There’s always something to howl about.

Category: Marketing (page 107 of 191)

Think Category First, Brand Second

22 Immutable Laws -One of the true pioneers of what is referred to in marketing as “positioning” is Al Ries. Al Ries and Jack Trout wrote the groundbreaking book, “Positioning, The Battle for Your Mind“. It is probably the most influential book on advertising ever written. That statement is on the cover of their 20th anniversary edition of their book. I really doubt anyone who knows much about marketing or advertising would dispute it.

My favorite book by Ries and Trout is “The 22 Immutable Laws of Marketing“. I believe anyone who is going to spend any money advertising would benefit from reading and understanding that book.

Here is a post I ran across today by Al Ries – that drives the point of one of those immutable laws home – that I thought was so good I wanted to pass it along.

Recognizing greatness by means of outrageous insult…

Let’s play a little game of practical morality.

Imagine that you’re the Mozart of real estate webloggers, the Jimi Freakin’ Hendrix of the RE.net. Winner of the Carnival of Real Estate more than any other writer, winner of the Odysseus Medal, three-time nominee in a field of twenty nominated posts in this past week’s Odysseus Medal competition. Imagine that you are such an amazingly great writer that you can get away with anything, that you can get people to read everything you write, avidly, to the very last savory word. Imagine that even among the rivalrous best, you are acknowledged as the best of them all. Imagine that.

Now let’s reward your greatness.

First we will isolate you by sex, so as to imply that your lack of testicles disqualifies you from the real competition.

Then let’s group you among eleven ciphers, so as to dilute your greatness not to one-twelfth strength but to 1/144th, or possibly to 1/12^12, an infinitesimal residue of everything you are in your unique state of perfection.

Just to gild the lily, let’s ignore the worthy women who write with you, writers who, at their best, can see their way to the pinnacle you alone have pioneered.

What could possibly be missing from a celebration such as this?

Music, of course:

Congratulations, Kris. You’ve been “recognized”…

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The Odysseus Medal — Dr. Glenn is at his winningest when Mr. Kelman is nowhere to be seen

Meet Dr. Glenn, CEO of a radically different venture-capital-funded real estate start-up. He’s charming, witty, self-deprecating, baldly transparent about his means, ends and motives. The people who saw him speak at Inman Connect were amazed at how engaging he could be.

Why amazed? Because his reputation has suffered from the verbal savageries of his alter-ego, the coarse and flippant Mr. Kelman, a vulgarian who cannot come within shouting distance of a mainstream media maven without shoving one or more of his plentiful feet into his vast, cavernous mouth.

It was Dr. Glenn who showed up at Guy Kawasaki’s weblog, posting the winning entry, Financial Models for Underachievers: Two Years of the Real Numbers of a Startup, in this week’s Odysseus Medal competition:

Startups face one primary challenge: To never run out of cash. So when projecting costs, we heeded Guy’s advice that “the three most powerful words you can utter at a board meeting are, ‘We beat projections.’” This convinced us to develop the worst possible financial model that could still be used to raise money.

We’re glad we did. True underachievers, we’ve performed at or just a bit better than this worst-possible plan almost every month, raising revenue projections only when forced to in December 2006. We’ve been able to stick to our plan mostly because absurd assumptions in opposite directions cancelled one another out. As the real estate market tanks, we may not be so lucky in the future.

When first putting together our financial model, we looked online to calibrate spending assumptions. So many people have blown venture capital, we thought, there must be a manual somewhere on how to do it, at what rate, avoiding which follies. We couldn’t find anything. So we took some wild guesses and figured we’d see how they turned out. And now two years later to the day that we built our first model, here are the projections and actual results. Hopefully, you can learn from our experiences.

Say what you want about the cretinous Mr. Kelman — I know I do — this article is a fascinating glimpse into a side of real estate few of us Read more

Announcing The Phoenix Real Estate Technology Exchange: Putting flexmls’s feet to the fire so you don’t have to…

As promised, this morning a cadre of Phoenix-area webloggers are launching The Phoenix Real Estate Technology Exchange.

From the brand new weblog’s About page:

The Phoenix Real Estate Technology Exchange is a group weblog created by the Phoenix real estate weblogging community, by members of the Arizona Regional Multiple Listings Service (ARMLS) Board of Directors and by Michael Wurzer of FBS Systems, Inc. Its primary mission is to serve as an unofficial conduit of support and information for ARMLS members during the transition from Tempo to the flexmls on-line MLS system. Given the rapidly increasing role of technology in the practice of real estate, this mission is certain to creep into other areas of Realtor technology as time goes by.

