There’s always something to howl about.

Category: Enduring Interest (page 4 of 10)

Losing my CRM Was The Best Thing That Happened To My Business.

In October, 2006, I had a problem. While getting ready for a trip to the Outter Banks, I was bouncing my 17 month old on my lap, drinking a coffee and checking my emails.   Fast like lightning, he spilled the Starbucks on my Toshiba…and in an uncanny feat of chance, the coffee had also gone into the back of my Networked Drive, and my Router.

A cleanup made my computer seem to be OK, but it wasn’t meant to be.  About 10 minutes later, my Venti Verona seeped into the computer, and it breathed its last.   I was using ACT 6.0, nothing online at the time, and it was tweak-figured to my liking.  Activity series, word docs, and all.  Gone, toasted, busted.  A trip to the data recovery center at MicroCenter said it was dead to them, dead to all.

The whole disk.

My backup disk was in worse shape, taking it out of its casing revealed that it had been entirely saturated in coffee.  My son in one swoop, used a 1.85 cup of coffee to destroy a $700 laptop and a $300 backup drive.  In a lot of ways, I was a proud dad.

But, I had a problem: I was leaving for vacation without a database.  My lifelong history of maybes, dids, mights, won’ts and dids-but-with-someone else was gone.  I only had my pipeline of 7 deals in the Flagstar pipeline, and the emails that my gmail had archived.  And that was it.  Nothing else–nothing else at all.

That was about the best thing that ever happened to my throughput.  That blessing from Jack doubled my income and my capacity to produce.

One of the things every realtor-mortgage lender (that doesn’t use something like Kaliedico) does is over-report and overestimate their pipeline.  The reason for this is the maybes.  These are the folks that could benefit from you, but don’t feel a sense of urgency.  They may not get the paperwork together for weeks or months.  But they close, and they kill your inventory turns because you count ’em in March, April and May.  And hey, you are right at the beginning of each Read more

Keeping It Light For Friday The 13th

Sometimes You Have To Push The Seriousness Away. Seriously.

Fellow blogger April Winchell posted this little tidbit a few days back:

If you’ve ever read President Obama’s Dreams From My Father, good for you. I couldn’t get past the foreword.

I wish I had. Because today I discovered that there’s a fairly juicy little subplot in the book, involving one of Obama’s high school friends.

Ray, a fellow classmate of Obama’s, was also bi-racial, and also trying to define himself. But what set him apart was his colorful manner of self-expression. Ray cursed like a motherfucker.

This would all be snickerworthy enough, but it turns out that Obama actually read the audiobook version of Dreams From My Father.

And that means he read Ray’s quotes.

And that means you’re about to hear the President of United States using language that would finish Cheney off once and for all.

Warning: Mature Content

http://tinyurl.com/cvrbap

(Don’t shoot me – I’m only the messenger)

From Blogs to Klogs: How Blogging Will Become Useful

Blogging is a fad and by definition, it will eventually run its course and fade away to a small niche. Blogs will be the bell-bottom pants of Web 2.0. The technology of Blogging will not go away, but the style of what we now do on Blogs will change significantly and will be renamed “Klogs” (more on that later).

How can I make such a claim in the face of overwhelming statistics documenting the growth and popularity of Blogs? That’s an easy question. My answer: because this is a Blog post and I can spew whatever opinion I wish and the only thing you can do is try to out-spew me with your own opinion. But spewing opinions is not what is going to undo Blogging – lack of civility will keep Blogs out of the mainstream.  Simply put, corporate leaders have not embraced the Blogosphere because many Blogs often spiral down into a pit of venom and character assassination while hiding behind a cloak of anonymity. Many Blogs revel in being snarky because it gets them quick exposure and generates lots of readers and comments. It is all in good fun until someone gets their eye poked out.

Corporate leaders are fearful of Blogs because these freeform formats of fun are too risky for the image of the Company.  Sure, many corporations have started a Blog, but most are tame, humorless, boring sites used for product promotion and press releases.  The NAR Blog is a good example of that.  These are not real Blogs because the writers are not free to say what they think; rather, they must say what the company wants to say/hear.

