BloodhoundBlog

There’s always something to howl about.

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We know sheep will follow a Judas goat to their slaughter, as will cattle. Now the NAR is testing the idea on lemmings…

Todd Carpenter becomes one with the Borg and the charming little lemmings elbow each other out of the way to dive off the cliff head first.

One of two things will happen: Todd will discover he’s made a terrible mistake and will quit this job with dispatch — I hope very loudly. Or: Todd will deliver us to our slaughter.

Anyone who expects anything other than evil from the National Association of Realtors has either not been paying attention, or, much worse, embraces that evil.

In any case, this is not something to be celebrated, not even to affect to be “nice” in chorus with the rest of the lemmings.

The NAR may want to infest our world in order to destroy it. More likely, they want to take it over.

What they certainly do not want is to approach the public as we do — openly, authentically, concealing nothing. The entire edifice of residential real estate is founded on secrets and lies, and, as long as it is, the NAR will be nothing but a cesspit of tyrannical motives and vendorslut con games.

And — more is the pity — Todd Carpenter cannot take their money without being their shill and their Judas goat — or worse.

I’m saddened by this, because of all the gutless big-name real estate webloggers, Todd has more guts than most. But nothing good for us will come of this, and the only good that can come of it for Todd is for him to escape with his scruples intact as quickly as he can.

engenu Epiphany #1: Folders become pages

When I saw this a few days ago on BHB, I was not sure I could come up with anything “helpful”.

Like most folks, when I first looked at engenu last year, I just didn’t “get” it.  In fact, I didn’t “get”  it until just yesterday when I decided to take on this little challenge.

Understanding the power of engenu requires one fundamental paradigm shift.  And that shift is this:  Folders become pages.

When you build a standard-issue web site, you think in terms of pages. If you are creating a web site for, say,  a listed property, you most likely have a page for the property description, another page talking about the neighborhood, another page for your bio and contact information, etc.

In engenu, folders become pages.

In engenu, you add a folder for a particular topic, instead of creating a page for that topic. And when you process that folder through engenu, that folder becomes a page.  For example, to create a page for your bio information, you start with an empty folder named “about me.”

If the very first page you created in engenu was a slideshow from a folder full of images, that’s great, and engenu does that extremely well, but if that is all you did, you may have missed the necessary paradigm shift.

To experience the paradigm shift, try this instead:

The prerequisites are a). Have engenu installed and working on one of your sites, and b). Have an FTP program and an basic idea of how to use the FTP program.

Start your FTP program, and in the panel for your local computer create a new folder.  Name the folder “About Me”.  That’s it.  Leave it as an empty folder.

Still in the FTP program, connect to your server/host.

Upload the empty folder to your server/host.

Exit the FTP program and go to yoursite.com/engenu.  Click on the name of the folder (About Me) and engenu’s editor will open.  Paste a short bio into the “Body copy” text box.  Click “Save and Continue”  then click “Preview Saved Changes” Read more

“Appliance” is not a verb!

As a purveyor of Real Estate Search Engines that function best when they have text to work with, and as a guy who holds both a journalism degree and the English language in high regard, I often find myself wincing in pain when I read the descriptions that end up on Property Detail pages.

Lately, I have noticed two new “words” creeping into the bastard child of English that is the Real Estate lexicon: “applianced” and “fireplaced”.

Both of these nouns that have been horribly mutated into past-tense verbs are often accompanied by that harbinger of terrible writing, the adverb, as in “fully applianced” and “newly fireplaced”.

What the Hell does “fully applianced”” mean? If the dishwasher has been stolen out of a REO, does that make it “partly applianced”? If a foreclosure still has the pipes in the walls, is it “fully coppered”?

Not to get all Andy Rooney on you, but at a time when people are questioning both the need for and general quality of Real Estate professionals, you aren’t helping yourselves when your most potent marketing tool — the description of a listing you publish on the Web — sounds like it was written as a late homework assignment in the back seat of the short bus on the way to reform school.

