{"id":12805,"date":"2010-07-26T22:28:28","date_gmt":"2010-07-27T05:28:28","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=12805"},"modified":"2010-07-26T22:30:05","modified_gmt":"2010-07-27T05:30:05","slug":"an-apology-to-redfin-com-ceo-glenn-kelman-i-bought-my-house-on-freephoenixmlssearch-com","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/12805\/an-apology-to-redfin-com-ceo-glenn-kelman-i-bought-my-house-on-freephoenixmlssearch-com\/","title":{"rendered":"An apology to Redfin.com CEO Glenn Kelman: “I bought my house on FreePhoenixMLSSearch.com!”"},"content":{"rendered":"

I owe Glenn Kelman an apology. When Redfin.com<\/a> was young — which is to say four long years ago — I swore that Glenn’s assertion that people would buy homes like books on Amazon.com was simply absurd. I have moved people into rental properties sight unseen, and quite a few of my investors let me pick out rental home investments for them. But I could not foresee a day when people would commit huge sums of money to purchase a residence they had seen only on the internet.<\/p>\n

Today I am obliged to eat my words — and I’m damn glad I don’t wear a hat!<\/p>\n

I had email this afternoon from a vistor to our Phoenix MLS search site, FreePhoenixMLSSearch.com<\/a>. Writing to me from Florida, he had found a property on our site that he wanted to purchase. To his credit, the home is very aggressively priced to its competition, as well as being listed for several thousand dollars less than the lowest recent comparable sale. In other words, very far from being wrong about this offer, he is right on the money. Plus which, he’s an investor, so he’s not going to have to explain to his spouse that he bought her a mail-order homestead.<\/p>\n

But still…<\/p>\n

But: Still: Thanks to DocuSign<\/a>, we had everything done 53 minutes later. I had Phoenix handyman Mark Deermer<\/a> meet me at the property so we could take a look at it — this after the contracts were already executed — but there was no key in the lockbox so we weren’t able to go inside. But we have ten days from acceptance to look for red flags, so there’s no risk in the work we’ve done so far.<\/p>\n

But still…<\/p>\n

Took me by surprise, but it’s been utterly painless till now. We may end up killing the deal yet, but, if not, we’ll close in 30 days or fewer.<\/p>\n

So: Glenn Kelman: My hat — the one I don’t wear and won’t have to eat — is off to you. It’s a whole new world of real estate.<\/p>\n","protected":false},"excerpt":{"rendered":"

I owe Glenn Kelman an apology. When Redfin.com was young — which is to say four long years ago — I swore that Glenn’s assertion that people would buy homes like books on Amazon.com was simply absurd. I have moved people into rental properties sight unseen, and quite a few of my investors let me […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[212,6,5],"tags":[],"class_list":{"0":"post-12805","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-flourishing","7":"category-marketing","8":"category-real-estate","10":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":1069,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1069\/redfincoms-glenn-kelman-issues-a-non-apology-apology-this-is-what-it-sounds-like-when-pigs-fly\/","url_meta":{"origin":12805,"position":0},"title":"Redfin.com’s Glenn Kelman issues a non-apology apology: This is what it sounds like when pigs fly . . .","author":"Greg Swann","date":"February 23, 2007","format":false,"excerpt":"Oh, good grief... If Redfin.com wants to make peace with the real estate industry, all it has to do is hold up its end. If it wants to be a cowbird bottom-feeding parasite -- defaulting on its responsibilities and disbursing that default as \"savings\" -- it has to live with\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6907,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/6907\/video-clips-of-redfincom-ceo-glenn-kelman-from-the-bloodhoundblog-unchained-preview-event-in-seattle\/","url_meta":{"origin":12805,"position":1},"title":"Video clips of Redfin.com CEO Glenn Kelman from the BloodhoundBlog Unchained preview event in Seattle","author":"Greg Swann","date":"February 15, 2009","format":false,"excerpt":"Marlow Harris of 360Digest.com took these clips of Redfin's Glenn Kelman as he spoke with us Thursday afternoon at Zillow.com headquarters in Seattle: Technorati Tags: BloodhoundBlog Unchained, disintermediation, real estate, real estate marketing, Redfin.com","rel":"","context":"In "Disintermediation"","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3154,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3154\/what-happens-when-a-lion-of-the-industry-sticks-his-head-in-the-lions-own-mouth-glenn-kelman-joins-bloodhoundblog-as-a-contributor\/","url_meta":{"origin":12805,"position":2},"title":"What happens when a lion of the industry sticks his head in the lion’s own mouth? Glenn Kelman joins BloodhoundBlog as a contributor","author":"Greg Swann","date":"May 21, 2008","format":false,"excerpt":"This is one of those completely obvious ideas that only takes about a year to bubble up to the surface: We write about the real estate industry. We are not very shy about advocating change in the real estate industry. Redfin.com CEO Glenn Kelman is one of the key exponents\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":290,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/290\/dissecting-glenn-kelman-of-redfincom\/","url_meta":{"origin":12805,"position":3},"title":"Dissecting Glenn Kelman of Redfin.com . . .","author":"Greg Swann","date":"September 5, 2006","format":false,"excerpt":"From comments at Rain City Guide. I didn't address this weblog entry from Redfin.com CEO and broker Glenn Kelman because I wasn't sure how to strike a balance. But today, Dustin Luther offered this:For those that haven't seen Glenn's comments on his blog, I highly recommend heading over to this\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1473,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1473\/could-anything-be-sleazier-than-redfin-ceo-glenn-kelman-how-about-the-tennessee-association-of-realtors\/","url_meta":{"origin":12805,"position":4},"title":"Could anything be sleazier than Redfin CEO Glenn Kelman? How about the Tennessee Association of Realtors?","author":"Greg Swann","date":"May 25, 2007","format":false,"excerpt":"The Tennessee State Legislature is trying to outlaw real estate commission rebates -- guess at whose behest? Little Pink Houses has the dirt. Jonathan Dalton has the dudgeon. Technorati Tags: disintermediation, real estate, real estate marketing, Redfin.com","rel":"","context":"In "Disintermediation"","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11122,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/11122\/redfin-coms-glenn-kelman-comes-to-scottsdale-to-beard-the-mls-lion\/","url_meta":{"origin":12805,"position":5},"title":"Redfin.com’s Glenn Kelman comes to Scottsdale to beard the MLS lion.","author":"Greg Swann","date":"February 1, 2010","format":false,"excerpt":"Redfin.com CEO Glenn Kelman is in Scottsdale today and tomorrow for the MLSCOVE Conference, a gathering of MLS executives from all over the country. Glenn made time for Cathleen and me this morning, buying us breakfast and regaling us with stories of the not-always-smooth path Redfin is traveling. 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