There are a total of ten contributers to the weblog at its launch, including ARMLS President-Elect Gary Cumiskey. This is the roster of contributors so far:

Jay Thompson
Realtor
PhoenixRealestateGuy.com

 
Tony Marriott
Realtor
MarriottRealty.com

 
Steven Groves
Real Estate Technology Consultant
StevenGroves.com

 
Greg Swann
Real Estate Broker
BloodhoundBlog.com

 
Cathleen Collins
Realtor
DistinctivePhoenix.com

 
Michael Wurzer
President and CEO of FBS Data Systems
flexmls.com

 
Jonathan Dalton
Realtor
DaltonsAZHomes.com

 
Gary Cumiskey
ARMLS President-Elect
DryHeat.com

 
John Wake
Realtor
ArizonaRealestateNotebook.com

 
Russell Shaw
Mega-Producing Realtor
NoHassleListing.com

Other contributors will be added as the installation of flexmls proceeds.

The entire point of this exercise is to help Phoenix-area Realtors plan for, adjust to and profit from the coming change in our MLS system. Accordingly, if you publish a real estate weblog in the ARMLS service area, it would be a good thing if you were to echo this announcement. And if every wired Phoenix-area Realtor were to pass this information along to his or her colleagues — and brokers and sales managers — that would be very helpful.

The URL of the site — phoenixrealestatetechnologyexchange.com — is a mouthful, so feel free to share an abbreviated form: PRETexchange.com. Either URL will take users to The Phoenix Real Estate Technology Exchange weblog.

For now this is a local issue, but national readers should not feel themselves left out — or unwelcome: Michael Wurzer and FBS Systems are letting true propeller-beanied Web 2.0 geeks have an on-going influence on their biggest installation so far. The work that is undertaken and documented at The Phoenix Real Estate Technology Exchange could have a profound impact on MLS systems nationwide. And Read more

The Odysseus Medal competition — Voting for the People’s Choice Award is open

Redfin’s financial underbelly, the top-bazillion-bloggers and leftovers from last week’s ActiveRain thunderstorm. These are just some of the topics addressed in this week’s Odysseus Medal competition.

Vote for the People’s Choice Award here. You can use the voting interface to see each nominated post, so comparison is easy.

Voting runs through to 12 Noon PDT/MST Monday. I’ll announce the winners of this week’s awards soon thereafter.

Here is this week’s short-list of Odysseus Medal nominees:

< ?PHP $AltEntries = array ( "Pat Kitano -- Active Rain What Active Rain should do now”,
“Kris Berg — Soledad Mountain
“They made such a beautiful home.”“,
“Dan Green — Jobs Report Measuring The Statistical Insignificance Of The Monthly Jobs Report (October 2007 Edition)“,
“Jim Watkins — Lenders When Lenders Mess Up, Everyone Suffers!“,
“Dan Melson — Foreclosure Scam The \”We’ll Keep You In Your Property\” Scam“,
“Jay Thompson — WordPress 2.3 Upgrading to WordPress 2.3“,
“Jonathn Dalton — Weblog Comments Why Do We Allow Comments?“,
“Sandy Kaduce — Redfin Financials Dr. Kelman–Or How I Learned to Stop Worrying and Love the Redfin“,
“Michael Seguin — Central v. Distributed Central vs Distributed – a familiar cycle“,
“Kevin Boer — Redfin Financials How Come Redfin’s P&L Looks Distinctly Unlike That Of A Traditional Real Estate Brokerage? Because Redfin Is Actually A Brokerage, Not A Landlord!“,
“Brian Boero — Online Marketing Online real estate marketing made simple“,
“Alex Mather — NAR REALTOR This, REALTOR That, An Open Letter to the NAR“,
“Jillayne Schlicke — FHA Reform FHA: A Siren Who Just Might Break Your Heart“,
“Michale Wurzer — Phoenix MLS Big News“,
“Glenn Kelman — Redfin Financials Financial Models for Underachievers: Two Years of the Real Numbers of a Startup“,
“Lani Anlgin — Aaron Anglin “Thank You” is not enough“,
“Kris Berg — The Inman 25 The Honor is All Mine!“,
“Greg Perry — Buyer Turnoffs The TOP 10 Most Offensive Buyer Turn-Offs“,
“Greg Tracey — Real Estate Market Things I Like About the Current Market“,
“Kris Berg — Birthday Brass in Pocket
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    Deadline for next week’s competition is Sunday at 12 Noon PDT/MST. You can nominate your own weblog entry or any post you admire here.