Because there is not widespread adoption of Blogging on the corporate level – and VERY few individuals are making money off their Blogs – I can only draw the conclusion that Blogging will fade away to the fashion status of bell-bottoms, or at least not reach a significant level in business communications.  Without adoption by the business community, Blogging will not have sustainable cache’ and, I believe, has almost peaked in popularity.

Currently there are about 4 Blog readers Read more

A Company Full Of Chris’s? 2.0 Makes Money While 1.0 Makes MONEY

Where to begin? Chris, you remind me of myself 35 years ago. You know, before I learned what couth meant. 🙂 If you haven’t read Chris’s latest effort, it’s not long. It’s all about him payin’ the bills kickin’ booty via 1.0.

Payin’ the bills? Here’s some perspective. Chris made more money in the hell hole known as ‘any city in Ohio’ than the sophisticated, whining posers in San Diego who’re still pullin’ down over $10,000 a deal. ‘Course they’ll never know that. It’s so hard to read through teary eyes or hear through the din of constant whining and complaining.

I remember, mostly fondly, agents smiling condescendingly at the 18 year old calling all the FSBO’s every weekend from breakfast ’till dinner. “Why’s his daddy forcin’ him to waste so much time gettin’ his head bashed in?” For the record, I listed a FSBO six hours into my career. I had just over zero talent, and the bulk of my ‘knowledge’ of the business was embodied in the state licensing test I’d just taken. I just did what I was told would produce results. And what’a’ya know? They were right.

Six years later folks told me knockin’ on the same doors every month was a waste of time. They’re still tellin’ me that. ‘Course they never had their car nearly run off the road twice by homeowners who couldn’t wait another week to see you so they could list his homes now. Most agents will do anything under the sun to avoid going one on one with a stranger who might tell them to go to hell — or provide them a skinned cat for their wall.

Then from the late 80’s thru the early 21st century, they harangued me about all the time I spent sending out direct mail.

Chris makes the best points of the young new year when it comes to creating new business.

1. 1.0 still rules the real estate world. Period. There might be an exception here and there, but they simply prove the rule. Will 2, 3, 4….27.0 take over? Some day, but not real soon. I Read more

A trolley comes to Phoenix: Tendency in reporting and why it matters

So it’s almost five days since I dropped the dime on the bribe gifts being thrust upon the contributors to AG. Has anyone publicly renounced them so far? We got to see Jay Thompson issue some tepid caveats about the gift products — from our pages, not AG’s. And we got to watch in horror as Russell Shaw imploded, which wasn’t pretty. But if anyone has actually come out and said, “Get thee behind me, Satan!” — I’m not aware of it.

Doesn’t much matter, by now. The moment is gone.

You — meaning you, the invisible reader — will react as you choose, and that is not only your business, but it’s your perfect right. But I can give you a very simple lens for understanding the issue, one that not even the chorus line of tap-dancers who showed up in our comments could manage to gainsay:

Suppose you are finally about to be interviewed by the real estate reporter from your local “City” magazine. Very big deal, very exciting, maybe your chance to break through to the target market you’ve spent a fortune trying to attract. But then you discover that the reporter has taken $2,000 in in-kind gifts from your fiercest competitor. How does that make you feel? Is it possible that the reporter is on the up and up and the gifts mean nothing? Well… yeahhhh… Is is plausible to you that you are about to be served up like a plate half full of cold leftovers? That’s what’s running through your head, isn’t it? Taking expensive gifts from people you write about doesn’t mean you are necessarily corrupt, but it sure makes you look and smell corrupt.

In our comments threads, there were a lot of specious arguments made in defense of taking these bribes, or at least not renouncing them. One of them was the notion that “everyone is biased.” This is a very common fallacious dodge — which is to say a persuasively invalid argument. We start by acknowledging the obvious facts that each of us has a unique point of view, and each of us is operating Read more

Over $100? You Better Improve My Friggin’ Bank Account!

