There’s always something to howl about.

Category: Group Therapy (page 48 of 81)

Joel Kotkin: Why housing will come back.

Urban savant Joel Kotkin in Forbes magazine:

What we are going through now is not a sea change but a correction from insane government and business practices. The rise in homeownership from 44% in 1944 to nearly 70% at the height of the bubble reflected a great social democratic achievement. But by the mid-2000s government attempts to expand ownership–eagerly embraced by Wall Street speculators–brought in buyers who would have historically been disqualified.

In some markets, prices exploded as people moved up too quickly into ever more expensive housing. Housing inflation was further exacerbated by “smart growth” policies, which limited new home construction in suburban areas and instead promoted dense, “transit oriented” housing with limited market appeal and economic logic.

Rather than artificially constraining supply and protecting irresponsible borrowers, we should let nature take its course. Home values need to readjust historic balance between incomes and prices. Over the past 60 years, notes demographer Wendell Cox, it took two to three years or less of median household income to purchase a median-priced home. At the peak of the boom, that ratio had ballooned to 4.6.

The disequilibrium was the worst in regions like Los Angeles, Las Vegas, San Bernardino-Riverside and Miami. At the peak of the bubble, between 2006 and 2008, according to the National Homebuilders Association- Wells Fargo “Housing Opportunity Index,” barely 2% of families with a median income households in Los Angeles could afford to buy a median priced home; even in the traditionally affordable Riverside area, the number was roughly 7%. In Miami, barely 10% could afford such a purchase; in Las Vegas, often seen as one of the cheaper markets, only 15%.

What a difference a market correction makes. The affordability number for Los Angeles is now 34%, 17 times better than two years ago, while Riverside is now near 70%. Miami’s affordability picture has improved to over 60% while in Las Vegas, it’s back over 80%.

These lower prices–not Wall Street or federal gimmickry–will lure new buyers to the places that some new urbanists have predicted will be “the next slums.” Already there’s evidence in places like Miami of a renewed interest in Read more

Marketing is what you communicate, not what you say.

I’m sorry if I seem to be neglecting folks here, but I’m sure you can guess why. Plus which, at Day 13 of our goal-questing, I’m five for five most days, and days without appointments are the only holes on the calendar. But I’m done for the day, and I’m bound for bed, and I lay me down with a will. Meanwhile, I’m having lots of ideas as I work — ideas both global and granular. This is one I’m gnawing on pretty hard:

Marketing is what you communicate, not what you say.

That’s working two ways for me, but the second — call it Actions Sell Louder Than Salespitches — I can think of a zillion ways to work with an idea like that.

A Moment of Remembrance

On the fateful morning of September 11, 2001, I was a student at New York University commuting to class (hungover, but well, tuition is too expensive to actually miss class). When we heard something was happening at the World Trade Center, a friend and I started jogging down Broadway to see what was going on. We were a few blocks away when the first tower started crumbling down. We didn’t know what to do, how to help, or even what was really happening. We just wanted to do SOMETHING. We ended up helping a local store owner as he was distributing water to emergency workers and met a number of heroes that day. It was a day that changed how we, as Americans, felt. For a while, there was a sense of patriotism that had been missing for far too long. Sure, with time, that sense of unity has faded (whether as a result of our foreign policy or leftist agendas or our fickle nature, it could be a million different reasons).  This anniversary, take a moment to remember where you were when you heard, how you felt, what you did. I know I will.

Sorry, this post isn’t about NAR politics or how to better convert leads or the future of SEO, it is merely a random rambling from a Bloodhound. Mahalo.

Learning the art of selling consciously

I do not contribute much mostly due to my fears of my writing not holding up well next to so many of the great writers here. However, the only way my writing can improve is by writing and submitting so with that in mind.

