There’s always something to howl about.

Category: Marketing (page 113 of 191)

Active Rain Unleashes Impression Advertising

If they’re ain’t no margin, there ain’t no mission. Active Rain has released it’s revenue model to the network of 43,000 members. My only question is, “What took you so long?”

In the interest of fairness, Jon Washburn, Caleb Mardini, & Matt Heaton are tech-guys. They always felt that if they build it, the money will come. And build it they did. In the course of 13 months, Active Rain has grown to over 43,000 registered members and has established a community blogging platform that is unparalleled in the RE.net.

The idealistic approach of MyHouseKey.org was a great one but it failed because of a lack of participation. No points? No interest.
Gather.com is another approach to communal blogs outside of the RE.net. Gather also uses the point system and offers rewards of free Borders’ gift cards for serial contributors. It seems to attract a sort of pseudo-intellectual Myspace user and doesn’t get the communal participation Active Rain does.

The boys of Active Rain have done a great job of balancing the fragile egos often associated with top-producing Realtors and loan originators. They’ve established community guidelines and let the members pretty much police themselves. Their Localism.com portal is an interface with consumers. They won the coveted Inman Innovation Award in San Francisco. earlier this month; it couldn’t have happened to a nicer group of guys.

The climb to revenue wasn’t an easy one. Rumors abounded of lead poaching, black hat SEO, and other conjecture about the unbeleiveable and meteoric rise in the RE.net; none of it was true. Strategic alliances, partnerships, news sharing with mainstream media, and rumors of a buyout were all bandied about as the boys toiled away. They kept their focus and rolled with the punches.

Now, they want to get paid. Bravo! The success of the Active Rain Real Estate Network comes from the collaboration among its members. Members refer business back and forth, share marketing ideas, and help change the way we do business with the consumer. It is, without Read more

Flashed cards: The Realty Butler is served three times over

More from Richard Riccelli on ideas for Allen Butler’s business card:

An object lesson in the art of the possible.

(Yes, Chuchundra, you are of course right**), since Vettriano’s licensing fees are likely to be a bit dear on a Realtor’s business card budget, let’s quickly explore what can be accomplished with an art budget of a few hundred dollars.

Visit your favorite stock photography/illustration source (getty, veer, jupiter leap to mind), navigate to the rights-free (cheap and forever) areas, type in your keywords, and see what suggests itself.

And if you have the decided advantage of a name that is also its own mnemonic, all the better to create a brand ID, if not a brand image.

The object is to stick with it. Like a bulldog, if not a bloodhound. (I know, it’s a pug. Stock photography does has its limitations.)

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**p.s. and thx for the You Tube clip. Most amusing. I think I was in that room, just out of frame.

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The Odysseus Medal: Keeping pace with a very fast crowd

I am in love with this idea, The Odysseus Medal competition.

We judged ordinary Carnivals several times, and I was persistently underwhelmed with the overall quality of the entries. We judged hard, so the winners were truly worthy of their honors. But too many of the also-ran entries were just link-bait, entered solely to get the link back from the judging weblog.

We have none of that. I cut pretty ruthlessly to get to the short list, but we get nothing that is wildly off-topic or trooly stoopid — or stolen from another site. Instead, we’re seeing some insanely great posts, and picking just one winner is proving to be a very welcome but very difficult task.

It’s that way for you folks, too. I can tell by the People’s Choice voting, which is always broad and deep.

Together as writers, readers and judges, we are building something that matters, something that calls enduring attention to works of the mind that might otherwise just scroll away. The winners are worthy of note, to be sure, but simply to make the short list in this competition is a mark of excellence. If you make it this far, you’re keeping pace with a very fast crowd, an achievement hard to match.