I was inspired to write this post as I read the comments on Brian Brady’s recent post on Cyber Pros… The conversation turned to the relative value of various barcamps, seminars, and conferences. As you might’ve guessed I have some thoughts on the subject. Go figure.

I’ve attended seminars etc. since the mid-70’s. Back then, and until the internet created its own mushroom cloud of ‘experts’, they existed for the sole purpose of sending you back home better off than when you arrived. In those days the seminars were taught by the giants of the industry. I spent much of my late 20’s attending seminars in awe of the speaker. Unfortunately that’s not so these days.

From 1976 through about 1999 I was able to rely on coming away with much more than fool’s gold or networking opportunities when I laid my money down on seminars, or conferences. The gold standard (pun intended) was in 1980 when I completed the intense/expensive six day long CCIM courses, all five of them then. The info I learned and applied in those five weeks was phenomenally effective, salient, and results oriented. They were there to teach — and let the chips fall where they may. The failure rate for CI 101 back then was about 50% — with an open book final. That’s real. They didn’t, and still don’t tolerate posers.

I don’t know a single soul from those courses to this day.

Of course, if I’d taken them recently, that wouldn’t be the case. I’d of been better off having networked with classmates. But given the choice of either or? Give me the information, the knowledge, the ability to successfully apply every time. Though I attended investment real estate seminars like a groupie back in the day, nothing impacted my ability to produce positive results for my clients and my business more than the CCIM classes. Nothing, not even close.

I’ve been to a couple barcamps. The cost is usually so low, from free to $100 or so, that if I take away the proverbial ‘one nugget’ plus the cool networking, I’m a happy ‘camper’. I Read more

The Case Against Paid Reviews: Why Agents & Vendors Should Never Use Them.

First a disclaimer:  I’ve done fine on the web.  Made great money connecting with clients that don’t know, used to know, and kinda know me.  A lot on LiveJournal till I left, and even more on Facebook.  I’ll make more money in 2009.   A second disclaimer:  I hope that this post makes me tens of thousands of dollars by attracting to me the type of person I wanna do business with.  So this post is written for perfectly selfish reasons, but we all have that on the table now…and can move forward.   I guess with that said, every single post I write here or elsewhere…I write with the intent of connecting with someone cool.

When I first joined BHB, no less than 3  ‘vendors’ that currently advertise elsewhere on the RE.NET looked at me and assumed that I’d be the type to shill their products.  I wasn’t ever offered cash, but I was offered to use the product and see if I like it.   I was too busy at the time, and didn’t give a shit about those particular products. I don’t know if I would have taken cash, I wasn’t asked, so I can’t answer that question.   What I do know is that I blew it off because the products didn’t seem interesting.  Who cares about some new CRM that manages your showings or whatever…

Vendors invariably harm themselves with paid reviews.   When you coopt a voice like Agent Genuis with ad money and reviews, you short circuit your ability go gain feedback.    If you’re trying to make anything better and different, you must be able to rely on places like AG to give you honest feeback on your product.  You either want to advertise it–which is what Todd at Lenderama does transparently and honestly…or you want to improve it.   Co-opting the people that have influence is not the way to get actionable feedback. It’s also an insult to them: it basically says hey, we like your readers, but we will give you money instead of listening to your ideas.

The RE.NET is packed with bright people.   More valuable than the Read more

Random Thoughts For The New Year

Thought:

The only folks I know who can multitask without dumbing down the results are stay at home moms, God bless ’em. They’re seemingly capable of doing a dozen tasks simultaneously while being asked to kiss the booboo on Suzie’s knee, or laugh at the faces being made by Suzie’s big brother. The rest of the population? Multitasking for them is an ongoing disaster generating mediocre results at best, and shamefully embarrassing results at worst.

Go ahead, tell me you haven’t victimized yourself via multitasking, I dare ya. ‘Course I’m uh, challenged when it comes to doing too many things at once. It’s only been a recent victory — talking on the cell while pacing. Little steps I guess.

