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While The National Real Estate Market Is Soft – Google Pay-Per-Click Real Estate Advertising Still Going Strong

Is Your Online Marketing Costing You Too Much?

As one of those with an online presence, I am always interested in how others attract “eyeballs”. Back in the early days of Google, I proudly staked my claim on some choice keywords in their pay-per-click program – which brought me a great deal of traffic at a relatively low cost.

But that was then – and this is now.

The pay-per-click rates for the major cities are now – in some cases – astronomical.

Currently, the rate for Atlanta Real Estate is between $0.80 – $3.17… which is what is was a few years back when I quit advertising there. Three bucks a click is too rich for my blood. Average daily clicks on that search term is between 38 and 48… not that much, really.

For Houston Real Estate, the rates are between $0.86 – $3.76… with between 89 and 113 daily clicks for that term. A little more expensive – but there is more activity.

For New York Real Estate, the rates are between $0.65 and $2.18… with between 32 and 41 daily clicks. I thought that was odd, so when I researched New York City Real Estate, I see that rates are $0.69 – $2.44… and only 7 to 11 clicks daily on that search term. Unbelievable.

Manhattan Real Estate, on the other hand, has rates of $0.67 – $2.32… with daily clicks of between 10 and 13. You would think that in the Manhattan market, there would be more online competition for that Google space… but the truth is in the numbers – the searches just aren’t there.

For Los Angeles Real Estate, we find rates of $0.96 – $4.85… with daily clicks between 105 and 133.

For San Francisco Real Estate, the rates are $0.93 – $.43… with daily clicks between 43 and 55.

For Chicago Real Estate, the rates are $1.03 – $5.97… with daily clicks betwteen 122 and 154.

For Las Vegas Real Estate, the rates are $1.07 – $9.92… with daily clicks between 76 and 97. Getting kinda pricey, eh?

For Phoenix Real Estate, the rates are $0.77 – $3.01… with daily clicks between 29 to Read more

The Odysseus Medal: “Lions in the wild seem about ten times more alive”

The Odysseus Medal this week goes to another truly amazing essay from outside our little RE.net cloister. I knew when I saw this on Saturday that it had won. Teri Lussier convinced me on Sunday that I have a leadership opportunity with the ten dozen people following me on Twitter — so I led them to this article. What is it? You weren’t meant to have a boss by Paul Graham. Ostensibly he’s writing about programmers, but that’s a superficial characteristic. What he’s writing about is the nature of human beings. What he’s writing about it you:

A few days ago I was sitting in a cafe in Palo Alto and a group of programmers came in on some kind of scavenger hunt. It was obviously one of those corporate “team-building” exercises.

They looked familiar. I spend nearly all my time working with programmers in their twenties and early thirties. But something seemed wrong about these. There was something missing.

And yet the company they worked for is considered a good one, and from what I overheard of their conversation, they seemed smart enough. In fact, they seemed to be from one of the more prestigious groups within the company.

So why did it seem there was something odd about them?

I have a uniquely warped perspective, because nearly all the programmers I know are startup founders. We’ve now funded 80 startups with a total of about 200 founders, nearly all of them programmers. I spend a lot of time with them, and not much with other programmers. So my mental image of a young programmer is a startup founder.

The guys on the scavenger hunt looked like the programmers I was used to, but they were employees instead of founders. And it was startling how different they seemed.

So what, you may say. So I happen to know a subset of programmers who are especially ambitious. Of course less ambitious people will seem different. But the difference between the programmers I saw in the cafe and the ones I was used to wasn’t just a difference of degree. Something seemed wrong.

I think it’s not so much that Read more

In the Metropolitan Phoenix real estate market, our long, slow slide in home prices is finally encountering demand

This is my column for this week from the Arizona Republic (permanent link):

 
In the Metropolitan Phoenix real estate market, our long, slow slide in home prices is finally encountering demand

If you’ve been looking for the bottom of the Phoenix real estate market, it might well be upon us.

The world beyond our control — Washington and Wall Street — is so volatile right now that it’s hard for anyone to make plans.

The Federal Reserve Bank is determined to keep markets liquid, so its own interest rates are heading back toward record lows. The investment banks that brokered the mortgage-backed securities that made sub-prime loans possible are in turmoil. Meanwhile, Congress is desperate to do something — which will almost certainly make things worse.