I sell real estate. Those four words do a great job of describing me as a professional. Of course there are other things I do with my life but the engine that powers the other areas is selling real estate. I have been on a path to living more consciously for the past few years.  One of the take aways from living consciously is that I need to be focused on whatever task I am working on when I am working on it. I cannot be thinking or worrying about anything else but the task at hand. I have found putting this into practice to be more challenging than I would have ever thought. It is a constant effort to be present in the moment and not be thinking about something completely different. While this has been a struggle it has had success too. When I find myself in the moment I often do not realize it until later when I realize that I just knocked several things off my to-do list and I did not even realize it. It is in that moment that I know I am growing and beginning to master being conscious.

Taking this concept and applying it to sales and prospecting is currently on the top of my to-do list daily. Learning how to sell consciously will allow me to grow my business and my professional abilities to levels that in months past I had only dreamed/wished of. When I committed publicly to prospecting six or more hours a day for the next 120 days I was really pulling out the last of the excuses I had so carefully crafted to keep myself from succeeding  at levels that frightened me. Now I have nowhere to hide. I have opened myself up to accountability and critique if I do not do what it is that Read more

How do you make the praxis of continuous goal-pursuit work in practice? It’s not a matter of avoiding the negative consequences of failure, but of celebrating the steady accumulation of successes.

I think Jeff Brown and I are both thinking out loud, by this point, and I want to emphasize that I am not quarreling with him. It’s his hammering away on the topic of goal-achievement that induced me to think about the subject in a systematic way, and I am by his discourse and by his good example much enriched.

So here’s where I am tonight: You have to make the commitment, yes. Without a sincere resolution to do something different, you don’t have a goal, you just have a wish, a whim, a will-‘o-the-wisp wheedle issued for any reason or for no reason to a benignly indifferent universe.

But: Even so: Just having a specific plan is still not enough. You have to follow through. You have to do what it is that you have planned to do. But when we talk about the process of following through, too often we do it in a language that is inherently dis-motivating.

Like this: No pain, no gain. There is a truth to that cliche, obviously, and that’s why it’s such an easy sentiment to express. But by emphasizing the pain entailed by, in this case, exercise, the expression throws a formidable barrier in the way of actually digging in and doing the work required by the goal.

I keep thinking that for a serious resolution to change one’s behavior to be effective in the long run — to get fit or to lose weight or to learn to speak Spanish or to master a seven-figure state of mind in your career — you have to rethink the incentives. The reward — to yourself, in your own mind — for having made incremental progress toward your goal has to exceed both the cost of achieving that small success and the putative benefit of doing the opposite, instead.

Do you see? Eating is easy. It can be very satisfying, fun even. Not-eating is hard, and it’s hard to think of not-eating as being any fun. But if you cannot find a way to celebrate the victory of not eating the wrong foods, of not eating as much or Read more

The Goal of Achieving…Goals

“But a deed cannot be both wise and unintended.” Greg Swann

Substitute goal for deed, and it’s still a profoundly affecting thought. In the context of Greg’s post, one could reasonably assume deed could be construed as goal.

The thrust of the post talks about the tactic of exposing your goals to the ‘public’, or at least a person(s) you know. The thinking is that you will tend to be more motivated by the fear of others knowing you not only failed, but failed by lack of commitment or best effort.

Clearly their are two schools of thought on this.

One is the unstated but obvious conclusion that using fear in a positive manner, as a motivator, will keep some folks on track to achieve the announced goal. Others go farther than a mere announcement — they set up fiercely painful penalties for failure. One such case was the woman who’d failed spectacularly time after time to lose weight which was life threatening.

Apparently she gathered her closest friends together to tell them the penalty for failure — running naked down the street in front of her neighbors. In other words, she established a penalty so severe, that would cause so much pain, her motivation to avoid the pain superseded her motivation to extend her life by losin’ the damn weight.

Though not my approach, whatever works, right?

As I commented in Greg’s post, I am in some ways, almost, but not quite against my will, my father’s son. I’m a pretty private guy, but he was extremely so. When he set goals his wife was fortunate to be in the know. Not kidding.

It was his preference, and now mine too, that if one doesn’t have a strong enough desire to bring about what the achievement of any particular goal brings, they shouldn’t set the goal in the first place. It’s not a value judgment on others. It’s like losing weight, gettin’ in shape, and eating a healthy, well rounded diet. There’s no one correct way.

