There’s always something to howl about.

Category: Real Estate (page 189 of 266)

SparkNotes – Mutiple Offers (the Ghost of Christmas Past)

It’s a strange real estate world we live in. Some markets, such as Manhattan and San Francisco reportedly thrive, while others such as Southern California have been more than mildly affected by declining home prices and slower sales. And then within each region there are micro-markets. In my own San Diego, it is the tale of two cities.

It is the best of times, it is the worst of times. There are two distinct buyer psychologies at play. One segment is looking for a deal; the other is looking for an upgraded, turnkey opportunity. There are similarly two demographics at work. One wants (needs) the lower-end, entry-level product (in San Diego, these prices start with a “4”), while the other is less affected by trivialities like mortgage rates, economic indicators or general market trends (in other words, money is no object). Mediocrity, whether it be price or condition, is just not being rewarded. It’s enough to scare the Dickens out of a seller.

“Ms. Blogging Person, have you actually read A Tale of Two Cities?”, you ask. Heck no. I, for one, detest Dickens. Given the choice of being subjected to one more reprisal of A Christmas Carol and bamboo shoots under my fingernails, I will opt for the root canal every time. That’s what SparkNotes are for.

And, Multiple Offers are alive and well. Having been involved in several during the past month, it has become painfully clear that newer agents who may have missed the wacky knock-down-the-sign-installer-to-be-the-first-offer-in-the-door antics of the late ’90’s and early 2000’s may be unfamiliar with the intricacies of multiple offer situations. It has also become clear to me that many veteran agents just don’t get it. Thus, I generously offer a few tips to the buyer’s agent who may find himself in a competing offer position. If you missed the book, here is the cheat-sheet.

  1. “Multiple” means “more than one”. Fancy yourself the expert negotiator? Well, Mr. Kissinger, good luck with that. You are not the only offer on the table, and your “look at me – I have a Buyer!” position of strength has been compromised. You need Read more

Watermark play: Ten samples for proof

Using PicMark for the Macintosh, I built a watermark that satisfies my objective: To put a proprietary mark on photos that does not destroy the beauty of the image. I also wanted to satisfy Thomas Johnson’s goal, to put a web address on each photo.

The ten examples below show the watermark I built. It’s not perfect — there is one photo where I can’t find the semi-invisible mark. But if we presume any thieves are likely to steal more than one picture, we have an excellent chance of catching them. Moreover, being so obviously marked, it’s seems at least plausible that they won’t steal our photos at all.


Technorati Tags: , ,

Extreme Transparency in Lending

Mortgage brokers have been under assault by the extreme transparency advocates these last few years. Very smart people have embraced technology as the catalyst of change. They proclaim that technology will change how the American public compensates mortgage brokers. I think their advocacy has some merit.

Most consumers just don’t care about extreme transparency in lending.

Oh, sure. The engineers who read Milton Friedman and St. Augustine may actually adopt a moral position about the evil greed that permeates our industry. They might vent about the immoral nature of the “secret profits” earned by originators who do business the “traditional” way. These consumers, a very minor subset of the population, are predestined to mistrust anything that smacks of traditionalism. Last decade, full-service securities brokerage firms advised people that their high commissions were actually more effective to get investors to buy and hold rather than to trade incessantly. Still, the engineers distrusted the establishment while they day-traded their retirement accounts away on high-flying internet IPOs through ScottTrade.

This decade’s real estate boom brought out these “efficiency experts” again. They looked at the transaction costs in lending and proclaimed, “Something is awry!” This breed of consumer, is never, I repeat, NEVER going to trust a an originator no matter how inexpensive the service offering is. A mortgage originator can point to the value a trained advisor brings until she is blue in the face and this crew will run to Lending Tree faster than you can say free pocket protectors. This tiny portion of the population is not going to do business with me or you or your cousin Angela. Ever.

Most consumers just don’t care about extreme transparency in lending.

I sent out an e-newsletter to 300 past clients, highlighting a few articles, all dealing with extreme transparency in lending. These were the responses I received:

1- One nuclear engineer e-mailed me proclaiming that he would be processing his own files in the future and insisted that I waive the $495 processing fee. In exchange for the fee waiver, he would order his Read more

Faking It

Smarmy Fluffy FakeI just wanted everyone to know that I am the “Top Blogger.” I also host the “Fastest Growing Blog” in America. I have the “Highest Reader Satisfaction On The Web,” and I was voted the “Best Wife In The World.” There, I said it.