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  • You, too, could submit one of the 25 most influential Odysseus Medal nominations

    I’m sitting on a long list of over 60 nominations, so there probably won’t be a detailing of the long list this week, at least not this morning. But there’s still time to make the short list: Deadline is today at 12 Noon PDT/MST. If you know of something worthy of recognition, your own work or someone else’s, nominate it now while you’re thinking about it.

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    You’ll lose money if you buy a house? Which house?

    This is my column for this week from the Arizona Republic (permanent link):

     
    You’ll lose money if you buy a house? Which house?

    Jim Cramer, a clownish buffoon who screams for a living on cable TV, went on the Today show last week and said, “Don’t you dare buy a home now. You will lose money.”

    The clownish buffoons in the National Association of Realtors have no faith in your ability to discount hyperbole, so they denounced Cramer’s remarks as “misleading, inaccurate, and inappropriate.”

    Ya think?

    A steady mantra of the NAR during the housing downturn has been to insist that all real estate is local. My friend and fellow real estate weblogger Dan Green (TheMortgageReports.com) amends that obvious truth by pointing out that all real estate news is granular — national trends say nothing about local markets, and lower overall prices in the Phoenix area are consistently belied by steady appreciation in high-demand neighborhoods. And not all bad news is bad: 2007 is the worst year in real estate since 2002 — but 2002 was a very good year.

    Here’s the real truth: All real estate is particular. You’ll lose money if you buy? Nonsense. The right rental home will pay for itself no matter happens to home values.

    Don’t buy a home? Which home? A few weeks ago I was in a trashed house that was listed at $200,000 below market. We estimated that it need $50,000 to bring it back to turn-key condition, with a four-month span of time between purchase and resale. Even allowing for errors in our estimates, the house would net out to between 200% and 300% cash-on-cash return in one third of a year. Do that three times and $50,000 capital becomes as much as half-a-million dollars in a year’s time.

    All real estate is particular: Which buyer? Which seller? Which house? Which ownership strategy? Which anticipated return? If you’re looking for a residence you intend to occupy for less than three years — rent. You’ll almost certainly lose money buying now. But there is a ton of money to be made in particular real estate transactions right now — provided you Read more

    FlexMLS is coming to Phoenix!

    This is strictly local news, but I can’t stop myself from rejoicing:

    FlexMLS is replacing Tempo as the web-based MLS system for the Arizona Regional Multiple Listing System.

    What this means is that Michael Wurzer, whom we all know and revere, has volunteered to be devoured by savage Bloodhounds.

    No, that’s not it. What it means is that we are about to get an MLS vendor who is willing to listen to us, and who very earnestly wants to do his very best — not just because it will mean more business for his company but simply because he is internally committed to doing his very best.

    To this, there is but one word that expresses the proper reaction: Hallelujah!

    The Epicentrics are already talking about building a group blog for this transition, so that we can help take away the fear of change as well as explore all the exciting new capabilities we stand to gain.

    Michael plans to blog the transition from FBS Blog, and I know Cathy, Russell and I will be talking about it here. I can’t see Jay or Jonathan holding their tongues. This could be the most-blogged-about software installation in the history of wired real estate.

    My response to Michael’s post this morning: “NOW I’m interested in being involved.”

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    The Lords of Dogtown: How do you get to be a BloodhoundBlog contributor?

    We’re adding a new contributor today, Sean M. Broderick, CCIM:

    Sean Broderick is a real estate developer and a practicing commercial real estate broker, holding the coveted CCIM designation. His career has taken him from Florida to California, with a stint in minor league baseball.

    James Hsu, who has always had a lot on his plate, is expecting twins. For now at least his plate is laden with dinner for five, so he’s going on the back-burner for a while. His account remains active and he’ll rejoin us when he can.

    How do you get to be a BloodhoundBlog contributor? There’s no set formula, but a good rule of thumb is to bring us something we don’t already have. If you’re a Realtor in Phoenix, you would probably have to out-write me, out-wow-factor Russell and out-charm Cathleen to make the cut. Sean is a good writer with interesting points of view, but the fact that he’s a developer working the commercial investment side of the street makes him a unique contribution to our roster of contributors.

    If you write and reason very well, your chances with me are great. I care a lot about the diversity of viewpoints we bring to the marketplace of ideas, but first-quality writing covers a lot of ground with me. Even so, if you’re a top-executive at a major brokerage franchise or a Real Estate 2.0 start-up, you can come on board even if you get lost mid-alphabet. We’ve swung and missed three times at big-name contributors — all chickened out (or were compelled to chicken out) for corporate PR reasons — but we haven’t given up.