I believe in keepin’ my personal and business goals to myself because I don’t set goals Read more

Do you want to actually achieve your goals? Then make your commitment real by making specific, explicit, objective, detailed plans.

Teri Lussier turned me on to this TED talk on goal-achievement. The video makes the seemingly confounding claim that announcing your goals to other people makes you less likely to achieve them. As with every other seemingly confounding “argument,” the matter turns on the conflation of unlike things. What the speaker, Derek Sivers, is talking about are not actual goals but casual whims. What a huge surprise: Eating cotton-candy spoils your appetite for real food! Who knew?

I once worked with a woman who would issue random statements of desires completely unconnected to her real life. Like this: “I think it would be fun to be a flight attendant.” This is actually an easy goal to attain, but it requires a process of thought and effort and a significant amount of focused action taken over time. The same criteria would apply to any sort of meaningful goal.

Simply announcing to another person that you might like to lose weight, or you might like to see the pyramids, or you might like to be a better Realtor — these are all equally meaningless expressions of whims. They are the verbal equivalent of cotton-candy, a big pile of sugary nothing whipped up by your mind to confound itself into believing that it has been nourished — when you know without any possible doubt that it has not.

The TED talk turns on psychology, which should be warning enough that it’s pure bullshit. The “science” of psychology exists to “persuade” you to be “satisfied” with a lifetime of dull dissatisfaction. “Come on, now, you know that expressing your goals only makes them harder to achieve. Now take another pill and go back to sleep.”

No, thank you. And don’t make me say it again.

The problem is not expressing goals, but expressing empty whims and then doing nothing. Yes, that is self-destructive, but this is not something anyone needs to be told.

Here is what needs to be explored in detail:

Expressing your goals requires a very strong commitment. A true goal is detailed and specific, explicit and objective. It includes a list of serious actions that must be taken through Read more

“The American dream is not dead — it’s just taking a well-deserved rest.”

From the New York Times, economist Karl Case of Case-Shiller fame says: Buy!

This financial crisis has made us all too aware that we live in a Catch-22 world: the performance of the housing market drives the economy, and the performance of the economy drives the housing market. But housing has perhaps never been a better bargain, and sooner or later buyers will regain faith, inventories will shrink to reasonable levels, prices will rise and we’ll even start building again. The American dream is not dead — it’s just taking a well-deserved rest.

A kinder, gentler Jeff Brown challenge: Catch yourself doing something worthwhile — for every day in September.

It’s hard not to love Jeff Brown’s prospecting challenge. But it’s kind of easy to note that most of us have not raised our hands to submit ourselves to its arduous benefits. It goes for me, too: If I have six hours to spare on any given day, I’m going to throw it at marketing — specifically software — not prospecting. Mainly, though, because our marketing is producing healthy results, I don’t have a lot of time to spare in any case.

Take note: I am not absolving you of anything. If you don’t have enough money work, and if you don’t have any money, prospecting will solve those two problems in very short order.

But whether or not you are running Jeff’s gauntlet, the kind of goal-achieving behavior we have been talking about is hugely beneficial — to your health, to your wealth and to your happiness.

So: Let’s set ourselves a challenge. Declare a worthwhile goal — prospecting, exercise, learning a new skill, etc. — and then jump in and actually do it for every day in September. You can use the don’t break the chain strategy I talked about yesterday. Here is a printer-ready September calendar.

Goal-setting is easy. It’s actually accomplishing your goals that is so hard. Between public declarations here, in the comments below, and that growing chain of red X’s, the month of September 2010 could mark a turning point in all of our lives.

Tag-teaming off of Jeff Brown: Daily action builds habits, so don’t break the chain.

I had a short sale get to approval this morning, which puts us one tiny deal away from a million-dollar September. We haven’t seen many million-dollar months since 2005, and it’s a harder target to hit than it was in those days. I’m loving where our business is going, and I feel like we might be just that close to the glide path. It’s been a hard road since the market turned, but it has been the dedicated — driven — dogged — pursuit of sales fundamentals that has put us back on the road to financial recovery.