What’s that you say? How can you disagree with my claims? I put them in print, they must be true! Alas, some of these may not be true, much like blatant imaginative statements made on Real Estate websites and business cards worldwide. Is this the stuff your marketing is made of? As most of you know, I’m not a Realtor, but I am a consumer (okay, a self-acclaimed consumer/shopping pro) who works for a Realtor firm and is hyper-exposed to Real Estate at least 70 hours a week. That said, I give you my Top 5 Offensive (and often false) Claims:

CLAIM #1- Top Realtor in The City/Nation/World
This is a personal favorite- simply Google “Top [insert your city here] Realtor” and the results are endless. How is it possible that hundreds of people are ALSO the “Top Realtor” in your city? This claim is frequently used because it is subjective, but when everyone claims this ranking, it falls on deaf ears! So, what does your claim mean? Are you the top highest producing, the top recruiting broker in the city, or do you claim the top closing ratio? All of us here know that fluff is abundant on websites and canned material still rules the day, but if you have to fake itit ain’t that good.

CLAIM #2- Your Neighborhood Specialist
There are many specialists out there, and several Realtors can specialize in the same subdivision, but don’t close your eyes, point at a map and pick a spot to farm, thus claiming your “specialty.” That would be like ME saying that I am THE Scripps Ranch, CA specialist (yet I’ve never been there and besides, the Bergs have it on lockdown). I got a flyer on the door the other day. This Realtor claimed to be my neighborhood’s specialist and “Top Realtor.” Strange- I have never seen a Read more

The Way of the Rain Dogs: Peeing on your pictures to mark your Zestifarm — and to avoid becoming an unpuppy

This is from mail from Thomas Johnson of ERA Houston, which, among other things, coins the terms “Zestifarm” and “Zestifarming” for the various ways one can pee on the tree in Zillow:

I love the marking your farm analogy. I walk my dog, Sophie, every evening and I have noticed that she marks everything that is of higher than average height: a clump of grass, a twig, a lump of Spanish moss, whatever. I liken that to canine text messaging a quick sniff, squirt and move on. When we get to the mailboxes, it is different. That is much more interesting. There is lots of sniffing and squirting. I guess we could call that pee mail. My takeaway is that there are so many little repetitions that we can use to mark our Zestifarms. And, the price is right.

Less like pee mail, more like Twitter. Even so, I just quoted that part to make the girls squeal. But: Nothing focuses the mind like an apposite metaphor. One theory says that dogs mark their territory so they can find their way home if they get lost. Hence the poor, lost Rain Dogs.

Dog owners know better: Dogs mark to cover the scent left by other dogs. To have your pee peed on is to become an unpuppy:

I spent the night tossing and turning thinking about “marking my farm”. I think that an agent could take over the cyber neighborhood before the entrenched legacy agent/broker even knew what was happening. A while ago, I bought a cheap little program called “watermark it”. It enables you to digitally watermark photos. I bought it to protect my MLS photos, but it was banned by policy. My 4 AM revelation was to watermark my Zestifarm photos with a small web address. It would not hyperlink, but “Kilroy was here”.

This is something that I’ve been thinking about, but I hadn’t done anything about it until I got this mail. As I mentioned before, there is an even better “pee on the tree strategy” than listing homes for sale:

Instead of announcing homes for sale, walk the neighborhoods you farm, taking Read more

Like a Virgin

So I’ve spent the last hour trying to navigate Word Press — I’m going to bet it’s much easier than I’m making it — have written a terribly serious post on the allegorical link between Nordstrom and real estate, and decided that’s a really inelegant way to introduce myself.

Yes, thirteen years with Nordstrom in the late sixties and seventies, the perfect business education. Twenty five years as a manufacturer’s rep, until getting on planes and traveling salesman jokes simply got to be overwhelmingly dull. I got my real estate license nearly three years ago, and immediately wished that I’d done it years before.

Which means most here probably know more about real estate than I do. The reason I came to Bloodhound Blog in the first place was to learn.

What I do know is people. Why they buy, their motivations and reactions. I know that the Arizona Board of Appraisal is thoroughly nuts for thinking it can shut down Zillow, or even trying. I have a pretty good notion Redfin will be out of business in two years. Sixty Minutes is an anachronism.