    What’s in it for you? Fame and influence. I say there are no rules for BloodhoundBlog contributors, but that’s no wholly true: We’re not in the business of selling anything except good ideas. Most commercial weblogging is done in pursuit of commercial objectives, but that’s at best a secondary pursuit here. We throw off dozens of hard clicks a day to our contributor’s home weblogs or web sites, and some of that may turn into business for them. But we attract around 1,200 unique Read more

    Who is the most influential real estate weblogger in the RE.net? Beyond all contest or doubt, it’s Dustin Luther

    This is me in a comment at Todd Carpenter’s REMBEX Blog Fiesta:

    Not to be too contrarian, but this is all Old Testament. None of these people meant anything to me when I was building BloodhoundBlog. If influence means creating the RE.net as we know it, Dustin Luther is the New Testament. He’s not a category killer, but the phenomenon Inman is trying to surf has Dustin as its without-whom-not. I may post on this, because it’s a point we ought not lose in the hoopla. I know Dustin would credit Levin and others, but the fact is that Dustin more than anyone else invented this thing we do.

    I hadn’t intended to write anything about this silly Top 25 list, other than to make fun of it in comments to Russell’s post, but I didn’t want to let the moment pass without drawing attention to Dustin’s amazing achievement.

    Todd was writing about the people who pioneered the idea of real estate weblogging, and I certainly don’t want to take anything away from them. But the real estate weblogs that dominate the conversation now owe their origin either directly or by — perhaps unknowing — concatenation to the work that Dustin Luther did in building Rain City Guide. BloodhoundBlog, as I disclosed very early on, is a virtual blogchild of RGC, a maculate reconceptualization of ideas Dustin invented or himself reconceived — not from the nascent RE.net but from the weblogging world at large.

    Inman’s list means nothing to me. I don’t want to be categorized in any way with exponents of evil, which Keith Brand surely is. The idea of being influential is important to me, but there are but few human behaviors upon which I would seek influence, with all the rest being so much noise. What Inman is celebrating is not influence but popularity — or perhaps simply the celebrity of having been written up in the past by Inman. It’s all one to me in any case. The entire universe I would conquer can be encapsulated by a baseball cap. Lend me your mind, and the rest of the world comes Read more

    Ask the Broker: How can the seller paying the buyer’s broker’s commission be fair to the seller?

    Here’s a truly fascinating question from an agent working in Nassau County, Long Island, New York. The idea of buyer brokerage is just being introduced there, and our interlocutor is understandably mystified:

    I am a bit confused, to say the very least.

    If I write up a listing contract with a seller, traditionally, when offering compensation to a sub-agent that agent was working in the best interest of the seller as well — working to get the seller the best price and terms.

    However, If we are now offering compensation to a Buyer Broker, we know that the other agent is going to be representing the interests of the Buyer — working to get the price as low as possible.

    Why would a seller agree to compensate the Buyer Broker for any part of the commission?

    Where traditionally the sub-agent would negotiate the best possible price for the seller. It seems to me we are telling the seller to pay a party who is going to negotiate against their favor? Isn’t this unethical?

    So far, to my knowledge, there has been one actual rigorous argument against divorcing the commissions. We do what we do for practical reasons, and I have offered practical solutions to these problems, but, so far, no one has been able to defend seller-paid commissions as a matter of equitable rectitude to both principals. If I’m wrong about this, cite the link to the argument.

    Meanwhile, our interlocutor makes defending seller-paid commissions that much more difficult. I don’t think there is any way to dispute the argument that buyer brokerage, as compared with sub-agency, induces sellers to act against their own interests — even as the seller’s hands on the purse-strings provides incentives for buyer’s agents to betray their clients.

    Does anyone have any thoughtful answers to these questions?

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    Oh, good grief! He went to JARED…

    Joel Burslem cites a Glenn Kelman quote from a comment to John Cook’s post this morning, but I think this one is more interesting:

    By the way, no matter how many times the real estate industry insists that we’re JARED (Just Another Real Estate Discounter) we can’t help but add that our goal is to be different and better, whereas discount brokerages simply aspire to be the same but less expensive. This is why we say we’re not a discount brokerage, we’re an online brokerage.

    “JARED” is a genuine neologism as far as I can tell, and a boon to the taxonomy of real estate brokerages.

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    What Would You Pay For A Real Estate Agent If The Commission Was 100% Optional?

    Radiohead is selling tracks from their upcoming album “In Rainbows” online. The price per track, according to the site, “is up to you”.  Fans can choose how much they want to pay for the MP3 tracks, or not pay anything at all.

    Was there ever a more confident display of “knowing your value to your clients”?  Of course, many of Radiohead’s fans will pay an optional download fee.

    To make this question relevant to us here at Bloodhound Blog, let’s see what our readers think: