BloodhoundBlog

There’s always something to howl about.

Category: Flourishing (page 32 of 38)

Thriving as only a rational animal can

May 12, 2009

The essential importance of criticism to my mental functioning

by

Suburban Phoenix Real Estate Broker

Author website

I hate the idea of belaboring this topic, because I think it should be obvious. But it keeps coming up, so I wanted to take a moment to shoot it down. If the headline seems really boring to you, that’s only because you’re right. Feel free to make your exit while your faculties are still unbenumbed.

In response to my post this morning on the sartorial elegance of Todd Carpenter, Dave Gooden says:

I don’t understand your need to pile on people like this.

I never pile on anyone. Piling on is done by groups of people, generally speaking fairly stupid people. I always stand alone in everything I do.

But: That’s beside the point.

Without piling on, John Kalinowski adds:

I can’t understand for the life of me why you waste time insulting others publicly, which seems to happen often on this site.

Both comments are specious, in the sense that I wasn’t insulting anyone. I was tweaking Todd Carpenter for a comical photo of the most un-besuited person I know wearing a suit.

But I’m willing to entertain these questions, if only because these kinds of complaints come up fairly often, and it’s plausible that I can help people better understand how I use my mind.

I will say first that I consider rebukes like these to be unconscionably rude. I am chastised — to my face, in public and behind my back — for being some sort of paragon of bad behavior, but I would never in my life consider it good character to presume to remonstrate my host while I am a guest in that man’s home. If I have a big-enough problem with your behavior, I will certainly take you to task, but only on my own property, never on yours. In this respect, I am regularly amazed that people would seek to address minor issues of style while committing an outright betrayal of my hospitality.

In the same way, it would never occur to me to tell someone else how to write. Your mind is your property. Do what you want with it. I will tell you now — and I’m sure I’ve said this Read more

May 12, 2009

A quick, random thought

by

Chicago Broker Owner Realtor | RE 2.0 Blogger

Author website

It’s not that I couldn’t somehow get my hands on a late model Ferrari if I really wanted one (and I doubt I’m any different than most happily married men of my demographic in this regard). After the divorce, I’d simply have to move in with relatives, liquidate whatever is left for 100 pennies on the dollar, then slap down the balance on American Express between billing cycles, that’s all. With the proceeds I could probably score a pretty decent off-lease, if not road worn,  Enzo Berlinetta…in the least desirable color—with stock rims. I’m just saying.

I want one, but ideally…I want one 20 years ago.  (Actually, I’ll just take the 20 years ago and you can keep the Ferrari and this whole real estate business.)  A 32 year old Realtor in a Ferrari is a Bad Ass but a 52 year divorcee old living at home with mother is….well, just plain sad—especially when forced to park a high mileage phallus behind her Subaru in the driveway. (God how I hate that Freud.)

So this middle-aged guy zooms into my rear view mirror on the freeway entrance ramp last evening, hesitates for a double-bump tach rev,  then screams past me on the right in 1st gear. He was neatly tucked into a couple hundred thou of  handcrafted, precious scarlet metal and buttery cowhide.  His straw gray, combed-over tonsure hovered in the breeze above a sun-chapped bald spot. A rose gold Chopard watch, with matching cuff links, deflected all remaining rays of Envy as he dissolved into the North Shore Chicago smogset.  Judging from the pink gold blur, I pegged his left wrist alone at around 50 grand. Clearly, our little speedster’s got more jack than any man knows what to do with. His engine sounded like an amped-up Joe Satriani guitar riff in the dusky ether.  His license plate read RAINMKR. I’ve been behind this ass clown before.  He used to double park his banana cream Bentley at a renowned Viagra Triangle watering hole during happier hours. Must have gotten a divorce. If he got a red Ferrari then somebody got a house. Read more

May 11, 2009

Losing my CRM Was The Best Thing That Happened To My Business.

by

Instigator, anthill kicker.