Now I know that many people regard grammar books with the same level of enthusiasm normally reserved for a root canal, but there is one grammar book out there that makes the subject as painless as a nitrous-induced laughing fit. It is called The Elements of Style, also known as “Strunk and White” for the two men responsible for the original version.

William Strunk, who was EB White’s English professor at Cornell, wrote the original “little book” in the 1940’s. It was called the “little book” because the grammar part is just 14 pages, and it is written as a series of easy-to-remember commands, like “Omit Needless Words”.

(To which, if I were writing the Real Estate Description Edition, I would add “Don’t make shit up.”)

EB White was asked to update his old professor’s grammar book, and he added a section Read more

Getting Paid to be Motivated

I don’t know about the rest of you, but I love marketing.  I love figuring out a theme and creating the copy and running a campaign.  What I have a lot more difficulty with is prospecting.  The daily grind of converting people who haven’t met me into people who want to elect me mayor.  I read posts by Jeff Brown and Chris Johnson and I get all fired up like when I was a stock broker: 200 calls a day and all the throat lozengers you can swallow.  Then I’ll read something by Greg Swann or Brian Brady and I’m speeding down the 2.0 path toward Social Media Marketing Mecca.  But at the end of the day (actually the beginning of the day for me), I still need to do the basics: phone calls, emails, letters and so on.  I’ve got HEAP running some of that for me and I use Facebook and I’m usually bleeding somewhere from all my efforts to skin cats!  It’s a whole lot to digest on the salary we’re paid… Oh yeah, we’re not paid a salary.  We’ve got to keep all those balls in the air AND wait for the big pay days when an escrow finally does close.  Come on… admit it: sometimes a little daily motivation would help.

Lately, I’ve been monetizing my efforts.  Nothing ground breaking here; just some good old fashioned methods for spicing up the day.  If you’re looking for a little more excitement, give this a try.  (Warning: involves a little bit of math.  If you don’t DO math, or you’re already sufficiently motivated by the repo guy outside the door… skip this post now and save yourself the headache.)

One for the Money
Know your dollar figures.  There are two dollar figures I care about: What is my average Gross Commission Income (GCI) per transaction? and What monthly  income do I expect? (This can be found in the business plan you create and update each year… right?)  I live in San Diego and work with lots of investors, so my expected GCI is $7500 per transaction.  I live in San Diego Read more

Number1Expert – Again? R U Serious?

In May of last year, Eric Bramlett shined the light on an apparent link building scheme that Trulia and Number1Expert had **apparently** **allegedly** been doing, having 3 links to Trulia via a little map widget installed on thousands of unsuspecting REALTORS’ sites created by N1E… Here’s the post that started the fun.

I got the honor of creating the graphic for that post. (read: enjoyed it and would do it again) Despite our efforts to educate REALTORS, many / most of the links remained. Most REALTORS were too busy with their own lives to realize that N1E was using them to help the competition after charging the REALTOR to build their web presence.

Fast forward to this morning. Now it’s my buddy Jon Karlen’s (insert hat tip) turn with the flashlight. He sends me an email, noting that a Florida REALTOR’s site now has a Homes.com map widget instead of Trulia. I do a little digging using the same technique that Eric Bramlett used… and VIOLA!, it appears to me that they have done this to many of the same Number1Expertsites…again. Yes it (Homes.com) is a sister company of N1E. (Dominion…appropriate parent company name, methinks) Yes, they only have 1 link. The rest is the same,no?. Am I missing something here? If you are a N1E customer, you are **likely** **apparently** feeding your competitors…yet again.

(Inlookers: Yes, this is the same Trulia who insisted that they made no changes after dropping in the search engines…and they magically reappeared) TO BE CLEAR: I am NOT saying that this is cause and effect, but the timing? Interesting coincidence. My target here is Number1Expert, but no matter. I could have sworn that Trulia widgets were on those sites up until recently…(I will check).