And I’m certain the real estate business is changing. Much of the status quo is antithetical to anything I learned at Nordstrom: the industry gets much of its incentive from what’s best for the industry, not what’s best for the people we serve. I’ll never understand the first seminar I went to after I was licensed, where the instructor said good agents spend 90% of their time prospecting for new clients. 90%. If I spend that much time selling myself, what, exactly, am I selling?

Phil Knight said: “Nike is a marketing company, but our product is our number one marketing tool.” What I do for buyers and sellers is my product, and my interest is in being as good at that as I can be.

That’s why I’m here; I really, really look forward to it.

Thanks, Greg; I’m honored!

Watch Your Ankles- Here I Come!

Lani Anglin- Ankle BiterGreg mentioned in an email an “overture” and I thought he meant that he wanted to share the link love. It wasn’t in Latin, so I grazed right over it- I completely missed that he was inviting me to be a Bloodhound Blogger! My first response was telling my husband that Greg was making fun of me and using words that I should know (umm, I do have a B.A. in English, but I haven’t practiced in a while, so my fluency is fading…).

Upon realizing the gravity of the situation, I had to return ad fontes (as DuBellay would put it) to the other Bloodhound Bloggers’ first posts. That messed me up even more- I feel obligated to be intellectual (Greg Swann), comical (my hero- Kris Berg) and be able to tell a great story (Teri Lussier). Instead, I will carefully select a dog I most relate to; that seems logical, right? First, I had to wonder if I would relate to my American Eskimo, but I don’t shed quite as much as he does, and I don’t feel the need to constantly walk behind my Person with my nose on their back leg at all times (I mean all the time, never ever never ever stopping, even if my nose is wet). Instead, after further consideration, I’ve decided I’m a French bulldog.

I appointed myself as a French bulldog because I am small, I think I’m funny, I am playful and I make a great companion. My drawbacks are my big ears (not literally) and that I dig a lot. I really do dig- I am constantly absorbing hundreds of blogs, websites, newspapers, business journals and Fox News simultaneously- it’s a problem… I’m working on it. But, I’m potty trained, I don’t usually drink from the toilet, and I learn new tricks every day- I might just be the fresh addition BHB needs!

I am (purposely) not a licensed Real Estate Agent, nor am I a Realtor, but the only thing I’ve ever known is Real Estate. I confidently address issues and news in our Read more

Posts You May Have Missed & Staying Under The Radar

Some developers apparently didn’t get the memo

The end of a nearly decade long march to the stratosphere of real estate prices has brought out the media predictions of all that is dire and painful. Though I said it another way in today’s post on my own blog, here’s what I think of this particular market correction. Compared to the early-mid ’90’s S & L crisis meltdown, this market is like the sudden realization that you’ve left the house wearing two different colored socks. Apparently there are some developers in Boise (Eagle to be exact.) who haven’t got the word. Yesterday, In a post written by Phil Hoover, he talks about an article in the local paper about the plans for — you can’t make this stuff up — 20,000 new homes in Eagle, Idaho. That would literally double Eagle’s current population. Don’t those builders know these projects are doomed to failure? Have they not heard of the doom that is real estate as we know it? Don’t they read the papers?

Buyers with stealthy agendas

Even though it was last week, I fear too many readers missed Kris Berg’s post “You hate me, don’t you?”. It’s the perfect illustration of the old saying, “You can’t make this #%$& up!” There is a new level of chutzpah on display in her story, that makes you wonder what new form of dope is being hawked these days. Kris makes Mother Theresa look like a hack. πŸ™‚

Thinking of one special word

Going into the weekend the guys at Duct Tape Marketing published a very interesting piece wondering what ONE word describes what you do well. I still haven’t come up with just one word. Is that even possible? It must be because they did it for their own company. It opened my eyes as to how people reduce what we do best to a single thought. That could be incredibly cool, or a disaster.

A meeting in Paradise

Seems there’s a meeting in Del Mar, California the first Monday of June. Brian Brady is running the show, and has invited some local celebrities. He’s calling it Read more

If lenders divorce the commissions, they’ll be divorced

Jim Duncan issues a battle cry for divorced commissions:

As a profession, we need to rid ourselves of Cooperative Compensation and the practice of the listing broker paying the Buyer’s Agent.