Author website

In October, 2006, I had a problem. While getting ready for a trip to the Outter Banks, I was bouncing my 17 month old on my lap, drinking a coffee and checking my emails.   Fast like lightning, he spilled the Starbucks on my Toshiba…and in an uncanny feat of chance, the coffee had also gone into the back of my Networked Drive, and my Router.

A cleanup made my computer seem to be OK, but it wasn’t meant to be.  About 10 minutes later, my Venti Verona seeped into the computer, and it breathed its last.   I was using ACT 6.0, nothing online at the time, and it was tweak-figured to my liking.  Activity series, word docs, and all.  Gone, toasted, busted.  A trip to the data recovery center at MicroCenter said it was dead to them, dead to all.

The whole disk.

My backup disk was in worse shape, taking it out of its casing revealed that it had been entirely saturated in coffee.  My son in one swoop, used a 1.85 cup of coffee to destroy a $700 laptop and a $300 backup drive.  In a lot of ways, I was a proud dad.

But, I had a problem: I was leaving for vacation without a database.  My lifelong history of maybes, dids, mights, won’ts and dids-but-with-someone else was gone.  I only had my pipeline of 7 deals in the Flagstar pipeline, and the emails that my gmail had archived.  And that was it.  Nothing else–nothing else at all.

That was about the best thing that ever happened to my throughput.  That blessing from Jack doubled my income and my capacity to produce.

One of the things every realtor-mortgage lender (that doesn’t use something like Kaliedico) does is over-report and overestimate their pipeline.  The reason for this is the maybes.  These are the folks that could benefit from you, but don’t feel a sense of urgency.  They may not get the paperwork together for weeks or months.  But they close, and they kill your inventory turns because you count ’em in March, April and May.  And hey, you are right at the beginning of each Read more

May 11, 2009

Making a virtue of necessity is usually an error…

by

Suburban Phoenix Real Estate Broker

Author website

Stuff like this is why I went public with our Notice of Trustee’s Sale:

Author : A concerned renter
E-mail : irquel@REDACTED.com
Stopped paying your mortgage?  BAHAHAHHAAHA!

Welcome to the hell you brought on others, you pathetic parasite. Good thing you’re a psychopath and can’t feel anything, or you’d be really bummed.

The point was to deny vicious trolls like this the opportunity to claim that, by not disclosing the foreclosure, I am therefore trying to hide it. The fact is I told them in my post Friday night — and many times before then — that their behavior is self-destructive, but that doesn’t stop them from carrying on like this. It’s sad and stupid, but it is what it is. I called them by their true names when first I met them:

My BubbleBoys are mostly gone for the moment, no doubt off like a cloud of gnats desperate to enshroud someone else’s head. The truth is, I do have a particular kind of fun at their expense, not the least of which are their pitch-perfect echoes of the charges I make against them. They were so aghast they I called them flying monkeys that they swooped in by the hundreds to express their outrage. Surely none dare call them Brownshirts, when most of what they did was rage, swear and threaten with all their minimal mental might. A certain few of them were brighter than I expected, but not one seems to have caught on that the Heckler’s Veto doesn’t work on the internet. And for all their complaints, none of them seems to have noticed that I also compared them to the Communists.

Even so, I ended up feeling sorry for them. It’s not the specious arguments repeated over and over, not the garbled grammar, not the atrocious spelling. Those are secondary consequences. What grabbed at my heart, despite myself, was the lack of internal resources that would lead a man — and they seem to be almost exclusively men — to join a gang of thugs. Surely this is not true of each one of them, but it is true in the main, in Read more

May 10, 2009

A real estate recipe for success: Scripts and Luck: Practice makes prepared

by

Rust Belt Realtor

Author website

I got lucky. I know it. But being prepared means you increase your luck, right?

So I got a call yesterday about a property I was advertising. It’s a HUD home, and one thing I love about HUD homes is that any broker who is signed up to sell them is encouraged to advertise them. So I have been doing just that. And it generates calls.