The interesting thing about all that chaos is that it seems to be isolated to the real estate market. The larger economy is growing so fast that the twitterpated monetary policies of the Fed seem not to have had much of an impact.

That’s a good thing, and let’s hope things stay that way.

Meanwhile, in the world we have some control over — the local real estate market in Metropolitan Phoenix — our long, slow slide in prices is finally encountering demand.

Because so many people wanted to buy houses in Phoenix, our builders gleefully over-built the Valley. This caused the glut of inventory we have been trying to absorb over the past nine quarters.

Many of the resale homes that have languished on the market are by now short sales or have been taken back by the bank. Lenders don’t want to own houses, so they’re cutting prices until the homes get sold.

At the same time, our reliable inflow of population, along with investors and second-home buyers, is there to absorb these newly-affordable homes. The snow belt just got belted with its worst winter in memory, which will bring even more newcomers to Phoenix.

It could be we’ll be back to normal inventory levels fairly soon. The bad news? If your home is for sale, the price it will sell for right now is probably quite a bit lower than you think it Read more

JP Morgan Ups Bid For Bear Stearns

Have we reached the bottom of the credit crisis? Not likely but we are definitely going through, what Barry Johnson calls, price discovery.

From The New York Times via Yahoo News:

JPMorgan Chase & Co (JPM.N) is in talks to increase its offer for Bear Stearns CosBear Stearns, (BSC.N) to $10 per share in an effort to pacify angry shareholders of Bear Stearns, the New York Times reported in its online edition.

“The Fed, which must approve any new deal, was balking at the new offer price on Sunday night after several days of frantic, secret negotiations,” the newspaper reported, citing people involved in the negotiations.

I said, earlier this week, that this deal may very well QUANTIFY the bottom:

Here’s the part we’re all forgetting. 30% of the Bear Stearns stock is owned by the employees and Joe Lewis own another 10%. Both these “stakeholders” are a tad more than pissed at the weekend looting that happened when the power went out at Bear. Thursday, the stated book value was some $80. The value of their headquarters’ building is eight bucks a share. Manhattan real estate was supposed to be holding up pretty well in this real estate decline. I “get” lowball offers but 20 cents on the dollar for the building and firm that comes with it?

I reported that this was an asset play for JP Morgan, last night; they certainly assume some risk with Bear’s mortgage-laden portfolio. I thought the offer was scary, not derisory when I saw it. A pit formed, in my stomach, when I thought that valuations were THAT low. If Bear Stearns, a respected securities form could be devalued THAT much by mortgages, what would happen to the economy?

Hunker down, folks! Hunker down for a heavyweight fight between Joe Lewis and Jamie Dimon. The currency trader versus the bean counter. The cowboy versus the storekeeper. If we’re fighting about WHERE the bottom is , today, the bottom might be just around the corner.

In my annual market report, I said:

Today, we can feel the bottom amidst the Read more

The Short List goes to the dogs: Voting for the People’s Choice Award is open

By the time I had time to deal with The Odysseus Medal last week, it was pretty late in the week. The week had been pretty light on nominations, and we were heading into Easter, so I made a command decision to combine these two weeks into one award.

Then today, when I went to look at The Long List, I found a whole lot of Bloodhounds in there. There were a total of 70 unique posts from 17 of our current contributors. Just short of 40% of all of the nominated posts were written by Bloodhounds.

You can say what you want about this weblog. It seems to be some sort of badge of dishonor to make snarky remarks about BloodhoundBlog or its contributors. About this I have one thought only — predictably a marketing issue: If your clients observe you talking trash about us behind our backs, might they not reasonably conclude that you are also spewing bile about them behind their backs? Everything you do establishes your character in the eyes of your clients — now more than ever before. That’s a Black Pearl — and the more you want to reject it, the more valuable it is.

In any case, I don’t give a rat’s ass what anyone says, but I care a great deal about what people can demonstrate. The quality of work our contributors do, here and at their home blogs, is a potent demonstration of its own — a demonstration of the quality of minds who work here, and, I think, of the quality of thought we inspire in each other.

In consequence, this week’s People’s Choice is given over to BloodhoundBlog contributors, to one post from each of them who made this week’s Long List.

We end with with a total of 17 People’s Choice nominees. You can vote for the People’s Choice Award here. You can use the voting interface to see each nominated post, so comparison is easy.

