There’s always something to howl about.

Author: Greg Swann (page 161 of 209)

Suburban Phoenix Real Estate Broker

In praise of an insanely great idea: Todd Carpenter’s REMBEX.com becomes the search engine of the RE.net . . .

Sometime very soon I am going to eviscerate another Cheez Whiz Prize winner, but here is a function I would much rather undertake: Delivering praise without limits to an amazingly, outrageously great idea in real estate weblogging.

Todd Carpenter runs REMBEX — Real Estate & Mortgage Blogger’s Exchange. It’s a web ring of RE.net sites, and Todd has run it as a labor of love for much longer than BloodhoundBlog has been howling. Once I realized that weblogging was about linking (Thanks, Dustin!), Todd’s was one of the first places I slinked off to for a link.

Yesterday, Todd announced the creation of REMBEX.com, a Google Co-Op-based search engine that deploys Google’s search technology on a defined set of real estate weblogs:

Basically I collected 250 active, relevant blogs, plus all of the blogs on activerain.com (a network of real estate bloggers), and input them into the engine. Google Co-op searches only these sites.

This engine bridges the gap between searching each blog individually, and using a more global search engine like Technorati or Google Blog Search. Those bigger engines can be useful, but I’ve found that they don’t differentiate between dedicated realty bloggers and anyone with a blog, that happens to mention real estate. The big search engines also tend to bring up results from sploggers or almost any site that uses RSS feeds.

I think this is an insanely great idea, so much so that I’ve deployed it along with our regular sidebar search function. Suppose you’re reading BloodhoundBlog on (ahem!) Dual Agency. Want to hear what other RE.net blogs have to say on the subject? Type “Dual Agency” into the REMBEX search box and see who salutes.

I can’t sing the praises of this tool enough. It’s even easy to deploy in your own weblog. For me, this is the leverage of genius that the internet brings to us all: Todd gave up some sleep to bring forth a tool that will save all of us time every time we use it — and time is our sole capital. We enrich ourselves by tiny little accretions of time — time we can Read more

‘Fizzbos’ fizzle because of 3 key marketing issues

This is me in today’s Arizona Republic (permanent link):

 
‘Fizzbos’ fizzle because of 3 key marketing issues

I have a friend in another state who is selling his home “by owner,” which Realtors affectionately refer to as a “fizzbo.” It’s interesting for me to watch, because he’s done a very professional job.

We should note at the outset that most “for sale by owner” (hence, fizzbo) efforts fail. Of the three P’s of real estate marketing — price, preparation and presentation — many fizzbos will fail on two or even all three.

First, if a home isn’t priced to the market, the home will not sell. This is why so much inventory, even Realtor-represented inventory, has lingered on the market so long over the past 15 months.

Second, the home has to be in turnkey condition: in excellent repair and staged to perfection. If it isn’t, it should be priced accordingly. Even then, most buyers in this market won’t give it a second glance.

And finally, the home must be appropriately marketed.

A fizzbo is at a huge disadvantage over a represented sale. At an absolute minimum, a Realtor-represented home is advertised through the MLS system to every other Realtor in the market.

By contrast, the by-owner home is promoted only to people who happen to drive by and see the sign or who happen upon a newspaper or online ad.

An aggressive Realtor will do even more to market your home, targeting promotions to the people most likely to buy.

And that’s what’s interesting about my friend’s efforts. He is a marketing professional, so he had presentation more than covered. He has excellent taste, and he keeps his home in pristine condition, so his preparation was perfect. And he consulted with Realtors and, ultimately, an appraiser to make sure his home was priced right.

You could call this a semi-professional for-sale-by-owner sale, and my advice would still be: “Don’t try this at home.”

But note this: He “launched” his home to the marketplace on Dec. 23, which no professional would have done. The result? Showings all through Christmas weekend, when people had time available to look at houses.

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Dual Agency Smack-Down: Buyer’s and Seller’s Informed Consent to Limited Dual Representation

I really don’t like Dual Agency. I think that’s pretty well established. Even so, Russell Shaw convinced me — in person, not on BloodhoundBlog — that BloodhoundRealty.com would have to offer Dual Agency if it is to list effectively in the historic districts of Downtown Phoenix.

Right about the same time, we undertook the Dual Agency Smack-Down, an attempt to explore the issue in detail. At a certain point in that debate, I hit what I thought was an insuperable wall. The problem was the complexities of a represented real estate transaction:

The only workable way even to achieve Disclosed Dual Agency is by repeated, overt agency violations against either the buyer or the seller, or each in their turn. In other words, you would have to hint at them what to “order” you to do, and each one of those hints would be a betrayal of the interests of the other party.

The problem, as I came to see it, was the word “detriment” in the Arizona Association of Realtors Consent to Limited Dual Representation form. If a broker could not act in any way detrimental to either party, then he could not offer any meaningful or useful advice to either party.