Cooperation between Brokers need not go away. In fact, without cooperative compensation, the practice of real estate representation will be enhanced, as the perceived collusion between Realtors will be mitigated significantly. What needs to disappear is the inherent conflict of interest that comes from the Listing Broker paying the Buyer’s Agent.

Jim argues for legislative changes, but my thinking is that lenders could effect this change overnight, without new laws.

How?

By refusing to honor the terms of the Listing Agreement.

If mortage underwriters disallow any commission over 3% or 3.5% from the seller, with all of that going to the Listing Broker, while simultaneously allowing a commission of up to 3% or 3.5% from the buyer, with all of that going to the Buyer’s Broker — what will happen? The brokers will immediately rewrite their employment agreements. We are always changing language to get it past the underwriter — and the smart ones among us write the language their way from then on.

The simple fact is, except for all-cash sales, we’re going to do what the lender tells us to do. No loan, no transaction. If lenders decide to divorce the commissions, they’re going to be divorced.

< ?PHP include ("https://www.bloodhoundrealty.com/BloodhoundBlog/DCFile.php"); ?>

Technorati Tags: , , , ,

Shuffling the pack: Two new Bloodhounds on the trail

We’re adding two new contributors today:

Lani Anglin is the Texas-proud provocateuse at the spunky Realtor Wives weblog. By day, she works as a rainmaker for Single Pointe Realty. With two kids, three cats, a dog and her husband, she finds a way to stay busy.

Jeff Kempe knows a thing or two about Nordstrom service, having sold for them and to them for many years. Jeff has been selling real estate in Lake Oswego, Oregon, a suburb of Portland, for the last three years.

Norma Newgent hasn’t had the time to give to BloodhoundBlog lately, so I’ve moved her off of the main rotation for now.

We’re heavy on Realtors, and I think this is a great strength. But we are necessarily at the mercy of the vicissitudes of the real estate market. When the market turns hard, we’re going to need a tire iron to pry extra hours out of the day.

In any case, Lani and Jeff are both very interesting writers, and I know they’ll bring new insights to us. Lani’s in a tough spot, though. Lexically, she lands above Kris Berg on the list of contributors, but my bet is that no one can eclipse Kris in the weblogger’s art.

When will BloodhoundBlog stop growing? When we run out of things to howl about…

Technorati Tags: , ,

SpellCheck 2.0: Bringing the benefits of Web 2.0 back to the desktop

I wrote this when BloodhoundBlog was very young, and I don’t think anyone got the joke at the time. There have been plenty of amazingly stoopid Web 2.0 product launches since then, but that doesn’t mean this is not still humor-for-one.

I was writing today, and I realized that spell checking, for all its added efficiencies, isn’t terribly smarter than it was on the dedicated text-processing systems of the 1980s. It made the jump to desktop machines, of course, a trusty sidekick of word-processing, the first true “killer app” of micro-computing. But both were quickly eclipsed by spreadsheet software, and text management tools have been a red-headed step-child on desktop systems ever since. Everyone needs them, and everyone hates them when they don’t work properly, but no one lays awake at night wondering what new computing paradigms might be expressed in future versions of their favorite word processor.

And spell checking has had it even worse. It’s the sidekick to the step-child, after all. If it had a more tangible form, it might be stuffed into a junk drawer, handy to have around but usually just in the way. Spell checking has missed virtually all of the internet revolution, of course. Many web development tools incorporate spell checking, as do some on-line web sites. But there was no formal presence for spell checking in the Web 1.0 paradigm. No spelling look-up servers. No advertiser-supported spelling portals. No spelling IPOs. In fact, not one single wide-eyed investor pissed away his retirement savings on a Web 1.0 spelling start-up.

Worse yet, it seems almost certain that spell checking will be passed by in the forth-coming Web 2.0 revolution. This would be unfortunate, since spell checking is in fact the perfect Web 2.0 application — er, platform. Note these criteria from Tim O’Reilly’s seminal paper on the characteristics of a Web 2.0 platform:

  • The Long Tail
  • Data is the Next Intel Inside
  • Users Add Value
  • Network Effects by Default
  • Some Rights Reserved
  • The Perpetual Beta
  • Cooperate, Don’t Control
  • Software Above the Level of a Single Device

If we envision a product — er, application — er, platform called SpellCheck 2.0, we can incorporate all that Read more

RE.net waist-loss challenge: Mid-term report cards

We’re about half-way through the RE.net waist-loss challenge, so it seems like a good time to pull out the scales and the tape measures. This was the plan I laid out for myself in March:

My goal: A 34-inch waist by August 1st.

