There’s always something to howl about.

Month: April 2008 (page 6 of 9)

A Sign of the Times

Dear Sis,

Thought I would catch you up while you are away at college.

You know how I LOVE FAMILY GATHERINGS, especially the BloodhoundBlog family.  Well it has been an interesting couple of days lately.  That crazy cousin Barry showed up; remember him?  He’s the one that tries to agitate everyone over the dinner table.   This got Uncle Russell going.  You know sis, he has become so successful that we all look to him for approval.  Anyway, he doesn’t talk much but when he does he brings the thunder and – you can probably see it coming – he thundered all over cousin Barry.  Finally, Dad had to give everyone a time out.  We never even got to have dessert.

In the past I have found there is no better way to bring the family back together than by uniting them in a common enemy.  So I suggested we direct our vitriol where it belongs… AT THESE TWO GUYS! 

Think of the efficiency:  Everyone you love to hate – under one roof!

Lenders and Dentists

That’s it from the home front.  I enjoyed the text book you sent me:  The Rise and Fall of Real Estate: A Case Study in the Application of Discriminate Disintermediation.  The funniest text book I have ever read.  Keep up the studies.

See you in the funny papers,

Your loving older brother.

A deeply philosophical discussion of the flame war that will not be happening at BloodhoundBlog

Oh, good grief…

I can credit both sides of the rancorous dispute that is not going to happen.

I agree with Russell Shaw that Barry Cunningham can run roughshod over opponents in debate, and I knew without having to be told that Russ was steaming over this.

I agree with Barry on the factual prognosis for real estate. I watched it happen in the graphic arts, and I’m watching it happen in dozens of other industries.

I was laughing with Brian Brady on the phone last night that I have inadvertently introduced a second standard on ad hominem comments: Zero tolerance for everything else, but a wider latitude on Barry’s threads. I’ve stepped in when things seemed to be trending a little too flamey, but, for the most part I haven’t had huge objections.

Gentlemen, I want for you both — and for everyone reading this — to understand something that, like the oceans of air I am immersed in, is too obvious to me even to notice most of the time:

Weblogging is theater of the mind.

What we do is entertainment. It should be interesting, fact-based, persuasive — all that serious stuff. But we are competing for attention with radio and television, not Oxford University. I certainly want to talk about things that matter to me, and I have huge goals for real estate and for the world at large that I would like to see effected. But none of those things is going to happen overnight — and none of them in response to a blog post.

If Barry Cunningham paints the world with a broad brush and that makes you hot under the collar, the most interesting question is this one: Are you angry because he’s outrageously wrong — or because he might be right? When an argument is absurdly off the mark, we ignore it. Ha, ha. Who cares? It’s when things are too irritatingly right that we get irritated. Your emotional reactions tell you almost nothing about the world outside your mind — and almost everything about the world inside your mind.

But more importantly, all you need to do to defeat an erroneous Read more

Barry Cunningham is Full of Crap

I mean that in a really nice way. I am just trying to help. Just like Barry is just trying to help Realtors by pointing out various things that are wrong with Realtors,Barry Cunningham-Turd I am trying to help Barry. I mean no insult.  None. And should Barry get even a little bit defensive that would be wrong. He shouldn’t get defensive, I am just talking about Barry MOST of the time since he arrived on BloodhoundBlog. Naturally, I think Barry is wrong about everything he believes and that he charges people way too much money for the mindless, stupid and completely unnecessary things he does for them. He isn’t really a professional, the way he acts. All of his customers could all do a much better job than he does and don’t need him at all and they most certainly don’t need to pay him the outrageous fees he charges. No insult intended. Barry’s business won’t even exist in a few short years, he will fail and go broke. I say this to help Barry. We should be able to discuss this idea like adults. Openly looking at and discussing the idea: is Barry Cunningham completely passive-aggressive towards real estate agents or does Barry Cunningham sincerely believe the half-baked gibberish he writes. Again, no insult intended. None, really. I just feel it is vital to bring this up so we can all join in the discussion.

Consider “24: The Unaired 1994 Pilot” and then tell us in detail how the world is going to work 15 years from now

I get a huge kick out of this because I remember what tech.life was like in 1994. Everyone rebelling against Barry Cunningham’s pronouncements has very detailed ideas about future portents — and each one of those ideas is almost certainly hugely wrong.