For 30 days, consciously eschew multitasking when it comes to your professional life. Focus like a laser beam on the task at hand. Produce the best of which you’re capable. Just 30 days. Try it and you should find out what I did. Everything I did improved in an easily measurable way.

Thought:

My favorite Two and a Half Men episode is ‘Call the Guy’. Because one brother refuses to get a pro to fix the satellite dish, he ends up with several painful injuries. He abhors calling the guy. Of Course, the running joke then becomes, ‘Hey, why didn’t you just call the guy?’

I bring this up because I’ve come close to tossing my cookies more than once after reading or hearing someone talk about their website woes. Seems they do everything themselves, but I’m thinkin’ they didn’t get the memo — they’re not web guys.

Yeah, I know, the proprietor of this site does everything himself. Well duh. If I had his ‘puter programming background I’d consider doing mine myself too. Probably not, but I’d consider it. But since most folks adopting the do-it-yourself approach could study what Greg knows on the subject for a year, and still not know what he’s forgotten, why bother?

Not convinced? Look, I get it if it’s because of the additional cost a pro brings to the party. If that’s the case, it is what Read more

Get friendz and generate adulation by using the App that expresses so you don’t have to. “Ideal for the imaginatively challenged”

My brow is furrowed again and I should get this out before my wife gets home to hear yet, another one of my Andy Rooney-ish tirades on ‘how my day was’

So help me out here.  How is this application helpful?  In being social in any environment we are more or less on the same page.  Most people feel insecure about something if not many things.   It takes effort to expand beyond your own self-consciousness sometimes to get a thought out past your own nose.   So why, when we are shielded with the plastic from our computers, and most likely miles between us, would you feel the need to be more excepted for what you express?

Taking a look at the ‘what’s it for‘ page, let’s run it down:

  • “How many hours have you wasted trying to think of something suitably witty, funny and original for your status on Facebook or Twitter?”

Not nearly as many I’m sure as days that are wasted mindlessly sitting in front of the TV.  Thinking is genuinely regarded as a natural and healthy thing to do and not something to be discouraged.  That is, unless you are watching TV 😉

  • “Let’s face it, a status like “Dave is mowing the lawn” or “Kate is asleep” is not going to impress that huge entourage of friends you’ve amassed.”

Gee, you mean now that I have amassed my very own entourage I should just spend my time with cut-n-paste churned updates from the bot.  I got one even better.  Why not just hire myself a social media assistant to churn babble for me.  I’ve got better things to do like take Italian lessons using Rosetta Stone to build an entourage of Real Estate/Vespa enthusiasts in on Meemi.com.   My take is that it’s opt in on social networks anyway.  I understand everyone’s complaints about the banality of updates like Sbux is out of half and half or I’m walking my dog, but what if it does mean something in the context of how you are relating to others in the moment.  I love to hear my family and friends are up through Read more

Part 2 of 4: Tracking Goals in google Docs.

Setting goals: whatever gets measured gets improved. So, if we want to get after it, live a life of splendor, we want to track some of our inputs, the 2.0 way.

It’s lightweight, it’s custom, and it utterly rocks.

We want to track stuff so we live in reality. Ask failure agents and they always never know quite how much business they’ve done. They always rounded up, and I call that agent math. This takes that excuse away and lets you create the reality you will live in.

We’ll soon know what pace we are on. This one’s short, the next one is longer. It’s recorded on viddler at 800×600 res, and i think you can pop it out without leaving the site. Thanks to SnapZ pro for making the video:

The way to do it in the cell is =SUM(OTHERSHEET!C2:C200) where ‘other sheet,’ is the other sheet you are messing with by name. I rename them because of minor glitches across browsers.

51 Days till 2009: What Are You Doing About it?

This year is racing to a close.   But we are still needing to eat, and we’re trying to survive what (in many ways, statistically) is the worst year in a while.   But, let’s figure out this year and suck every drop of marrow out of it:

There are 51 days left, as of this post.  Let’s say we have 30 of them as ‘Business’ days, to account for the holidays…

What are you doing to maximize what we still have this year, and have momentum for ’09?  What if ’09’s the comeback year?  Are you ready mentally?