As it turns out, that word “detriment” turns up in Dual Agency disclosures from all over the country. I had a Realtor in Florida send me a disclosure for Transactional Brokerage (that is, no agency for either party) and the word “detriment” even appears there.

Interestingly, the statute law of Dual Agency in Arizona is not nearly so restrictive. The law requires disclosure and informed consent, but it does not insist that the Dual Agent cannot act in ways that might be perceived as being detrimental to one party or the other. Obviously the common law dictates of agency come into play, but the point of a Dual Agency Disclosure form is to modify agency for both parties in such a way as to permit the transaction to take place.

The problem — in Arizona, take careful note — was not Disclosed Dual Agency but, rather, the impossible restrictions that were being imposed by Read more

Book Review: Realty Blogging a comprehensive introduction to real estate weblogging . . .

Back when I used to have a job, I was a complete Insufferable Bastard of a boss. I wouldn’t let people take notes about jobs to be done or how to resolve hardware or software problems. “If you don’t know it in your brain, you don’t know it.” Nobody bought me cupcakes on my birthday, but the people I didn’t fire learned their jobs inside out.

Richard Nacht and Paul Chaney at Realty Blogging sent me a copy of their book, also called Realty Blogging. I’m of two minds on the book. It is a very comprehensive introduction to real estate weblogging, but, at the same time, I just want to yell at you to sit down at your desk and work it out.

Well, that’s not very nice, is it? Plus which, you don’t work for me, so you don’t have to take grief from me. Here’s my bottom line: If you’re new to real estate weblogging or if you’re thinking about starting a real estate weblog, this book will teach you a lot, and it will help you avoid a lot of nasty pitfalls.

And: The Amazon price on this book is low enough that you could buy a copy for your broker — for his birthday…

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Hillary Clinton and Rotarian Socialism: What’s wrong with the NAR?

Business Week’s Hot Property wrote yesterday about the NAR’s having gotten into bed with Hillary Clinton — who is “sponsoring a bill that bars commercial banks from hiring real estate brokers/agents” — but that’s just the tip of the iceberg. The National Association of Realtor is routinely, habitually, congenitally anti-free market.

I’m doing the prep work to defend the traditional practice of real estate, but this is my radical yelp: The original and on-going purpose of the NAR is anti-capitalist. The organization was formed to limit entry into the residential real estate business — to push Chester the Barber and others out of the business. The NAR wrote the original state real estate laws to achieve this goal — however poorly. This on-going legislative campaign against banks competing for real estate transactions is just more of the same: “Protecting” mediocrities from fair competition.

It seems never to end. If you’re a member of the NAR, you get hit with spam about once a month about some vitally important piece of anti-free market legislation: Coerced health insurance for real estate brokerages, keep WalMart out of banking, keep banks out of real estate. The NAR is hardly alone in making appeals for legislation, so it is perhaps easy to forget that legislation is imposed by force of arms. What the NAR is doing is taking control of the massive firepower of the Federal government and deploying it to hijack potential competitors.

It’s a protection racket — vicious, awful, evil crime — dressed up in Brooks Brothers suits.

We are apt to think of Communism as being Capitalism’s natural enemy, but there is another, perhaps more insidious foe to unfettered laissez faire. I call it Rotarian Socialism, just to give it a name. Rotarian Socialism is legislation written by and for the membership of a politically-powerful elite. Most of the criticisms you hear about Capitalism are in fact criticisms of Rotarian Socialism.

Truly free markets require freedom, not laws. I have argued before for getting rid of the real estate licensing laws — or, at a minimum, eliminating the broker level of licensing — and for eliminating the real Read more

Podcast: Dustin Luther’s Real Estate Weblogging Seminar Part III

This is the third of three podcasts of Dustin Luther’s Real Estate Weblogging Seminar.

The recordings for these podcasts were made by Rudy Bachraty of the Sellsius Real Estate Weblog.

Dustin is best known as the founder of Rain City Guide. Dustin works as a technology evangelist for Move, Inc. As evidence to his commitment to weblogging, he has a weblog devoted to internet real estate marketing, and this particular series of seminars are sponsored by Top Producer.

Rudy’s initial recordings suffered from some quality issues, most notably his distance from Dustin and some random electronic interference. BloodhoundBlog’s intrepid audio engineer Allen Butler (himself a top-producing Realtor) was able to scrub the audio to bring Dustin’s voice forward. The recordings still suffer from some defects, but 99%+ of the intellectual content has been preserved.

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The Carnival of Real Estate . . .

…is up at ReyEstate. This week’s winner is a fanzine article about Emmitt Smith, who is Dancing With The Real Estate Stars.

