 13, 2007, and lasted for about four hours. That seminar, along with another held on April 17, 2007, are precursors to the forthcoming Russell Shaw Sales Success FAQ files. Russell will take questions from these podcasts, along with others you send to him by email, and answer them in a series of FAQ-like video and audio podcasts. His plan is to end up with a complete real estate sales training course in podcast form.

This podcast is available in audio and video format, with Russell covering the same material in each podcast.

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More Strip Monopoly: Icahn sells Nevada casinos

More on the theme of Strip Monopoly: Billionaire Carl Icahn is selling all of his Nevada casino holdings to Goldman Sachs’ Whitehall Street Real Estate Funds for $1.3 billion.

This is interesting on a number of grounds, taken more or less least to greatest.

Third, Icahn is going to net out about a billion dollars in profit on the deal. He’ll probably never make as much on casinos as Donald Trump has managed to lose, but a billion bucks is a billion bucks.

Second, Goldman Sachs is convinced that it bought a Strip-front property in the Stratosphere, along with 17 acres of underdeveloped Strip-front land the Strat has accumulated over the years. This is technically incorrect, and it’s an error buyers have made at that location since it was Bob Stupak’s Vegas World.

The Strip ends at Sahara — where the City of Las Vegas begins. The Strip developed in what is still unincorporated Clark County to avoid the kind of meddling municipal governments are best at. The Strat is not a grind joint like the dumps downtown, but it plays at a distinct disadvantage against its bigger, better-bankrolled rivals further south.

Today’s deal also includes a casino in Laughlin, and the two Arizona Charlie’s casinos in suburban Las Vegas. As with Boyd Gaming’s Sam’s Town properties, these are seen by analysts as being locals casinos, but, in fact, they draw their own segment of the tourist population — think of them as low-rollers with RVs. MGM Mirage’s announcement of the closing of the RV park at Circus Circus may prove a boon to these casinos.

But: First, if Carl Icahn is selling now, it argues to me that the bloom is off the boom for Strip-fronting (or pretend-Strip-fronting) real estate. MGM Mirage paid over $17.2 million an acre for the 33.4 acres it is acquiring at Circus Circus. That land come with a corner premium, to be sure, but is is for now the weakest corner on the Strip Monopoly board. If Icahn is selling, it’s because he believes prices are at their peak for now.

Is he right? Hide and watch. But with $4 billion in Read more