Can you grind out 3-4 extra transactions to make sure that your Christmas is the best ever?

How?   We need then to get deals in the hopper by what day?  I’ll say that with a decent lender, we’d need to have everything in shape by December 10th to the 12th.  Probably the 5th would be a better bet (but if you’re using  Brian, Tom or Dan, you’ve likely got till the 12th).

How many extra people can you contact between now and then?   Betcha if you contacted 10-12 extra people a day you’d get some deals in the hopper.   How many people are now hopeful that the Country will be going in a new, different and better direction?  Why not use that Hope?

How many sellable listings can you get?  (Someone is going to list a house in your market that closes between now and the end of the year.  Why not have it be you?   Someone’s going to take an ap or sign up a client that pays…why not have it be you)?

How much money do you need to cover all of your personal and business expenses?  Do you even know what your burn rate is?  Break it down into a daily number, include savings & taxes, and know that number is what you have to earn, each day.  (Being from the Midwest, mine is $218)

What are the days that you’re going to be working between now and the holidays?  Are you going to work, or are you going to sit in the Read more

The Verdict Is In

Last year on these pages I wrote posts extolling the benefits of EIUL’s. Back then I called them FIUL’s. The common usage for awhile has been the former, which we’ll stick to here. What’s an EIUL? It’s permanent insurance, designed, in essence, to deliver tax free retirement income. Some have called it investment grade insurance. It also has many other benefits, including the ability to pass the entire value of the policy tax free to heirs upon the insured’s death.

My point in the previous posts was that if folks would just be objective, they’d realize 401k’s are a trap, baited by government with paltry annual tax savings to lure us in. What folks don’t know, I wrote, is that upon retirement, a disciplined saver finds out that in 4-6 years they’ve already paid back 30 years of ‘tax savings’. Such a deal.

Why would anyone do that on purpose?

It created a barrage of comments, some seemingly personal, but most disbelieving the information imparted. What’s so ironic, is whenever we guide our clients into these vehicles, it’s at a loss to us. We make not a penny on anything done by the EIUL experts to which we refer our people.

Then why do we advise many of them to separate some of the real estate investment capital from their pile in order to acquire an EIUL? Simple — it’s the right thing to do. Yesterday I posted what happened to those who refused to believe me last year.

Those who manage their company’s qualified retirement plans? Please, pretty please, at least check into this? If you’d at least done your own objective research, you would’ve discovered I was simply tellin’ you the way it was, and was gonna be. And now, the way it is.

Those who saw the information for what it was, did not get hurt in the stock market crash of the last couple weeks. It’s been significantly hurtful to most, and absolutely devastating to a majority of American taxpayers heavily invested in mutual funds through their 401k’s.

Those who chose EIUL’s? They not only didn’t lose a penny, Read more

More Baseball Stuff: Steroids & Subprime.

image

In 2003-05, we had the boom.   We all know that now, and it basically is what it is.   The picture links to the (in)famous TIME magazine cover story “Home Sweet Home,” where the ‘boom was on,’ and the whole of the market was talked about.   There was a little bit of a caveat in that piece but not much.  The message was: thank God for Housing, because without it, the Bush recession would be a reality.   Lenders, Lend, Realtors Sell, and everyone take advantage and drink from the neverending fountain of wealth.

The bubbletalk had been swept under the rug, and we ALL were selling and we ALL were happy about some good news to take place of the dot com bear market that we’d experienced.   We had a sacred duty to produce and keep spending, and encourage everyone to do the same thing.  We were honored as post 9/11 patriots.  .  Everyone loves a winner, and this industry was winning.   Nevermind the fact that anyone who took up space could get a great rate on their mortgage—Realtors were actually gaining in esteem.

The 100% investment loan was available to anyone with a 620 credit score.  And Barry Bonds hit 73 home runs.

Everyone looked the other way and pretended the future wasn’t coming. 

imageWe’ve talked a little about baseball lately, let’s turn the WayBack Machine to 1998.  Remember when Barry, Sammy and Mark were heroes?   Mark and Sammy saved us all from the strike, and made baseball fun again.   We got to watch everyone send 500 foot moonshots off of expansion diluted middle relief pitching, and it was good.