I received a call about one of these properties and I threw the play book out the window and just started talking to the caller. Just talking about the property- how much work it might take, and by the way, do you understand the HUD buying process? No? Well it’s different and here’s how… And are you in front of your computer? Okay then, go to this site and where it says Ohio, click there, and by the way, my site is The Brick Ranch so you can see more photos there, and Oh! you just bookmarked my site? Great! Thanks! So here’s more information and….

Suddenly. After 10 minutes of walking the caller through the process, and pointing them here and there, educating and giving away all the information I could in that time period, it occurred to me that maybe they were working with a Realtor. D’oh.

“Are you working with a Realtor?”

“Well.”

Darnitall. I braced myself.

“We have a Realtor who is selling our house.”

Gah.

“But, ” her voice lowers, “we really aren’t happy with the job he’s doing, so we are looking for someone else to help us buy another home.”

Oh. Okay then. I remember this part of the script.

“Would you like me to email you a list of homes as they become available?”

“That would be great!!”

Perhaps the beauty of knowing scripts is that it enables you to do a better job of just being yourself.

May 10, 2009

Throwing a Virtual Rent Party

by

Real Estate Broker, Investor

Author website

While Greg and Brian are talking about “Battling Back”; Eric, Teri and I have been talking about “Throwing Parties”.  As in Rent Parties.

If you are not familiar with the term, Rent Parties flourished in Harlem in the 1920s and 1930s.  Musicians would make the rounds after their paying gigs, guests would pay a small admission fee to dance and party all night at someone’s apartment, and the host would end up with enough money to pay the landlord for another month.

Greg’s revealing personal post yesterday inspired the idea that we could throw a Rent Party online.  And. the party could boogie on 24/7/365.

To my surprise the domain name virtualrentparty.com was available.  By last night I had the bare bones foundation of the site up and running; and Teri had incredible visions of the good work that could be done.  You can see our work at http://www.virtualrentparty.com

Meanwhile, I am plumb tuckered out.  🙂

Anyone who would like to work with us on building out the content please tell us in the comments; we’re thinking everything from video dance contests, to straight talk around the kitchen table about putting your financial life together.  I will quickly and gratefully send any volunteer a login ID and password.

And yes, there are already a couple donations in the hat.  I certainly respect that you didn’t intend to induce charity, Mr. Swann, but there it is, your friends won’t leave you to face trouble alone.  If you won’t accept the funds, I bet Cathleen’s foster pet project would happily accept them, or Teri has some ideas in her community too.

May 10, 2009

Maybe the book we need is not the BloodhoundBlog book…

by

Suburban Phoenix Real Estate Broker

Author website

…but the BattleBack book…

I’m delighted by the discussions I incited today, both public and private. I can’t remember a time in my life when I’ve worked alongside so many people who inspire my undiluted admiration.

(Someday I should write a post about admiration. I see it as being the most important mental state in the future production of human values.)

But I didn’t intend to incite any conversations, and I internally debated turning off the comments in my foreclosure post. Certainly, I did not want to do anything to induce concern or pity or, god help me, charity. The first quarter paid for itself, and the second quarter is rockin’. I’m doing two and three appointments a day, plus lots of work in the office and on the phone. Refilling a pipeline takes time, and every transaction is a delicate dance right now. But lately I’ve been thinking about my first days in real estate, when I had my day divided in 90-minute segments to maximize my belly-to-belly time during the business day.

Here’s the thing: Despite the financial hole we’ve dug ourselves into, I’ve been feeling massively competent as a Realtor for the first time in my career. That might sound funny, since I’m such an arrogant prick all the time. But in our own battling back to a real estate market with a reliable supply of achievable transactions, I quietly feel myself the master — or the someday master — of all these tools I’ve been juggling these past few years.

I make the analogy of learning to drive, or learning to drive stick-shift, but lately I feel myself in that state of splendor, that flow, that I’ve always known in my work — for my whole life. I don’t mean that I felt less than adept before, because I’ve always been a very thoughtful Realtor — a Realtor very full of thought. But now it all seems kinesthetic, perfectly integrated into my bones. Not doing real estate. Being real estate.