See more funny videos at CollegeHumor

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Just Like Tom Waits’ Blues

I was wandering through a funky used record shop the other week, checking out the price per square foot in the 1890’s boutique storefront (but really hoping to get lost in my distant past), when I heard the voice for the first time in a decade, maybe longer. It was a voice that has been famously described as sounding “…like it was soaked in a vat of bourbon, left hanging in the smokehouse for a few months and then taken outside and run over with a car.” I stood without motion as I was drawn in by the familiar guttural sonnets dripping through the scratchy piped-in speakers of the tiny alley store with its 14 foot tin ceilings, whose lease, according to my listing sheet, would expire in less than a month. At that moment, I have to admit, I felt more like a nostalgic sap with a $50,000 line of credit than a realtor on a due diligence assignment.

An acrid Chex mix of sad, ironic and romantically laced phases cured in a molasses melody of piano riffs, circus tent trombones, and tubas thickened the air for several minutes at a time before being snuffed out between tracks into an imaginary ashtray of half-smoked Chesterfields.  And then, like the unnamed but ubiquitously published critic wrote so many years ago,  ‘run over by a car.’  More than likely, an Ol’ 55, if you’re still following my drift. 

The young guy behind the antique glass counter wanted to sell me an evenly worn Tom Waits vinyl disk, just like the one I used to own, for “$20 US.”  I told him I didn’t have a turntable anymore, or a tape player of any kind, or even a decent set of speakers worth mentioning although I did have a CD player in both of my rides. He shook his head and gave me a funny look as if to say, “Dude, nobody listens to CDs anymore.”  Or maybe he was just high. I know I probably was at his age. He was talking very loud because I was wearing those ear buds tethered with white wire that everyone walks around with these days and probably just assumed I was simultaneously listening to my iPod while checking out what was left on the picked over record racks; you know us 50-something, multi-tasking, Baby Read more

The Anatomy Of A Realtor-Less Transaction

Will realtors be needed in the near future?

Over the last couple of months we have spoken to hundreds of agents who when asked, most can not easily articulate what they do in a transaction. Yet worse, justifying why they receive 6% commission on the transaction is even harder to define.

More often than not their answers have been based upon mantra-like rhetoric that centers around the ignorance of the consumer. One of my favorites, “I don’t get paid for what I do, I get paid for what I know” is representative of the kind of inanity surrounding an industry whose players for the most part are reluctant to provide great detail into what they do.

In this Web 2.0 world, many who are resistant to a culture of transparency and fear disintermediation believe they are beyond reproach and that the technologically savvy consumer could never do without a Realtor’s involvement in a transaction. The misguided belief that “there will always be a need” for a Realtor is ignorant at best.

While true, there may be quite a great number of consumers who DESIRE to have an agent involved in a transaction, much more for convenience sake then anything else, it is big mistake to think that they are NEEDED in a transaction.

The former implies that an agent’s services are thought of by some to be much like that of a “real estate concierge”,while the latter implies some form of prerequisite dependence. This article is written to dispel the rumor that an agent is needed in a transaction.

So from start to finish I will outline a recently closed transaction.

1. Property Selection: A property was found online through tax records as being owned by a bank. The bank had not as of the time of contact contacted or retained an agent. The bank was contacted and the decision maker at the bank communicated their willingness to receive an offer.

2. Due Diligence: Data was reviewed and it was concluded that this would be a great buy. All of the vital signs were reviewed online and required about 2 hours of time. It only took this long because it was located in another state that Read more

What happens when a hi-tech entrepreneur sells real estate in Silicon Valley? Introducing Steven Leung, our newest contributor

Steve Leung was the second person to win The Odysseus Medal. This was before I started the formal competition, but, at the time, I made a standing offer to Steven to join us if he wanted to do. More than a year later, here he is:

Steven Leung has too many credentials to list: An MIT graduate, he has worked for Microsoft, Oracle and several internet start-ups. He brings that hi-tech experience to the hi-tech Silicon Valley real estate market.

If you read the Silicon Valley Real Estate Blog, you know the kind of thoroughgoing analysis Steven brings to real estate. I’m delighted to have him here.

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What Is a Good Free Gift To Give Them?

A follow up email with a question:

You have mentioned to me a couple of months ago on the phone to give 150 people that I know something that would make me go “thanks, that is a cool gift”, and right before I leave turn around and say “oh by the way I am in real estate if you know of any one who wants to buy or sell property, give me a call” (Something around that format). This I idea that I came up with would be giving the a TEN dollar gift card from TIM HORTONS. ( Big Coffee Province loves this coffee) because almost every person in Ontario goes to Tim Horton’s Coffee shop at one time or another.