Voting runs through to 12 Noon MST Monday. I’ll announce the winners of this week’s awards soon thereafter.

Here is this week’s short-list of Odysseus Medal nominees:

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SplendorQuest: Jesus Christ Superstar

[I wrote this at Easter in 2003, just short of five years ago. –GSS]

Tomorrow is Easter, and all good Catholics will go to Mass. In our parish, every Mass will be packed, and there will be overflow Masses in the school cafeteria. But Catholic or not, Easter calls our attention to Jesus Christ Superstar, one of the best of the rock operas, and certainly the best of the filmed rock operas.

Director Norman Jewison delivers what is very self-consciously a film, with elaborate use of long lenses, slow-motion and stop-action photography. The central character is Judas Iscariot, played by Carl Anderson, with the Nazarene cast in the role of a loud foil, always the reactor, never the actor. This cannot be pleasing to doctrinaire Christians, but it is very effective in the film. In the same way, the turmoil of Annas and Caiphus, of Pontius Pilatus, and of Mary Magdalene and Simon Peter add drama.

But the moments of highest drama are reserved for the Nazarene. First, on Palm Sunday, the massed disciples sing, “Hey, J.C., J.C., would you die for me?” Jewison freezes for just a second on actor Ted Neely’s horrified expression. Later, on Maundy Thursday, the prayer of the Nazarene from Gethsemane is excruciating, no pun intended, all but unbearable.

But the star of this movie is always the music. There are places where the lyrics clunk, a curse of rock opera, but the rock is hard and convincing, and the voices, particularly Anderson and Neely, are fantastic.

Inter alia, apparently Jewison had some kind of anti-Vietnam message in mind when he made the film, but for the life of me I can’t see it now.

For an alternate take on the same material, you might pick up Jesus Christ Superstar–A Resurrection. This is a studio-recorded double-CD crafted by a cadre of Georgia musicians who love the rock opera and wanted to make a rock recording from it. Indigo Girls Amy Ray and Emily Saliers sing the parts of the Nazarene and Mary Magdalene, respectively. The voices come and go, but the instrumentation is inspired.

In the Passion, Saint John bends over backwards to Read more

Would You Hire Yourself?

There is an ongoing argument as to the value of a real estate agent in today’s real estate market. It can’t be settled with rhetoric and mantras. In order for there to be an effective resolve, the Realtor industry must reach out to the American consumer and seek to validate the need for their existence in a transaction.

This should not be a hard feat. However most agents, for some unknown reason, find it to be beneath them to quantify their “value” much less dollarize it. When posed with the notion that they may be required to actually prove their worth, many ignorantly say that doctors and lawyers and professional athletes don’t have to justify their fees so why should they. Oh really?

Is that the answer you want the Consumer to walk away with? If you are not willing to justify yourself to the Consumer, how about justifying your commission and worth to yourself?

Would you hire yourself? Be honest. You know what you have done…lately. Don’t tell me, the Consumer or yourself that you USED to be great. At one point Carl Lewis was the fastest man in the world. At one time Bear Stearns was a respected fixture on Wall Street. At one time you may have been a high performing agent.

Banks only allow appraisals going back 6 months, some are only allowing data that goes back just 3 months. In doing a realistic appraisal of yourself, it’s not accurate to say what you have done. The Consumer wants to know what you have done LATELY.

So let’s assess ourselves accurately, shall we?. In order to do so we’ll need to collect actual qualified data. Not just a self-adulating pat on the back. So let’s ask ourselves some questions and come up with a dossier as to why we would even entertain hiring ourselves.

1. Experience:
a. How long have you been a real Estate Agent?
b. When were you licensed and has your license been continually active?
c. Please explain any interruptions in service since the time you were first licensed
d. What, if any, continuing education or niche specific training have you taken and completed Read more

An Open Letter to Agent X

Every once in a while I get a phone call from Real Estate Agent X in the Louisville / Southern Indiana area. They have bumped into something I have written somewhere or seen our site somewhere and want to “pick my brain”. They offer to buy me lunch in the hopes of picking up a nugget or two or and idea or three. Funny part is, I DO want to have lunch with them! I love getting to know folks and I have to eat anyway. But instead of lunch being a verbal exploratory surgery of what I do online, I’d much rather simply get to know THEM! I’d rather become FRIENDS with them.