We entered Kris Berg’s podcast interview with Redfin.com CEO Glenn Kelman. I have an inkling the podcast went unaudited at ReyEstate:

The “Kissing Booth” was in full operation this week and Redfin’s CEO Glenn Kelman was charming the crowd. You can find the fluff slappy happy write-up on BloodHoundBlog…

That sounds just like us.

We have actually listened to the podcast, so we know why Kris deserves to win this week’s Carnival of BloodhoundBlog.

As a reminder, we’re hosting next week’s Carnival of Real Estate Investing.

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BloodhoundBlog week in review: Podcasting a wider net . . .

Years ago, long before I met Cathleen the Leggy Blonde and came to be so joyously entwined if not actually entombed in matrimonial and connubial bliss, I wrote an essay about personal ads at the dawn of the age of five-hundred-channel television. But now, in the blink of a decade, we are on the verge of five-hundred-thousand-channel television, a net.wise video niche for every conceivable itch.

That goes for BloodhoundBlog, too, by inches and hours, in fits and starts. By tomorrow, we will have published ten audio and video podcasts in the few scant weeks since the start of the year. And there are many, many more to come. On top of everything else we might do, mega-producing Realtor Russell Shaw has committed to doing a complete step-by-step mega-production course in podcast form. You’ll be able to download his hard-won advice and review it until Russell’s expertise becomes your own.

Our podcasting prowess made news twice this week. First, Kris Berg posted a forty-five minute podcast with Redfin.com CEO Glenn Kelman, asking him the kinds of tough questions only a seasoned real estate professional would know to ask.

Our Redfin coverage was robust and then some. I wrote a companion piece to Kris’ interview, and her husband, San Diego Realtor Steve Berg posted a great list of follow-up questions for Kelman. The next day, I wondered What if Redfin gave a PR offensive and nobody came? And Redfin.com ended up winning this week’s Cheez Whiz Prize: Redfin.com’s CEO Glenn Kelman: “What if the parasites had to eat the parasites?”

Our second bit of podcasting news came from recordings of Dustin Luther’s Real Estate Weblogging Seminar. The original recordings for these podcasts were made by Rudy Bachraty of the Sellsius Real Estate Weblog. Dustin is best known as the founder of Rain City Guide, although he works as a technology evangelist for Move, Inc. Rudy’s initial recordings suffered from some quality issues, but BloodhoundBlog’s intrepid audio engineer Allen Butler (himself a top-producing Realtor) was able to scrub the audio to bring Dustin’s voice forward.

So far, Part I and Part II of Dustin’s seminar have been posted. Read more

Podcast: Dustin Luther’s Real Estate Weblogging Seminar Part II

This is the second of three podcasts of Dustin Luther’s Real Estate Weblogging Seminar.

The recordings for these podcasts were made by Rudy Bachraty of the Sellsius Real Estate Weblog.

Dustin is best known as the founder of Rain City Guide. Dustin works as a technology evangelist for Move, Inc. As evidence to his commitment to weblogging, he has a weblog devoted to internet real estate marketing, and this particular series of seminars are sponsored by Top Producer.

Rudy’s initial recordings suffered from some quality issues, most notably his distance from Dustin and some random electronic interference. BloodhoundBlog’s intrepid audio engineer Allen Butler (himself a top-producing Realtor) was able to scrub the audio to bring Dustin’s voice forward. The recordings still suffer from some defects, but 99%+ of the intellectual content has been preserved.

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Redfin.com’s CEO Glenn Kelman: “What if the parasites had to eat the parasites?”

It’s been a Redfin week for us. Kris Berg recorded her podcast with Glenn Kelman last week and I spent much of my spare time this week dealing with it. Allen Butler dealt with the audio quality, and then Cathleen and I went through the recording, pulling out apposite quotes for my own post.

I think we did the BloodhoundBlog idea credit, though: Kris demonstrated that an informed insider can ask much more pertinent questions, digging much deeper, than can mainstream journalists.

I’d like to cite another Redfin post as the first-ever recipient of the Odysseus Medal. Marlow Harris of 360 Digest gave us “Thank you, Mr. Kelman” yesterday, and I think it is a particularly good example of the real estate weblogger’s art.

Marlow has been on top of Redfin from the very beginning. Some of my first links from BloodhoundBlog were to Marlow’s Redfin posts. But all that notwithstanding, yesterday’s post was excellent irrespective of content: Rich in detail, peppered with links, written in an engaging, can’t put it down style. This is a level of quality unsurpassed on the RE.net.

And the winner of this week’s Cheez-Whiz Prize is… Redfin.com. I have never bought Kelman’s charm offensive, and events since Kris Berg’s interview seem to bear me out. (As a side note, Cynthia Pang, Redfin’s PR maven, was nothing but sweet and painstakingly efficient throughout this process.)