My plan: A half-hour a day on the stationary bike, while reading nothing work-related. Eat half as much, twice as often — or less. Add real bicycling as the weather warms up. Add free-weights and crunches as appropriate.

No crunches at all yet (O, the pain!), but everything else proceeds apace. I got sick a little while ago, and I haven’t yet reintegrated the weights before bedtime. I finally got onto my mountain bike a couple of weeks ago. I hate anything like cold weather, so I won’t ride if the outside temperature isn’t what most people would think of as blistering. Anyway, I found out right away that the recumbent bike is a vigorous way of sitting down. By now I can do 45 very hard minutes on the bike, but I haven’t yet found myself tempted by any of the nearby mountains. Eating less and better has been no problem at all. Food has always bored me, but the weights and the bike lead me to a certain fascination with protein.

Consequences? I’m down 30 pounds from the start of the year, but that doesn’t really matter. I care a lot less about weight than about converting fat to muscle. That much seems to be working well. I’ve burned two inches off my belt, but that vast beach ball above my belt is much deflated. Riding a mountain bike is an excellent workout for every muscle from toes to glutes (plus some upper body stuff), so the biggest muscle groups in my body are getting substantially stronger. Plus which, while free weights are beyond excellent for building fat-burning muscle, working out with weights is blindingly boring, where riding the bike is always interesting.

Even so, there is a degree to which all exercise sucks. There is nothing quite as pleasant as laying down on the sofa and sinking into another fascinating Read more

Where is the epicenter of real estate weblogging?

Arizona, of course.

Want proof? Jay Thompson, The Phoenix Real Estate Guy really is the phoenix real estate guy. I’m getting him in sixth place in Google organic results for that keyword, with nowhere to go but up.

John L. Wake at Arizona Real Estate Notebook takes us through the five stages of grief for months-on-market home-sellers.

Wally Neal of Metro Phoenix Real Estate (watch out, Jay) gives Redfin a nice filleting.

Down in Tucson, Dave Smith at the Real Estate Blog Lab drops a dime on the Clean Archives plug-in, which I immediately installed. Now you can visit our new Archives page to discover just how hyper-loquacious we really are.

Finally, honorary Arizonan Brian Brady is threatening to put together another convocation of Phoenix-area real estate webloggers. Let him know by email if you want to come along.

Technorati Tags: , , , , , ,

New real-estate licensing law fails consumers

This is me from today’s Arizona Republic (permanent link). (Nota bene: What you are seeing here is actually my own original draft text of this column.)

 
New real-estate licensing law fails consumers

My real estate license is up for renewal — just at the wrong time. Under current law, I am obliged to renew my license every two years, but under a new state law that is to take effect on July 1, 2007, I will only need to renew every four years.

The change will be convenient for me, the next time I renew. To qualify for renewal, I have to take eight three-hour continuing education classes, so my education requirement will go from twelve hours to six hours a year.

And the change will make things much easier down at the Arizona Department of Real Estate, where everyone always seems to be harried and frazzled.

But how does the consumer benefit?

The licensing requirement for real estate agents is a bad joke. Would-be licensees are required to take 90 hours of classroom instruction. There are real estate schools that will permit you to fulfill this obligation in ten consecutive days. The course material consists of tips and tricks for taking the state test, and the state test has almost nothing to do with succeeding — or even surviving — as a real estate agent.

How do we know this? Because more than 90% of new licensees do not renew their licenses. They fail within the first two years in business. Successful navigation of the licensing process is useless as an indicator of success as a real estate agent.

The state’s licensing procedure actually serves to deceive consumers. The implication is that a licensed practitioner is competent. Far too often, this is untrue.

What would work better? The free market. If competition for reputation were the only standard for judging agents, new entrants would have to get themselves hired by already-established big-name agents. Through a process akin to apprenticeship, they would learn how to work well and wisely in real estate — or they would get fired with dispatch.

And instead of depending on a useless talisman from the state, Read more