And with that, to the winners:

Jeff Turner wrote an excellent post on why real estate video is unlikely to supplant virtual tours. I agree with his take and then some, and it’s something I’ve been meaning to write more about. But there are other, better uses for video in real estate. I’ve discussed a couple — videotaping your first tour of a home at the listing appointment, or taping the final walkthrough as a gift to the buyers. Russell Shaw brings us another, using video as a real estate sales training tool. Russ is just getting his sea-legs in the oceans of do-it-yourself video podcasting, but his initial effort won him this week’s People’s Choice Award.

Who is not rapt paying attention to the world of mortgage lending? Yesterday at open house, seemingly, it was all anyone wanted to talk about. As the Times rundown on Countrywide makes Read more

Staging Oregon: Being the best house when only the best will sell

Week after week in the Republic, I hammer away on the idea that the only homes that will sell in this market are the ones that are priced right, prepared right and presented right. It goes for us, too, obviously, so we made a visual record of the process of preparing a home for the real estate market for a home we listed last week.

This is fun for me, because one of the things I tell sellers is, “You know what’s wrong with this house. You know exactly what you would frown over — or your mother-in-law would frown over — if you were seeing this home for the first time. Those are the issues we need to address before we can try to sell this house.” This gives us one extra way to show-don’t-tell the ideas we are trying to communicate.

Staging is all the rage right now, but staging is a wasted effort if the home is dirty or in palpable disrepair. This slide show illustrates a more robust idea of home staging.

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Flashed cards — The Art of the Card: The Riccellivised version of The Realty Butler business card

Richard Riccelli sent me this yesterday, his unique take on a business card for Allen Butler, The Realty Butler:

The art of the card

Allen, 

Your euphonious butler idea can work … just be more evocative to move it up market.  More like this on the front…with apologies to Mr. Vettriano and the Portland Gallery.

Formula for success:  Fine art on the front** + Simple contact details on the back = Hard to discard. 

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**Don’t even THINK of appropriating this work without Mr. Vettriano’s permi$$ion!  Of course you knew that.

That formula, fine art on the front, details on the back, could rock.

There is no guarantee that a top-drawer marketing guru will while away his Sunday redesigning your business card — but what have you got to lose? Show us your card and let’s talk about it

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The scarcity shortage: Seth Godin on the Age of Abundance

I’ve written before about the practical consequences of the Age of Abundance. Here’s Seth Godin on the same subject:

So how do you deal with the shortage of scarcity?

Well, the worst strategy is whining–about copyright laws and fair trade and how hard you’ve worked to get to where you are. Whining is rarely a successful response to anything. Instead, start by acknowledging that most of the profit from your business is going to disappear soon. Unless you have a significant cost advantage (like Amazon’s or Wal-Mart’s), someone with nothing to lose is going to be able to offer a similar product for less money.

So what’s scarce now? Respect. Honesty. Good judgment. Long-term relationships that lead to trust. None of these things guarantee loyalty in the face of cut-rate competition, though. So to that list I’ll add this: an insanely low-cost structure based on outsourcing everything except your company’s insight into what your customers really want to buy. If the work is boring, let someone else do it, faster and cheaper than you ever could. If your products are boring, kill them before your competition does.

Ultimately, what’s scarce is that kind of courage–which is exactly what you can bring to the market.

Read the whole thing. And this was written four years ago… If you’re not moving up in incredibly irreplaceable value, you’re moving down in infinitely fungible price.

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Voting for this week’s People’s Choice Award is open

Another not-very-short list of posts. We set out to attract the best, and we’re seeing it and then some.

Vote here.

These are this week’s nominees:

Voting will end Monday at noon, and I’ll announce the winners soon thereafter.

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Flashed cards: “Think of it as evolution in action”

Allen Butler is a volunteer to this discussion, so please be gentle:

Frankly, it needs an overhaul. I’m not real enamored of it any more. I used to think it was better than good…

Don’t blame Allen for this. Blame Adobe’s John Warnock, who, more than anyone else, invented desktop publishing.

I have one word: Simplify. Amend me constructively, if you please.

And: In the nicest possible way: Why not show us you can take it as well as dish it out?