First, to claim to have reformed is easy, it’s the actual reforming that’s hard. We are what we do, not what we say we do. A common dodge of recidivist miscreants is the insistence that their behavior is not bad, it is your own misunderstanding of the good intentions motivating that behavior that is at fault. If you listen to the podcast, you will hear Kelman resort to that defense again and again.

Can you hear Eric Burden singing? “I’m just a soul whose intentions are good. Oh, Lord, please don’t let me be misunderstood.” The song is about a wife-beater. It’s worth your while to remember that style of rationalization for egregious behavior.

Abandoning whatever hope he might have had to extend an olive branch to the Read more

Podcast: Dustin Luther’s Real Estate Weblogging Seminar Part I

This is the first of three podcasts of Dustin Luther’s Real Estate Weblogging Seminar.

The recordings for these podcasts were made by Rudy Bachraty of the Sellsius Real Estate Weblog.

Dustin is best known as the founder of Rain City Guide. Dustin works as a technology evangelist for Move, Inc. As evidence to his commitment to weblogging, he has a weblog devoted to internet real estate marketing, and this particular series of seminars are sponsored by Top Producer.

Rudy’s initial recordings suffered from some quality issues, most notably his distance from Dustin and some random electronic interference. BloodhoundBlog’s intrepid audio engineer Allen Butler (himself a top-producing Realtor) was able to scrub the audio to bring Dustin’s voice forward. The recordings still suffer from some defects, but 99%+ of the intellectual content has been preserved.

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Russell Shaw podcast wish list . . .

Russell Shaw is eager to do more podcasts, and I think we’re all eager to hear more from him. His plan, essentially, is to offer a full-blown training regimen — without the fees, without the seminars and without the extra-cost upsells.

We’ll do these in audio podcasts, although we may also shoot some video. At some point, we may put together a mini-symposium so that Russell can take questions from the audience.

Here’s the cool part: You can have what you want. If there is a particular topic you would like for Russell to address, say so in a comment.

We’re building lists of topics that we will knock out four or six hours at a time. We’ll chop those down into topical chunks, and then I’ll build an index of everything.

It’s possible that a sales training seminar will have more rah-rah-rah enthusiasm. But these podcasts will emanate from the real-life experience of a working mega-producer, and they’ll be yours to listen to as many times as you want — for free.

So: Do please get busy. Russell is working on his own list of favorite subjects, but you will think of topics that everyone else will miss. In the end, we’ll all be richer for the experience…

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Travel through time as you learn to take your Zestimate with 1.027631 grains of salt . . .

The Sunday New York Times will have a feature on hi-tech real estate, but you can see it today through the miracle of Google.

Not hugely interesting, more a catalog of press releases. Kristal Kraft gets a chance to strut, which is fun.

And: Zillow.com says you have to take their Zestimates with a grain of salt, which must be why none of them ends with three zeros.

The gist of the article is that information is more valuable to home buyers than pumpkins (who knew?), but, taking account of that, there is a huge omission: ShackPrices.com, the leader of the pack in deep info. Zillow should just buy them so they can get the kind of press attention they deserve…

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Sellers: Ready for cherry-picking time?

This is me in today’s Arizona Republic (permanent link).

 
Sellers: Ready for cherry-picking time?

We can’t grow cherry trees in the desert, but it’s cherry-picking time in the Phoenix real estate market.

Why? Because even though the buyers seem to be coming out in normal numbers, there is still a large surplus of inventory for sale.

The implication? Buyers are going to shop for the best overall value — price, preparation, presentation. In other words, they’re going to pick the cherries and leave the rest.

From the buyer’s agent’s side of the transaction, we’re going to look at a lot of houses. If buyers have a very tight set of criteria for their home search, normally they might have four or six or eight choices on their short list of candidates. In this market, the short list of possibly acceptable homes might run to 10 or 20 houses.

One would think that would make it easier to choose, but, in fact, no one house will have everything buyers might want. They can end up with a short-short list of homes that might work, each one of which falls slightly short of abstract perfection.

The consequence can be analysis paralysis, the inability to make a decisive choice among two or three cherry-picked homes.

But what happens to all the others?

From the seller’s point of view, the frustration can be huge: “My home is showing — finally. Why isn’t it selling?”

If the home isn’t a cherry waiting to be picked, or if the price is not very aggressive, the marketing effort might be hopeless. If buyers are dithering over two nearly perfect choices, then the other 18 houses they looked at are already out of the running.

But even that perfect cherry of a home — priced right, staged beautifully and in perfect repair, broadly marketed — can languish on the market. Your home can be the second choice again and again before some buyer falls deeply in love.

In the long run, things will settle down. In the nearer term, if you want your home sold, make sure it is the cherry buyers will want most to pick.

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