Note to Number1Expert customers:
Yet again, link love from your site is apparently being used to feed your competitors. The first time “could” have been an accident….now? Ummm…OK…maybe it is an accident too.Your call. I am just here to point out where the links are going…not to draw conclusions as to WHY.

Owning your own web presence also means defending your self against Read more

You get it, right? I mean people are looking for experts. Well for a few dollars more…

Surely this landed in your inbox this morning as well.  Maybe there was something just like it.   But I’m seeing a bright future for the site that aims to “revamp the way we define words in United States.”

Experts in United States offers a “lifetime purchase” with “no hidden fees.” So get in while you still can.

Their mission is hidden in plain sight:

Invitation to People and Businesses in United States

Subject: ExpertsInUnitedStates.com Launch

Good Morning, this is an invitation to share with you an interesting, fun, and modern new site, where you can promote your areas of Expertise in United States.

We believe that we are all experts in something, and now we want to give you the opportunity to purchase the word that defines your expertise.

What we want to do is revamp the way we define words in United States.

So how does Experts in United States work?

Well, ExpertsInUnitedStates lists thousand different words and for the price of one dollar per letter you can associate that specific word with your website or blog.

ExpertsInUnitedStates is interested in different interpretations of words by different individuals, and so the website was created in part to explore and play with the definitions of words.

So to give you an idea, if you are a “Gas Company”, you could be interested in purchasing the word – Diesel – 6 letters – total cost $6.

If you are a Hotel in Chicago, you could be interested in purchasing the word – Hotel – 5 letters – total cost $5.

Once a word has been sold, the word is not available any more, and it is linked forever to your site.

All the purchases are lifetime. No hidden fees.

Confused? Well, the easiest way to understand this unique marketing concept is to visit the site and give it a go… We believe that this fun and practical way to promote your business not only generates extra traffic to your website, but it can also recession-proof your business by promoting it as an expert in your field.

Still confused??  Well, being of altruistic nature, I’ve left the term RealEstate and other related terms up for grabs.  So Read more

The three little pigs and the housing rescue plan, a modern fable

Once upon a time there were three little pigs, and, although they were brothers and looked a lot a like, they could not have been more different.

The first little pig was hard-working and thrifty. He spent very little of his income, saving and investing as much money as he could. He lived with his mother well into adulthood, helping her with her expenses. He finally bought a home of his own when he could afford to pay for it all in cash. As you might expect, the thrifty little pig’s home wasn’t flashy, but it was all his, free and clear.

The second little pig didn’t save very much of his income, but he earned a lot of money as a rising executive, and he had an uncanny luck in the housing market. He bought a condominium on his 18th birthday, then traded up to his first single-family home before he was 21. By the time he was 30, the lucky little pig owned a very stately executive home — and he had been able to make a whopping 50% down-payment.

The third little pig wasn’t very good at working hard, and he had never kept a job long enough to get a raise. He wasn’t at all good at saving money, but he could borrow and spend it better than any little pig anywhere. Like the lucky little pig, he moved away from home early, but he just kept moving — from apartments to friends’ couches to rental homes and then to one girlfriend’s house after another.

If you are a liberal, you may be thinking of the third brother as the unfortunate little pig. If you are a conservative, you will want to call him the lazy little pig — or worse. To keep the peace, let’s just call him the puerile little pig — the little brother who never quite grew up.

The original version of this story was about construction quality as a metaphor for planning ahead, anticipating disasters so they don’t take you by surprise. But the world of real estate has changed a lot since then. The most important Read more

Sorry Europe. Our President Might Just “Cowboy Up”

Bank of America is getting slaughtered by short sellers.  The stock has plummeted to under 10% of its March, 2008 value.  Of course, a few things happened on the way to the slaughterhouse:

  • The bought Countrywide, America’s largest mortgage originator.
  • They bought Merrill Lynch, America’s largest retail securities firm.