Do you think that this gift would work for what you are talking about? How do you feel about the amount being spent on the gift or is there a certain amount you should spend?

Do I think it is a good thing to drop off to a hundred people you hardly know? No, not really. Here’s why, first you would – at $10 each – be paying about $1,500Free Gift Inside and a prepaid coffee card would have a very short shelf life.
The list I am talking about is anyone who would recognize you on sight. Not a list of people who have sent you business in the past. For a short list like that, do I think a prepaid coffee card could be a nice thing to give them? Yes, absolutely.

What you are looking for is something that might wind up on their refrigerator or bulletin board. Something that a person might want to keep – someplace they can see it, so they could easily find and and refer to it. Some kind of list. Restaurants, movie theaters, sports events, anything that you would be happy to get. Surveys are the key to stats (what do they really really want?) so normally I would want to find out the answer to that question first. But the person I am “doing the survey” on, in this case, is you. The reason? I want you Read more

Working with engenu; a painless geek tool even an ‘I’ can love!

I am not a geek!

I like geeks. I get along with geeks, but I ain’t one. Let’s just get that out of the way up front and now you know where I coming from.

I’m a lucky girl; I’ve been playing with engenu. I’ve been on board with the idea of engenu since I first heard about it. It’s very exciting for a lot of reasons, some have been discussed here, but I’m sure there are other uses for engenu that we will discover the more we use it.

You really need to understand that I’m not a geek. On the DISC profile, I’m an ‘I’ with a healthy dose of ‘D’. ‘C’ barely registers. I cannot explain how engenu works so if that is something that is important to you then I shall direct you here. One other thing I want to make clear- Greg didn’t ask me to write about this. I’m writing this because I’m assuming that there is someone else sitting out there reading Bloodhound because you are hungry for something different, something that can differentiate you and the way you do business, and something that gives you control over your marketing. You might be looking at engenu saying to yourself, “easy for you to say Mr. Swann, but what about me?” Me too. All that php and html and whatever else is something I should learn, and should know, and some day I probably will- through osmosis if nothing else- but today I simply want to know what’s in it for me and my clients, and I want it to be easy to use or I’m going to bail.

Well, I’m happy to report that I have been using engenu to help some first time buyers relocating from Florida. They are not looking for suburban starters, they want to get their hands dirty and rehab a historic home. Not too much rehabbing, but they are looking for the charm, the character of older homes and they want to share that love with their neighbors. We talked about the pros and cons of several areas, and they’ve settled on South Park. No, not Read more

“Our role will remain strong, firm, indispensable. All we must do is adapt.” Wanna bet? The dinosaurs of the pre-web world of business will be supplanted, not disintermediated

Richard Riccelli fingered this article on intimations of irrelevance in the advertising industry. Richard and I lived through the demise of professional typography, so I have a different take than some others here about the dreaded word “disintermediation.”

If the triumphant yelp is that some travel agents and some stockbrokers still have jobs, I will point out that some blacksmiths still have jobs, too. Attention must be paid and horses must be shod. That much is utterly beside the point.

Here’s my take on the matter: Don’t think in terms of disintermediation. Use the word “supplantation” instead. The dilbert in the advertising article is insisting that he is not a dinosaur — because he knows he is. He is being supplanted by much smarter ways of doing his job, and he will never, ever catch up — first because he doesn’t want to change, and second because the first-mover advantage is too great.

In the same way, there is no need to start a revolution to get rid of the pestilential NAR. They have no intention of changing, nor any ability to change — but it doesn’t matter. We don’t need to storm the Bastille, we just need to get on with what we’re doing. The NAR will persist in a state of increasing irrelevance, a rotting husk like the neglected Sunday newspaper out on the front porch, but it won’t matter at all in due course.

The same goes for everything. If we are not all the way onboard with the way business will be done, we will be left behind at the station. The work we do will be superficially similar to the work others have done in the past — but those others won’t be doing it any longer.

Will they have been disintermediated? Not if you insist that they haven’t. But they will have been well and truly supplanted.

When will that happen? Ask a blacksmith — if you can find one.

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Does This Describe You?

