{"id":11860,"date":"2010-05-07T10:18:52","date_gmt":"2010-05-07T17:18:52","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=11860"},"modified":"2010-05-07T10:18:52","modified_gmt":"2010-05-07T17:18:52","slug":"the-kumbaya-school-of-real-estate-brokerage-values-service-over-results","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/11860\/the-kumbaya-school-of-real-estate-brokerage-values-service-over-results\/","title":{"rendered":"The Kumbaya School of Real Estate Brokerage Values Service Over Results"},"content":{"rendered":"

For all you real estate boys and girls out there, if you haven’t had the pleasure of going to an Apple Store to buy something, or have a problem solved, I heartily recommend a field trip. Find the biggest most trafficked Apple Store in your area and go there just to watch, listen, and learn. And learn you will. I’ve had what Dad taught me about the difference between service and results reenforced every time I walk through their doors.<\/p>\n

These pages have, pretty much from Day 1, screamed about delivering service, a concept with which nobody, including this company owner would credibly disagree. But results are what BloodhoundBlog is all about. Some, however, have screwed up the order of importance of the two. (Has there ever been a better place for a that said<\/em>?) <\/p>\n

That said, and this is what I’ve been sayin’ since Dad’s fiercely burning eyes so congruently highlighted the dripping tone of sarcasm when he spit out the words to me — it’s about producing results, genius.<\/em> I’ll take a gruff, mildly rude manner and give back a thank you if it comes at me hand in hand with timely, stellar results.<\/strong> Yeah, I know, you’re muttering ‘duh’ under your breath. You’d think that would be universal knowledge, right? We all know that’s ultra malodorous crap. <\/p>\n

What many refuse to allow unfettered into their consciousness, is that world class service is as effective as a gelding trying to generate the next Secretariat when it’s not complimenting equally world class results. Think about it. “Yeah, Bob said your service was the best in town. You hardly ever produce results, but your service is without rival.” When was the last time you heard that?<\/p>\n

Think of any service company or store selling product — would you use them again if the results were fabulous, but the service not so much? On the other hand, would you return if the results were uniformly disappointing, but the service on the way to the predictably inferior results was orgasmic? I know I’m risking the tag of heretic, but I’m gonna say it anyway.<\/p>\n

Those who Read more<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

For all you real estate boys and girls out there, if you haven’t had the pleasure of going to an Apple Store to buy something, or have a problem solved, I heartily recommend a field trip. Find the biggest most trafficked Apple Store in your area and go there just to watch, listen, and learn. […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,10],"tags":[472],"class_list":{"0":"post-11860","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-real-estate","7":"category-realty-reality","8":"tag-professional-results","10":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":3346,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3346\/the-iphone-3g-goes-live-tomorrow-with-over-500-dedicated-apps-already-available-at-the-iphone-store\/","url_meta":{"origin":11860,"position":0},"title":"The iPhone 3G goes live tomorrow — with over 500 dedicated apps already available at the iPhone store","author":"Greg Swann","date":"July 10, 2008","format":false,"excerpt":"Apple. John Cook with a nice Jott for the iPhone video. Most popular apps so far. TechCrunch's picks. LifeHacker's picks. Continuous fanboy fanaticism at The Unofficial Apple Weblog. Here is a sweet built-for-the-iPhone iPhone User's Guide. I know Cathy wants to buy tomorrow -- the 16GB white monsters with Jawbones.\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1610,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1610\/with-the-iphone-is-apples-steve-jobs-placing-a-collect-call-to-the-entire-wireless-communications-industry\/","url_meta":{"origin":11860,"position":1},"title":"With the iPhone is Apple’s Steve Jobs placing a collect call to the entire wireless communications industry?","author":"Greg Swann","date":"July 2, 2007","format":false,"excerpt":"I haven't laid my own hands on an iPhone yet, and we're off to Lost Wages for our anniversary, so unless I infest an Apple Store in Clark County, my own gratification will have to wait still longer. I'm assuming, if you were interested, you had your fill of iPhone\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2479,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2479\/steve-jobs-and-the-fine-art-of-managing-expectations\/","url_meta":{"origin":11860,"position":2},"title":"Steve Jobs and the fine art of managing expectations","author":"Greg Swann","date":"January 8, 2008","format":false,"excerpt":"If the biggest trade show of your corporate calendar debuts one week from today, when, precisely, would you introduce an insanely great new desktop tower and an insanely great new workgroup server? The video is funny, funnier still because Bill Gates laid an egg at CES, but think what Apple\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1629,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1629\/the-iphone-is-excellent-but-its-missing-features-give-laptop-computers-a-reprieve-for-now\/","url_meta":{"origin":11860,"position":3},"title":"The iPhone is excellent, but its missing features give laptop computers a reprieve — for now","author":"Greg Swann","date":"July 4, 2007","format":false,"excerpt":"That's an enlarged image from BloodhoundBlog on the iPhone. Cathy and I spent about an hour yesterday at the Apple Store at the Fashion Show Mall toying with demo units. We're rarely early-adopters, so we have no exigent plans to switch, but the phone is a lot of fun to\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":346,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/346\/how-i-feed-my-hungry-mind-my-opml-file\/","url_meta":{"origin":11860,"position":4},"title":"How I feed my hungry mind: My OPML file . . .","author":"Greg Swann","date":"September 18, 2006","format":false,"excerpt":"The other day I highlighted some real estate weblogs that I read every day, and, while that article is true, it's not the whole truth. The Republic gives me all of 350 words in which to map whatever universe I see behind my eyes, so I end up focusing on\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2230,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2230\/call-it-by-its-right-name-its-friday-afternoon-real-estate-gossip\/","url_meta":{"origin":11860,"position":5},"title":"Call it by its right name: It’s Friday-afternoon real estate gossip","author":"Greg Swann","date":"November 16, 2007","format":false,"excerpt":"Glenn Kelman wonders a little too self-revealing about the hype motivating serial entrepreneurs. Guy Kawasaki jumps to exactly the wrong conclusion, asserting that VC funds are wasted if a start-up's founders have conquered their acne. And Marlow Harris wonders if the whole thing is simply Kelman campaigning for his next\u2026","rel":"","context":"In "Disintermediation"","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/11860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=11860"}],"version-history":[{"count":6,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/11860\/revisions"}],"predecessor-version":[{"id":11946,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/11860\/revisions\/11946"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=11860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=11860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=11860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}