It’s just there for me now, and I’m free enough in my mind that I can watch myself work, live inside the process Read more

May 9, 2009

The goal of the BloodhoundBlog Unchained training conference is to push the bums out of the real estate business

by

Suburban Phoenix Real Estate Broker

Author website

This from my Arizona Republic real estate column (permanent link):

We publish a national real estate industry weblog called BloodhoundBlog.com. There are 42 contributors from all over the country, each one an expert in his or her own right. Together we talk about real estate marketing and technology, lending and investment. If you want to know what Realtors and lenders really think, BloodhoundBlog is your keyhole into the industry.

The blog is all about the wired world of real estate, how the participatory internet is changing age-old paradigms of real property and mortgage marketing. When we started three years ago, the Web 2.0 idea of online interaction was still very new. By now, it’s hard to remember a time when these technologies were not ubiquitous.

BloodhoundBlog’s mission is to help Realtors and lenders keep pace with internet tools. In service of that objective, we produce an annual conference called BloodhoundBlog Unchained. Real estate professionals come from all over the country to learn how to market their services in what amounts to a post-marketing marketplace.

This year’s conference ran last week from Tuesday to Friday. We encamped in a hotel near Skyharbor Airport and worked all but continuously for 72 hours. Our world is changing so fast that we felt we had to work that hard, just to learn everything we need to know.

What’s all this to you? BloodhoundBlog is all about promoting excellence in every conceivable way. We do everything we can think of to train Realtors and lenders to provide a better-quality experience by every means attainable.

My objective, expressed baldly, is to chase the bums out of our business. Licensing purports to do this, but it has not. Trade organizations like the National Association of Realtors should do this, but they don’t. But if we can educate consumers to demand better service, better information, better representation, then the bums and the crooks will go get jobs. That’s the way free markets work, when they’re working properly.

Meanwhile, real estate professionals are just catching on to the idea that consumers can see everything we do. Drop in on BloodhoundBlog and keep an eye on us.

May 9, 2009

My own first-hand foreclosure story

by

Suburban Phoenix Real Estate Broker

Author website

On April 27th, ironically the day before BloodhoundBlog Unchained commenced, IndyMac Bank posted a Notice of Trustee’s Sale against our home. I didn’t know about this until this week, although I had known it was a possibility.

This is really nobody’s business. But as a matter of steadfast policy, I have never let anyone make a truthful statement about me that I have not first made myself. I know I tend to excite the most evil sentiments in people with evil minds, so they may want to take this opportunity to further their self-destruction. This matters to me not at all. I live my life well to the right of the zero on the number line, and the only people I deal with or care about do the same. People who pursue disvalues are of no value to themselves, nor to anyone.

But so as not to introduce this topic and then leave it unexplained, here’s what happened: For the past three years, our outflow has exceeded our inflow. This is not an unusual story in the real estate business, and we have been lucky to have enough high-paying work to at least keep us within reach of profitability. During this same time, as you have seen here, we have completely reengineered everything we think about marketing, with the ultimate test of those ideas beginning only now.

But our debt load became severe enough last year that we had to make some hard choices. I elected to take a chance on our mortgage payments, since there was a plausible threat that we might lose the house anyway. Our choice was to keep the doors open at the risk of those doors themselves. I could see an upswing in our business activity, to the extent that I expected to catch up on the mortgage by the second quarter of 2009, and to catch up on everything by the fourth quarter.

I still expect this to be the case. My one mistake was that I didn’t think IndyMac would pull the trigger this soon. I played chicken and I lost, so now, in addition to buying back Read more

May 8, 2009

Query: Should the Bloodhounds write a book?

by

Suburban Phoenix Real Estate Broker

Author website

I can’t believe I’m writing this, at this hour. My weariness from this week hasn’t had a chance to overcome my leftover weariness from last week. Sooner or later I’ll make enough money to check into a rest home!

But: Brian Brady, Richard Riccelli and I have been talking about this all week, and I thought I’d run it up the flagpole and see who salutes.

So:

Should the Bloodhounds write a book?

If so, what book should it be?