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“Unless bloggers begin covering school board and city council meetings, major and not so major crimes, serious and not so serious accidents and fires, weather, issues of importance to the few and to the many and issues of little interest to themselves—all this on a daily basis—they will not provide the services now covered by the mainstream press”

Damn straight. And it is pure agony to get a horse shod, too.

The headline is quoted from a luddite’s lament in The Age — in Melbourne, Australia. Technology threatens the jobs of the farriers of our age, newspaper reporters, and there is nothing for it but to weep incessantly from — literally — halfway around the globe.

Suck it in, suck it up and move it on down the road. Such horses as there are needing shoes are shod, and — to the exact extent that anyone at all is interested — school board meetings are being overseen and documented. How much education do you have to have in order to fail persistently to understand that broadcasting was a low-tech economic compromise? In the world of narrowcasting, everyone gets exactly what he wants, nothing that he doesn’t, and no one is obliged to pay for school board notes in order to see the horse-racing results.

Reporters have always been demagogues in debate, masters at deploying the logical fallacies they never learned in school. Even now, when they want to scare their vanishing audiences with the bogeymen of the internet, they pick the weakest of straw men to pick on. In the case of the article I’m citing, the designated victim is Wikipedia, which, because it lacks editors, could at any moment deceive you into believing that Wednesday is a vegetable.

Do you want to see the future of professional journalism? My pet example is John Cook of the Seattle Post-Intelligencer. His “Venture Blog” is a beat blog: He covers venture-capital-funded start-ups as his beat and as the exclusive focus of his weblog. His work is also printed in the newspaper, but that’s anticlimactic — hours or even days late. Cook is a blogger who happens to work for a newspaper.

It seem unlikely to me that anyone is going to pay for weblogged coverage of school board meetings, but weblogging is the future of school board reporting. Content producers who want to get paid for their efforts will have to expend those efforts on content people are willing to pay for. Just about a century Read more

What price friendship? “He says he spends more than $100,000 a year on cabanas, food and alcohol for him and his guests”

In a dreadfully serious soft-core porn piece on the mission-blending of swimming pools and ultra-lounges at Las Vegas casino-resort-hotels, the New York Times coughs up this Gilded Age morality play:

Rainmaking aside, how expensive can it get for high-end customers seeking a raucous Sunday afternoon? Randy Lund, a C.P.A. who works as a branch manager for mortgage broker Meridias Capital, has been going to Rehab since Day 1. He says he spends more than $100,000 a year on cabanas, food and alcohol for him and his guests. Yet as much as Rehab is about recreation for Mr. Lund, it is also about business.

“I bring Realtors and clients and they love it at Rehab,” says Mr. Lund, trim, shirtless and wearing board shorts. “I met a guy here who was a friend of a friend, I invited him to hang out with us in my cabana, and I bought him a few drinks. He turned out to be a multimillionaire who owns shopping centers and a jet. Now he’s a mentor to me, and we’re in the process of developing our own shopping center here in Vegas.”

When you’re writing your mortgage check next week, do pause to reflect that your money is going to worthy purposes.

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The New York Times goes on a Countrywide manhunt

The New York Times on the Countrywide mess and how the company got there:

ON its way to becoming the nation’s largest mortgage lender, the Countrywide Financial Corporation encouraged its sales force to court customers over the telephone with a seductive pitch that seldom varied. “I want to be sure you are getting the best loan possible,” the sales representatives would say.

But providing “the best loan possible” to customers wasn’t always the bank’s main goal, say some former employees. Instead, potential borrowers were often led to high-cost and sometimes unfavorable loans that resulted in richer commissions for Countrywide’s smooth-talking sales force, outsize fees to company affiliates providing services on the loans, and a roaring stock price that made Countrywide executives among the highest paid in America.