Meanwhile, I’m loving the hardy souls who have taken up Jeff Brown’s prospecting challenge. Quoted below is a snip from a Lifehacker post we have talked about privately for a couple of years. The topic? If you want to master something, do it every day and don’t break the chain:

Years ago when Seinfeld was a new television show, Jerry Seinfeld was still a touring comic. At the time, I was hanging around clubs doing open mic nights and trying to learn the ropes. One night I was in the club where Seinfeld was working, and before he went on stage, I saw my chance. I had to ask Seinfeld if he had any tips for a young comic. What he told me was something that would benefit me a lifetime…

He said the way to be a better comic was to create better jokes and the way to create better jokes was to write every day. But his advice was better than that. He had a gem of a leverage technique he used on himself and you can use it to motivate yourself—even when you don’t feel like it.

He revealed a unique calendar system he uses to pressure himself to write. Here’s how it works.

He told me to get a big wall calendar that has a whole year on one page and hang it on a prominent wall. The next step was to get a big red magic marker.

He said for each day that I do my task of writing, I get to put a Read more

It’s Not My Fault

I pride myself with being a fairly understanding person, yes, sometimes to a fault. But I just can’t understand how so many sellers are unwilling or unable to accept any responsibility for their current situation. Sure, facing a short sale is not a position in which any one would want to be in but at some point we all need to take responsibility for what we do (or don’t do).

Most recently I was on the listening end of a tete-a-tete in which the potential seller blamed EVERYONE but himself. “It’s the government’s fault!”. Yep, the government is an easy one to blame, whether it was Bush’s foreign policies or Obama’s socialism. “I didn’t know what I was signing.” Want to blame the mortgage broker who helped you get financed? Sure, every homeowner is a victim of unscrupulous lending practices. “I thought property values only go up!” Or was it the Realtor who didn’t have the Magic 8 Ball to tell you property values would decrease? Yes! How about NO! How about accepting life, successes and failures, as they come? When did accountability go out of fashion? Is it fear or embarrassment that keep people from saying ‘yes, it was my mistake’? Is it a learned skill or an inherent attribute? Oh well, I better get used to it.

React to this idea, if you would: “BloodhoundBlog Unchained and Unwired in Las Vegas: The Return of the Sales Monster.”

I was talking to Scott Cowan this morning, and he asked me about future Unchained events. It happens that I’ve been thinking about doing something, and Scott and I explored a few ideas.

Here’s one I really like: BloodhoundBlog Unchained and Unwired in Las Vegas: The Return of the Sales Monster.

I’m thinking Friday, November 26th, 2010, the day after Thanksgiving. One day, one big room like we did in Orlando, 9 am to 9 pm, bop ’til you drop. You could fly in Thursday night after the family stuff or early Friday morning. Arrive when you can, leave when you have to, and maybe we do streaming video and a webinar all day as well.

For content, I think I want to focus on selling, rather than marketing. We can be counted on to cover a lot of wired marketing just in passing, but, as I have been writing, there’s is a lot of ground on the sales side of our business that we’re leaving uncovered.

I also want this to be a Stone Soup project, if we can get that done. I want to keep it cheap, so you can afford to come, and I want to keep it simple, so that I can coordinate things without going up in flames.

So tell me: Is this a good idea? Would you come?

Also: Hit me with ideas. Content ideas in particular, but I’m game for anything you have to say. We might set up the room in “rounds” so that we can structure the day half as formal group sessions and half as mini-kennels, self-coalescing unconference sessions.

I’ll listen to a sponsor if you’ll pay for the room and two rounds of snacks-‘n’-beverages, and I’ll give you banner space, a meet-and-greet table and a 30 minute speaking slot in exchange. Conference space should be cheap in Vegas right now, so we might not be talking about a very big check.

I truly don’t know if this is worth doing. I think Realtors need to get back to selling basics, but the great mass of wired agents seem to be so infatuated with selling small talk to each Read more