Ken Lewis took on a lot of crap on the road to ubiquity.  2009 promises to be more bad news for the financial supermarket as  Countrywide option ARMs and  subprime loans, originated in 2007 by Merrill Lynch unit First Franklin, become wallpaper.

Comrades Obama and Geithner will surely nationalize the Company, to better reflect its name, right?

“Not so fast” says Jason Schwartz of Seeking Alpha.  Just because Obama admitted to sharing his toys in Kindergarten, that doesn’t necessarily make him a died-in-the-wool Marxist.  Schwartz chalks the whole thing up to wishful thinking by our European cousins:

The market is running wild on some hyped up article written in the Financial Times that claims Obama is considering nationalizing the banks. If you actually read the article you’ll notice the anti-American sentiment at the very beginning when they say that ‘nationalization has long been regarded in the U.S. as a folly of Europeans…’ Ok, I get it, Europe has been right all along. Whatever. Obama’s true feelings on nationalization came out in his ABC interview after Geither’s banking speech when he laughed out loud and said, “Sweden had like five banks. We’ve got thousands of banks…managing and overseeing anything of that scale…wouldn’t make sense. And we also have different traditions in this country.”

Source documents suggest that Schwartz might be as credible as our resident “tin foil hat” theorist:

Long regarded in the US as a folly of Europeans, nationalisation is gaining rapid acceptance among Washington opinion-formers – and not just with Alan Greenspan, former Federal Reserve chairman. Perhaps stranger still, many of those talking about nationalising banks are Republicans.

Lindsey Graham, the Republican senator for South Carolina, says that many of his colleagues, including John McCain, the defeated presidential candidate, agree with his view that nationalisation of some banks should be “on the table”.

“Nationalisation” sounds a whole lot more “civilized” than Read more

Quietly going about our business

We go about our business, most of us, very quietly, with an attempt at dignity. One foot in front of the other, moving forward, striving, reaching, yearning to be the best we can be. We want to provide for our families, do right and do well for our clients. We want to put our heads down on our pillows at night, satisfied with the day’s work, and wake up the following morning excited to do it all again.

We don’t, most of us, want to be rock stars in the blogiverse. We want, most of us, to be appreciated for what we can offer, allowed to give freely without grief, and left to go quietly about our business.

I don’t agree with everything written on real estate blogs, and I don’t much like some of it, but the people who read these national blogs, the people I meet at Unchained, and the real estate professionals who email me to share their own triumphs- these people are inspiring. They are just like me, quietly going about our business, picking up information like sponges, moving forward, learning, striving, laughing, loving- just people, just real estate agents (without big hair).

I’m disturbed by the idea of a NAR Social Media Director, when I think about it. But the thing is, I don’t think about it. I don’t care. I don’t wish the new SMD any ill will, I don’t wish them anything at all because it really doesn’t matter to me. By the way, I’m going to call this position The SMeD, just because it makes me giggle.

So The SMeD will have a job to do, but none of it matters to me because I have my job to do, and as Greg points out, “All we have to do is keep doing what we’ve been doing — and keep getting better at it — and the Boojum under the bed will be gone forever.”

I’ve always believed this, and it’s always proved true. Anything that we have given power to, in our own minds, can easily be dethroned, defrocked, destroyed, by doing exactly what we do so Read more

LeadStreet Beeflaboration…

In my post yesterday I mentioned

“how badly the super well intentioned but grossly unusable “Lead Street” back-end has been ignored over the past few years…”

RE/MAX hasn’t responded to the post  but a few guys from Eneighborhoods took the time to ask me for some elaboration on my beefs with LeadStreet. It was really cool of them to reach out, and I was going to email them back privately, but  figured it’d be nice to post a response here since some other RE/MAX folks might like to include items I’m missing from the list below. (Plus, I think this may help continue the intention Greg’s recent CRM posts.)