We’re so often imprisoned by technology which is designed to do just the opposite. I’ve turned down lunch meetings with other pros who make the meeting meaningless because of their irrational need to stay in touch. There’s been a term going around for quite awhile, describing some of the worst of this ‘syndrome’. Crackberry.

Are You Addicted To Your Blackberry? lends credence to what many of us have wondered about — often about ourselves. Are we addicted to technology? Does it adversely affect our relationships with family and friends? No?

Are we in denial?

After reading the post, I double checked my normal business day. Returning an email promptly is cool, but my life isn’t altered if it takes longer than a few minutes, even a few hours. I’ve refused to own a Blackberry, though my future may include an iPhone.

Living our lives under our control — not dictatorial hi-tech tools — should be jealously guarded. Though my refusal to meet professionally with clearly addicted peers has raised a few eyebrows, I literally couldn’t care less.

Nobody’s that damn important. And that includes all of us. Nobody.

HT/The Dirt Lawyer

80,000 Members And Only 300 Have Anything To Sell?

In addition to questioning certain real estate agents as to just what they do that justifies the commission that they charge, we also have wondered aloud if the real estate market is in the state that it is because there are “no buyers”or is the real estate market in the state that it’s in because most real estate agents don’t know how to work in this market.

How many Realtors are properly trained to respond to the challenges that are readily found in today’s real estate climate? How many Realtors simply have thrown in the proverbial towel and are merely hanging out in the barber shop telling war stories of the good old days?

This market requires specialized training and even more…it requires a lot of enthusiastic ambition. If you are content to self-prophecize about there being no buyers, then there will be no buyers. What are you truly doing to generate revenue on a daily basis? If the fish aren’t buying then you have basically one or two problems, and only one of two problems.

First, you may be using the wrong bait, second you are not fishing where the hungry fish are. That’s it. Really simple, now you’re problems are solved.

Active Rain, with it’s 80,000+ members seems to be more the barbershop than the bastion of capitalism that it could be. We assumed, that with such a high contingent of Realtors hanging out in one locale that it would be simple to get in touch with some Realtors who have property to sell.

One would think that by reading some of the posts that most of the agents there actually had listings and that the purpose of those listings was to actually seek buyers for them. Shame on me for assuming.

We made a post on Active Rain declaring in the fashion of Billy Ray Valentine and Louis Winthorpe that we are actually buying.

In addition to that, we have a growing network of buyers across the USA that are aggressively looking to buy. You would have thought that the bell would be sounded on the trading floor and it would have been a Read more

Redfin.com wakes up, smells coffee, staples galoshes to forehead: Now Redfin buyers will be able to see homes in an almost-normal way

The uncontested brilliance of the free market is that it is self-correcting. People like me have been bitching all along that Redfin.com’s approach to buyer representation was misguided if not outright evil. Conceding some huge chunk of the buyer’s agent’s commission to the buyer was certainly consumer-friendly, but pushing the cost of buyer representation off onto the listing agent was vile. “Stick it to the man” rhetoric might play well with Leslie Stahl, but we have no way of knowing how often the listing agent is working for one percentage point of the sales price — or even for nothing.

But: So what. So long as listers were too cowardly to contest Redfin’s claims to having earned the buyer’s agent’s commission even when it had violated the everyday understanding of procuring cause, every erg of outsized bitching was just so much wasted energy. If the Redfin experience was satisfying to its buyers, not much else seemed to matter.

Except…

Of course, the Redfin experience wasn’t satisfying to buyers. As much as they might like the idea of shopping for homes from an on-line catalog, when it came time to actually squeeze the fruit, a surprising number of them wanted to actually squeeze the fruit.

So: Redfin had to provide home tours when its cost structure was built around not providing home tours. Then it had to start charging cash fees for home tours. Then it built an elaborate mechanism whereby buyers could schedule two home tours for free, then pay $250 a pop for additional tours. And today, without fanfare, Redfin.com announces its Redfin Select program, whereby buyers can schedule unlimited home tours in exchange for a reduced commission rebate.

First: All hail The Market, which speaks lucidly even to deaf ears.

But second: Ugh.

Listen to this:

With Select, we take you on tour twice a week, every week, until you find a home.

That “twice a week” sounds a little school-marmish, doesn’t it? “You will walk in single file, boy-girl, boy-girl, in a neat and orderly fashion.” God help the poor relos in town from Thursday to Sunday. Twice a week means twice a week, pal.

Okayfine. Progress is Read more