One such agent called me last week and I am meeting him for lunch on Monday. He became familiar with my writing on Real Estate Webmasters and wants to chat. GREAT! I am excited to meet you, Agent X. I look forward to it.

But since you won’t be the first and you won’t be the last and I will be giving you the EXACT same advice I give everyone, let’s save our conversational time for IMPORTANT things (like the University of Louisville basketball team’s run in the NCAA tournament, for example-grin). (Or on Kentucky or Indiana’s collective demises…GRIN). I am going to send you to BHB to read this open letter and you will find ALL of my secrets right here. Interested? read on!

Secret #1: Read this blog and EVERYTHING in it. Invest a couple of nights in deep contemplation on the subject of real estate. I don’t agree with 100% of everything here. I’m not a “homer”. But it ALL stimulates my thoughts and helps me learn. You will find more in the last week of posts here in terms of GREAT advice than in lifetimes of listening to the usual speakers and typical rantings. SIGN UP FOR UNCHAINED. NOW. DON’T go reading past this. Click the link NOW. Want to truly succeed? That is honestly the best advice I can give you. Want to see how influential and effective this place is? One of the Read more

Every Day a Birthday

Wrapping up the end to another interesting week.  Kind of a slow Friday what with Easter, spring break and so on.  I am not sure what your experience has been, but I find that not many agents want to talk training (or mortgages for that matter) while licking salt off of a margarita glass on a sunny Friday afternoon.  As I mentioned though, I do find most weeks interesting and this one did not disappoint.  I celebrated my birthday yesterday.  I am not much on birthday celebrations per se,  I figure you celebrate on the fives and leave the rest alone.  I doubt if anyone out here even knew about it.  But this year I found myself doing a lot more contemplating and a lot less writing as the odometer turned over.  One area of interest was rebirth.  This year my birthday (the first day of spring) falls particularly close to Easter.  Both the first day of spring and Easter are hardcore proponents of rebirth.

Staying fresh is a difficult concept in real estate.  Essentially, a good agent is someone who endlessly repeats the same tasks around an ever changing core – yet does so as if it were the first time each and every time.  In this way good agents are quite similar to good stage actors.  It may be the 100th time they have given their listing presentation, but the best know that their current audience is hearing it for the first time.  Embracing change and supporting a willingness to recreate yourself is a formidable weapon if you earn your living in the arena competitive – which real estate most certainly is.

Over the past few days we have been privy to posts on super real estate companies, being entertaining, virtual remodeling and, believe it or not, talking signs!  Lots of good ideas, but only really useful to those among us that are willing to rearrange ourselves; root around inside and make changes.  Sometimes a new idea will require letting go of a long held belief.  In the 2.0 world these ideas fly by us at breakneck speed and the blessing is this: when you miss one it is OK because another one is coming.  We do not have to assimilate every innovation that lights us Read more

2008 Swanepoel Trends Report

This is a summary of Trend #1 from the 2008 Swanepoel Trends Report.  I have included a link below to the summary of the other 9 top trends below.  I recommend purchasing the book and getting the full boatload of information Swanepoel provides.  I left out a lot…  To purchase the report for yourself, go to www.retrends.com.

 Trend #1 Two Worlds; One IndustryThe Evolution of Online Communities & Networks 

The first phase of the Internet was surfing or browsing where you just aimlessly wondered until you stumbled onto something of interest.  Then, powerful search engines like Google and Yahoo let us sort through the Internet with ease.  Now, we are at a third stage where we use the Internet for sharing both personal and business information.  We share on blogs and social networks where users interact with the help of technology.

Social networking is not a new concept – the term was coined in 1954.  It first hit the web in 1995 with classmates.com and other sites.  Later, MySpace and Facebook came along and social networks soared.  As of September 2007, 1 in 20 visits to the Internet went to one of the top 20 social networks.  Americans spend about 12% of their Internet time on social networking sites.  Investors are betting that number will grow dramatically as the value of social sites soars.  Microsoft paid $240 million last year for about a 2% stake in Facebook.

The report lists 5 examples of on-line communities that are worth looking at:

  1. www.linkedin.com – a business oriented social networking site
  2. www.ning.com – allows users to build their own custom social networks.
  3. www.squidoo.com – this is a network of experts who are sharing their knowledge
  4. www.digg.com – users add stories and if other users like the content, they “digg” the story or rate it.
  5. www.secondlife.com – this is a virtual world in which you can live and even do business.