A Starter LeadStreet Wish List:

  • Gimme Firefox! Come on guys, really? Internet Exploder only?
  • The Activity Plan and Drip Email Campaign features are actually pretty solid functionally, but if they’re hard for me to access and figure out, you’ll likely never get most agents to adopt. And it seems that creating campaigns and activity series still need to be controlled from the broker level?  Why not give agents the power to customize these features so they can stop paying vendors like Top Producer and Rainmaker for their services?  Plus it’d be great if Drip Email and Activity Plans could all be created under one template like in Heap.
  • Where’s the pop/imap email? Yep I said it. GTD Gimme one container for everything!  I wanna be able to check my pop/imap gmail from directly within an email client provided by my IDXCRM suite.  And when I open my email, I want to be able to turn the sender into a contact and/or log the interaction in the sender’s contact record. (Oprius and a host of others (even TP) do this well if you’d like inspiration..)
  • Need Web Forms:  A lot of us are nichy bloggers who like to generate targeted lead capture articles and pages on the fly. Why not allow us create customizable web forms that feed our LeadStreet database. And while you’re at it, please make sure that when the database is fed, we can set the forms to trigger activity plan or drip email Read more

The Butcher, The Banker, The Candlestickmaker

Maybe it’s just me, but I can’t help but to think that it’s deja vu all over again.  Is it really 1980 again?   Congress appears to have stolen a page from the Conservative’s play book – but with a twist.

It seems trickle-down economics applies as much to government spending as do tax cuts to the rich, yet with the latest infusion of hundreds of billions of dollars poured into the most powerful corporations – America’s largest banks and insurance companies, we have yet to see much of a trickle – less a drop.

TARP did in fact keep the economy dry.

Perhaps the irony of it all – to me at least –  is that the so-called “Socialists” also see virtue in starting at the top – fork over billions to the most powerful to get the engine running again – the proof is not quite in the pudding pie, Georgie.

From my perspective, the deluge is starting at the bottom.  My email has been flooded with comments from my condo association regarding the complications my neighbors are facing in the sale of their condo.  Economic circumstances are hitting very close to home – my neighbors, one of whom is a fellow Realtor – directly below me in my building – is in dire need of selling their home.  Our association has a first right of refusal clause which deems FHA financing impossible.  My neighbor has been soliciting the board and fellow owners that an amendment in our bylaws is required to make the sale of their home possible to more buyers.

I was amazed at some of the comments from fellow neighbors concerned about the “quality” of potential buyers who only qualify for 3.5% down – I could only chuckle thinking that some existing owners were able to buy with 0% down 3 years ago.  Where’s there equity now?

One neighbor argued that we want to prevent a short sale – moreover a foreclosure – from impacting the values of existing homeowners.  I’m pretty sure he didn’t read The Chicago Tribune on Sunday – there was an article about the substantial increase of foreclosures Read more

The participatory internet is a singularity, not a trend

Referring back to the Boojum under the bed, this is me in email to a Realtor Association executive:

Not to be flip, but I don’t want any group of any sort to do anything at all with social media. The first totally disintermediated business in the history of business is communication. Social media will not work for groups because there are no groups — only individuals. If you approach Web 2.0 as a new way of doing the same old things, you will miss out on everything that is amazing and wonderful and liberating about our world.

This is not a trend. This is a singularity. The old models no longer apply.

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Podcast: Wrapping your mind around dynamic web pages

This is the third and final installment from my conversation Saturday night with Scott Cowan.

In the podcast linked here, Scott and I talk about using PHP to create dynamic web pages.

Why would you want to do this? Mainly you wouldn’t. But working with PHP and a data set, you can manage you ignorance in such a way that you make some pretty smart web pages.

For reference, you might work with the BloodhoundBlog posts headed “Speaking in tongues.”

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Taking little teeny steps toward single-property web sites on little teeny mobile web browsers on little teeny mobile phones

Little Teeny Eyes by Tom Digby

Oh we got a new computer but it’s quite a disappointment
‘Cause it always gave this same insane advice:
“OH YOU NEED LITTLE TEENY EYES FOR READING LITTLE TEENY PRINT
LIKE YOU NEED LITTLE TEENY HANDS FOR MILKING MICE.”