I’m the worst anti-dead-tree snob there is, but the Gary Keller books have proved that print still has legs. We want a way to get through to the 99% of agents and Realtors who have but barely dipped a toe into the Web 2.0 waters. It seems clear that we have to carry the word to them in a format they can (literally) grasp.

So how would you advise us? I know what I want, and I know what Brian wants and what Richard wants. What do you want? What would you want if you were a punter on the sidelines wondering if the topics we take up here are worth worrying about? What might you want if you were a consumer, not someone in the real estate business?

I’m interested to hear where your thoughts run.

May 6, 2009

Meet the new dogs: Six new Bloodhounds to fill out the pack

by

Suburban Phoenix Real Estate Broker

Author website

We added six new BloodhoundBlog contributors last Friday at BloodhoundBlog Unchained. Actually, we added seven, but Dave Smith of the Real Estate Blog Lab has elected to take a pass for now to free up time for other projects.

It’s no accident that all of these folks are coming out of Unchained. A year ago, BloodhoundBlog Unchained was something that we did. By now, it’s something that we are. The blog and the events are conjoined, like a two-headed Cerberus, and each generates content and cultivates talent for the other.

One of the things we do here, one of the things we’ve always tried to do, is to make stars of our contributors. In a world without middle-men, the engaging expression of expertise should earn a writer a cachet of authority, and that authority should influence larger and larger audiences. We have built a big megaphone for talking to real estate professionals, and we want to make that megaphone available to the most creative and talented people we can find.

So: Here are the new dogs. I hope you’ll make them feel welcome.

It would be an understatement to say that Ira Serkes was the stand-out student at BloodhoundBlog Unchained. The man is a geyser of fascinating real estate marketing ideas, which he shares with an unrestrained delight. Ira and his wife Carol are Realtors in Berkeley, California. Ira co-authored “Get the Best Deal When Selling Your Home — SF Bay Area Edition” and Nolo Press’s best-selling book “How to Buy a House in California.”

Scott Cowan is a long-time friend of BloodhoundBlog. He organized our invasion of Seattle in February, and, while we were there, he signed on to work as a staffer for BloodhoundBlog in Phoenix. That is, he and Brad Coy served admirably as the Vice Presidents in Charge of Everything Else. Scott sells classic homes in the Tacoma, Gig Harbor, and the Puyallup areas of Washington State. If you want to make his day, ask him about the $8,000 home-buyer credit.

Kerry Melcher may be the most unlikeliest contributor to a weblog that has always endeavored to bring you unlikely contributors. Kerry is Read more

May 5, 2009

Reflecting (very) briefly on the Phoenix real estate market: “I got my job through the New York Times”

by

Suburban Phoenix Real Estate Broker

Author website

Last Tuesday, while racing around doing real estate work and preparing for BloodhoundBlog Unchained, I was interviewed by the New York Times about the Phoenix real estate market.

I’ve been interviewed a zillion times before, and it’s cool and fun and it means absolutely nothing. I got picked because of this article, from my column in the Arizona Republic. I spoke to the reporter for 45 minutes on the phone, and about twelve of my words made it into the newspaper.

Okayfine. That’s the way it works. I’m just waxed fruit in these tableaux and I know it.

But here’s the cool part: Yesterday I got a call from a potential client about the article. Never happened before. Real estate investor from Canada looking to balance his risk by picking up some lender-owned homes in Phoenix.

As a marketing strategy, talking to reporters is probably less productive than handing out business cards in the supermarket parking lot, but serendipity is where you find it.

 
Further notice: Today I was interviewed by MacLean’s magazine about Canadians buying real estate in Phoenix. The reporter found me where? In the New York Times. Clearly there is a difference…

May 4, 2009

The Heart of Unchained

by

Real Estate Renaissance Man

Author website

Three days later and my head’s still not right.  Have you ever returned home from a few days away and felt like you needed another vacation in order to recover from your vacation?  You might say the Unchained Conference was like that… but you’d be off by a factor of 10.  Unchained was roughly 32 hours of fast-paced information downloaded without filter or pause in a two and a half day schedule.  Vacation?  I need an I.V. drip.