Blogs are great places to share and gain knowledge.  The report list several blogs, but I would suggest the following as must reads for REALTORS® in Charlottesville:

  1. www.varbuzz.com – the official Blog of the State Association of REALTORS®
  2. www.inman.com/blog – great news content
  3. www.RealTown.comRead more

Listing real estate the Bloodhound way: Virtual remodeling

I wrote about Obeo’s virtual remodeling feature when first I discovered it (they call it Style Designer). As far as I’m concerned, this one feature is a total category killer among virtual tours. Panoramas? Check. Ken Burns zooming tricks? Check. Cheesy music loops ripped-off from CHiPs and Charlie’s Angels? Check. But to give the buyer the ability to re-envision the home — that’s worth talking about.

I’ll talk about the full tour when we’re done with it, but here’s a before-and-after example of virtual remodeling:

Before:

Cathy and Mark Deermer, our factotum-like handyman, worked hard to make this kitchen pop. My contribution: The white walls. They had been a custard yellow, and I thought they were making the room too warm and dark. Now this kitchen looks like candy — the elaborate girly kind of candy.

After:

I agree with Cathy and Mark that kitchens should be girly, but, even so, I really like masculine kitchens. This is how I redesigned that kitchen in Obeo’s Style Designer.

How long did it take? Less than two minutes, although I could see people spending hours remodeling our homes. I want for people to spend hours remodeling our homes.

Note the reflections along the left-most face of the cabinets. Compare the surfaces underneath the microwave oven. I feel like we should be paying royalties to Pixar for results like this.

I invest a lot of invective beefing about vendors, but I am delighted to be able to rejoice when a vendor gives us a feature we have wanted for years — in a slick, fool-proof interface at a reasonable price. I promise to be astounded if Obeo does everything this well, but they are doing this perfectly.

This is the kind of technology that sell houses. And to that I can add but one carefully-considered sentiment: Hot damn!

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Listing real estate the Bloodhound way: Photography

I read somewhere the other day, I forget where, about a web site for a listing that had 47 pictures. The author of the post clearly thought that was a lot of photos.

Cathy organized her first batch of photos for the web site I will be building today. We will be adding other photos later, but this is by far the biggest batch.

How many? Not a huge number for Cathleen — only 221, about 28 megabyte’s worth. The finished web site probably won’t have many more than 300 photos — not counting the virtual tour and the video we have planned.

Is that overkill? We don’t think so. Everybody knows how to turn off the TV, but if you want to know everything about the home, we want to show you everything about the home.

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Hubcaps on breadcrumbs? How BloodhoundRealty.com builds single-property web sites — and why they sell homes

Vance Shutes left a comment to my post about how we use web sites and web pages about particular houses as “breadcrumbs” to lead potential clients back to BloodhoundRealty.com. My response to him is long enough that I’m turning it into a post of its own.

Vance:

I’m intrigued by this concept. Will you be expanding on it during Unchained?

At BloodhoundBlog Unchained I will show you two different ways to leave a breadcrumb at every home you might ever want to sell. Each of those ways will result in a different kind of market penetration, but each should make you very easy to find and very hard to miss in your target markets.

Put into practice, these two ideas are worth thousands or tens of thousands of dollars in gross commission income just by themselves. I don’t normally keep secrets, but I wanted a big blow-out for Unchained. We have been quietly testing one of the two ideas and the results are coming in quite a bit better than I had predicted.

Are you setting up a separate page for each listing at BloodhoundRealty.com, or are you setting up a separate domain for each address?

For homes we are previewing for clients or photographing for other reasons, we host the pages on on Phoenix real estate web site, on our main file server. I don’t even know how many we have out there. Hundreds, certainly, possibly over a thousand. Someday I want to create a database of links so we can find them without having to hunt too hard.

For listings, we do a single-property web site on a separate domain. These are pretty elaborate, usually running to 60-100 megabytes of content before we’re done: Dozens of photos, an interactive floorplan of the house, a live Google map of the neighborhood, PDFs of the listing and the flyer, along with any historic photos or documents we have of the house, etc. If there is any question we can answer about the house on the web site, we do it.

Then we promote the home’s URL with everything else that we do: The custom yard sign, the business-card-sized open Read more