So we re-read the instruction book that came with the computer
But it kept on printing crazy stuff that reads
Like: “YOU NEED LITTLE TEENY EYES FOR READING LITTLE TEENY PRINT
LIKE YOU NEED LITTLE TEENY SHOES FOR CENTIPEDES.”

So we got an expert genius and he rewrote all the programs
But we always got results that looked like these:
“OH YOU NEED LITTLE TEENY EYES FOR READING LITTLE TEENY PRINT
LIKE YOU NEED LITTLE TEENY LICENSE PLATES FOR BEES.”

Then we tested each resistor, every diode and transistor,
But our electronic brain just raves and rants:
“OH YOU NEED LITTLE TEENY EYES FOR READING LITTLE TEENY PRINT
LIKE YOU NEED LITTLE BRANDING IRONS FOR BRANDING ANTS.”

Now we’re looking for a buyer for a crazy mad computer
That will only give out crazy mad advice
Like: “YOU NEED LITTLE TEENY EYES FOR READING LITTLE TEENY PRINT
LIKE YOU NEED LITTLE TEENY HANDS FOR MILKING MICE.”

So I got spammed yesterday for yet another piece of vendorslut crap. TextMyMLS.com will send a SMS text message containing details about your listing to a mobile phone-using prospect who requests information from you. The text message can also include photos if the prospect’s phone supports them.

What do the text messages look like. Look up and you will see a demo screen, as seen on my iPhone. That’s 100% to scale, y’all, and, no, you’re not getting old. These message might look good on other devices, but on the iPhone they’re useless.

There’s more, of course. TextMyMLS.com is a stealth lead-capture system. When the prospect “texts” for more information, the TextMyMLS system pages the Realtor with the prospects phone number — which is transmitted without the prospect’s knowledge or consent. In addition to the text about the home, possibly unreadable, the prospect also gets spammed with information about the Realtor. And then, of course, the poor punter is stuck having to fend off sales calls for the next 90 days — Read more

Tweet Us Better Mr. Liniger! — When In The World Is RE/MAX International?

Woe is me. I’m feeling rejected, ignored, and well, sorta “LOST.” Where and “When” the heck In the World  is RE/MAX International?….

Denver?

1977?

Here’s the thing. I’ve controlled “Twitter.Com/remax” for over a year now and I still haven’t received one email from somebody at International asking me to forfeit the identity. I expected they’d shut me down due to a corporate policy that stipulates I’m not allowed to use the RE/MAX name online.

I remember that when I grabbed the handle on a lark I was thinking, “well with the popularity of this Twitter thing (whatever it is) I’m sure mother RE/MAX will be in touch soon to snag or perhaps even buy it away by grandfathering me in as a 100 percenter or something”.  Wishful thinking. Nothing happened and I forgot I even owned the identity.

So when I recently noticed I’d been picking up “followers” out of the blue, I decided to lob a few tweets as an experiment of sorts to see what the reaction might be.  I posted mostly recruiting and company website plugs for the RE/MAX I’m currently at, and picked up 70 or so more followers over the span of a few weeks.  But still, no response from the Big Balloon.

The only thanks I got for my effort was my new broker calling a few weeks ago to ask why I had porn on the site.  I guess I’d accidentally followed or reciprocated on a follow request from a Philly area escort service, and a colleague of ours pointed it out to him. I apologized and zapped the pretty lady off of the profile, and that was that.  (At least I think…)

Anyway, I don’t know why, but this Twitter.com/remax thing has really been on my mind a lot lately for some reason. Isn’t Twitter a big enough deal that someone at RE/MAX, maybe even one of my recent RE/MAX colleague followers would have dimed me out to the appropriate department in Denver?  I mean, I think I sorta deserve something for my efforts. Maybe at least rebuke from International for using the corporate name in vain?

You see, I  want Read more