Countrywide’s entire operation, from its computer system to its incentive pay structure and financing arrangements, is intended to wring maximum profits out of the mortgage lending boom no matter what it costs borrowers, according to interviews with former employees and brokers who worked in different units of the company and internal documents they provided. One document, for instance, shows that until last September the computer system in the company’s subprime unit excluded borrowers’ cash reserves, which had the effect of steering them away from lower-cost loans to those that were more expensive to homeowners and more profitable to Countrywide.

More:

In a mid-March interview on CNBC, Mr. Mozilo said Countrywide was poised to benefit from the spreading crisis in the mortgage lending industry. “This will be great for Countrywide,” he said, “because at the end of the day, all of the irrational competitors will be gone.”

But Countrywide documents show that it, too, was a lax lender. For example, it wasn’t until March 16 that Countrywide eliminated so-called piggyback loans from its product list, loans that permitted borrowers to buy a house without putting down any of their own money. And Countrywide waited until Feb. 23 to stop peddling another risky product, loans that were worth more than 95 percent of a home’s appraised value and required no documentation of a borrower’s income.

As recently as July 27, Countrywide’s product list Read more

Flashed cards: If you want any more salesmanship than this, you’ll have to make an appointment

Michael Wurzer brings us this:

I just had my business cards changed a few weeks ago to highlight the FBS Blog on the back/front. This is a tame rip-off of Hugh MacLeod’s blog cards.

Publicizing the weblog is sweet, but what Michael is showing us is the businessman’s business card — just the facts ma’am. If there is a marketing appeal, it’s in the subtle factors: “Our good taste and organizational ability provide you with tacit assurance that we won’t screw up your work on deadline.” That’s a job every business card has to do before it can do any other.

The question for the house: Can a business card do any other job? We spend a lot of time trying to figure out how to make our cards sell for us, passively. Are we just spinning our wheels? Is Michael’s card carrying all the load a little collateral piece can bear?

Say it in pictures, if you would: Show us your business card.

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Flashed cards: “Hello, my name is Ken Brand”

Ken Brand:

I’m a big fan of Scott Ginsberg the “Name Tag Guy”, I thought the name tag idea would make my card seem casual and approachable…wanted a short little resume so I put it on the back of the card. No sense wasting the space.

I’m looking forward to seeing what others are up too…thanks.

It’s time for you to show us what you’ve got.

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A buyer’s market? You bet, but even more than that, it’s a listing agent’s market

This is me in the Arizona Republic (permanent link):

 
A buyer’s market? You bet, but even more than that, it’s a listing agent’s market

As I write this, there are 55,706 homes listed for sale in the Arizona Regional Multiple Listings Service. Some are anomalous listings, but those would account for far fewer than one percent of the total. Allowing for every possible quibble, there are a lot of homes for sale — double what there should be.

In July, 4,730 ARMLS-listed homes were sold. Funds changed hands, escrow closed, sellers moved out, buyers moved in — sold.

That’s not a very healthy number of buyers. Five years ago, in July of 2002, 6,113 homes were sold. This is before the market went crazy, so it’s a reasonable number for comparison.

So we have about 75% as many buyers as we should have pursuing 200% of the normal quantity of inventory. That’s an 11.78 month supply of homes. Another way of saying the same thing: Every buyer in the market right now could have twelve or more candidate homes to choose from.

Not all locations are the same. Some buyers might have two or fewer homes to work with. For example, historic or architect-built homes are always in short supply. If you want to live in a high-demand area, you may have no homes to choose from. On the other hand, in very low-demand subdivisions, buyers may have 30 or more appropriate houses available to them.

Is this a buyer’s market? Oh, you bet! But even more than that, I see it as a listing agent’s market.

Why? Because for every home listed in the next 30 days, only a very few are going to sell within 30 days of being listed. For every home that comes off the market, at least one will replace it in the MLS. The ones that don’t sell immediately could be out there for a long while.

Which homes will sell? Those that are perfectly marketed in every possible respect: Priced right, prepared right, presented right. During the boom, anyone could sell a house. Now — and for the foreseeable future — only the Read more