The thrill of that summer is still unforgettable, when BOTH Sammy and Mark broke Marris’s longstanding record and were briefly tied with 62 home runs, we were all enthralled.  The very Ruthian nature of their achievement made it a joy to resume our love affair with baseball.  Mark and Sammy hit 70 and 66 home runs that year.  Ken Griffey Junior’s 56 was an afterthought.   

Ten years ago, these achievements Read more

What Has Your Local Association Done For/To You Lately?

Many of the Bloodhound writers and readers are rather disdainful of the entire Realtor® organization – all three levels (local, state and national). Greg Swann, in particular, has a penchant for wishing for the demise of the organization that keeps him on a leash. In fact, Greg, I’d suggest you stop reading this post now. Not because I will be defending the organization, but because you are already beyond any discussion of what a local association could/should be for members.

For those who are still reading, I will assume you have a least a passing interest in why you are a member of the Realtor® organization and some hope that it can serve you in some way. The fundamental question I’m exploring is the role of the local association in helping members to be successful. There are many different sizes and shapes of local associations out there, so I’m going to attempt to stay at the philosophical level. I will be using my local association, the Charlottesville Area Association of Realtors® (CAAR), as an example, so for clarity we have 1100 members in a small but sophisticated real estate market. That makes us a mid-sized local, but to be honest, we act like we are big.

CAAR is currently debating this issue of the association’s role. At each Board of Directors meeting we start off with what we call a “Strategic Discussion” that involves an issue that is important, but not urgent (Covey’s Quadrant 2). Next week the Strategic Discussion on the agenda is as follows:

Strategic Discussion

What is CAAR’s Role on the Internet? When do we compete with members and when do we provide a common service that is in the best interest of most of our members? If we provide valuable public information, do we compete with members who could be providing that same information? Was the NGIC website a valuable service to members and the community, or an interference with our member’s business?

The NGIC website mentioned in this agenda item is a special site we created to help with a major relocation of much of the military intelligence personnel to our Read more

Dancing on bridges: Apprehending great real estate webloggers…

[Okay, BloodhoundBlog will be two years old in less than an hour. Here’s one more little bit of our past in celebration. This is from May 31st, 2007. –GSS]

Question #1: Why did Microsoft call its new table-top touch-screen interface “Surface”?

Answer: “It” and “Thing” are trademarks of The Addams Family.

Question #2: What makes a great real estate weblog?

Answer: Whatever you do, don’t ask Inman Blog.

I don’t write about everything that tickles or rankles me. I couldn’t, even if I didn’t have other things to do. But I thought it was particularly ironical for Joel Burslem and Jessica Swesey to talk about weblogging in a video. Joel has proven blogger credibility. Jessica is a good reporter who has never impressed me as actually understanding weblogging as a distinct medium. I have told Brad Inman in private that he doesn’t “get” weblogging, to which criticism he issued testy but irrelevant rejoinders. If putting marks on phosphors in reverse-chronological order is weblogging, then there really are 70 million webloggers.

But take a look at this, as an example (and I’m picking on Inman because they’re professionals and, I hope, thick-skinned enough to bear up to the scrutiny):

In the middle of the 16th Century, the Great Chinese Wall was built to keep enemy armies out and to create a perception of invincibility. Gated communities were built in the US suburbs in the 1980s to keep urban criminals out and to create prestigious residential compounds. The building of walls and fences along the Mexican border are being built to keep workers and terrorists out and to appease a multitude of American nationalistic fears. The Great Chinese Wall did not work; gates in the burbs were irrelevant to safety and fences on the Mexican border will not stop people from risking their lives to find work. One of the ugliest walls in history was the Berlin Wall, which came down when freedom persevered over human repression.
Walls and fences are an admission of our failure to solve problems in a civil way. They divide people; they exclude; they fracture societies and communities.
In the 1950s in my small hometown of Carlinville, Read more