You might also think, based on what I just wrote, it would be difficult to name the #1 highlight of the entire three days.  But you’d be wrong again. (You’re really not very good at this game. 🙂 )  There were hundreds of moments to choose from and I’m gonna list a few, but there was a definite highlight – an apogee if you will.  It was during that moment I realized I was experiencing everything it means when we say the bloodhound way.

In the kick-off class of the conference, yours truly was the instructor and I didn’t know what to expect.  The feel of this conference – the expectation – was very high-tech.  Yet I’m using terms like “old school” marketing and making a point of saying that all the shiny gizmos and gadgets handed out over the next three days  were just so much dust gatherers without a framework rooted in old fashioned sales and marketing.  To say I was a little anxious about kicking off an online conference with my offline message is like saying the Christians felt a little concerned about entering the lion’s den wearing nothing but butter-flavored bikinis.  I’ve never been so glad to be wrong.  Highlight of the class: we had two attendees benefit from the scenius of the group and nail down their niche, then go online to PURCHASE THEIR DOMAIN NAME AND LAUNCH THEMSELVES right there in class.  God bless people of action.

Once the moments began to roll, they just never let up for three days:

April 25, 2009

Greg Swann’s BloodhoundBlog Unchained homework

by

Suburban Phoenix Real Estate Broker

Author website

Okay, here’s are homework assignments for BloodhoundBlog Unchained in Phoenix.

First, until this week I had no idea how deprived folks in the Windows world are. Just about everything I do is built around the idea of truly robust FTP software, and it turns out that this does not even exist for Windows users. Y’all are stuck behind the Iron Curtain and you don’t even know it.

The vast suckage that is Windows FTP drastically affects my plans, but I’ll work it out.

Meanwhile:

If you don’t have one, download and install a decent FTP client. Core FTP LE isn’t awful, and it’s free.

You’ll also need a decent text editor. Komodo edit is actually quite good, and it’s also free.

I’m going to be helping Mark Green talk about CRM and automated database solutions. If you want to play along with some of those ideas, sign up for the free demo of Heap CRM.

Heap is not all the way there as a real estate CRM, but it is adequate for the ideas we’ll be discussing, and a 31-day demo is free. Note that the link above goes to my Heap affiliate account, the vast proceeds from which my wife spends on food for stray animals.

But wait. There’s more.

I upgraded engenu today with the mapping software I talked about here.

You will need to download and install engenu on your file server.

If you have previously installed engenu, you won’t need to install a new copy of engenuPageDex.bin (your password file). (Likewise, if you have a customized “skin,” don’t install engenuComponents.) Even if you don’t want the mapping software, you should install the new version of engenu. First, there have been dozens of small bug fixes since the last official release. And second, I want you to get comfortable with your FTP client.

Do you need some remedial help with engenu? Cheryl Johnson is the world’s most unlikely super-hero, but you can see her heroic efforts at making engenu more understandable here.

And: We’re ready to rock. Class schedules are up.

Students are split into two groups, Alpha and Omega, and you can discern whether you are the aboriginal specimen or the Read more

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Inventing Real Estate 2.0

Welcome to BloodhoundBlog, the national real estate industry marketing and technology weblog written by, for and about real estate professionals. Better yet, welcome to the wired world of real estate. We are busily inventing Real Estate 2.0 – technology, marketing, service and salesmanship. Like all Bloodhounds, we are smart, frisky and fiercely independent. We've built a spot on the earth – beloved over all – where each one of us can be who we are, no matter who that might be. We are committed to an idea of excellence that will flush the bums, the con-men and the crybabies out of the real estate industry. If you yearn to have your failures excused, your moral lapses absolved or your boo-boos kissed, seek elsewhere. But if you are sick to death of mediocrity – welcome home. Read all about us, subscribe to our feed and steel yourself for the hunt. We work hard, we play hard, we learn everything we can – and we bow to no one.

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