{"id":1533,"date":"2007-06-13T00:31:38","date_gmt":"2007-06-13T07:31:38","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=1533"},"modified":"2007-06-13T00:36:41","modified_gmt":"2007-06-13T07:36:41","slug":"another-happy-customer-for-robson","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1533\/another-happy-customer-for-robson\/","title":{"rendered":"Another Happy Customer For Robson?"},"content":{"rendered":"

I happened to stumble into finding out about the website, robsonunfair.com<\/a> by receiving an email. The people who put up the site are more than a little unhappy with their attempts to resolve their grievances with their homebuilder. The link from their site I found most interesting was this one.<\/a> I had no idea that information was even available. It lists the total number of complaints (1998-2001) for all of the big to small homebuilders and the number of complaints they get – and then shows how many complaints compared to how many houses they build. Del Webb\/Coventry<\/a>, for example got only one complaint filed for every 189 houses they build. If I am understanding this correctly, Jackson Properties<\/a> had a remarkable ratio of one complaint filed for every sixteen homes they built.<\/p>\n

I am always amazed when a large (seemingly reputable) company allows their reputation to become tarnished like this. It is doubtful it is possible to build a lot \"Kathy_Robson\"of houses and never have a problem. And there are some people you can’t make happy – no matter what you do.<\/p>\n

Many years ago there was a car dealer in Phoenix (the dealership name still exists) named Lou Grubb. About 15 years ago Mr. Grubb retired and sold the dealership. A few years after he sold it, I read in the paper (bottom of the front page) about a woman who bought a used car at the dealership and when she took it somewhere for service about 5 months after she bought it the mechanic informed her that the odometer had been rolled back and that her car did not have the mileage she thought it did – but an extra 30,000 miles or so. She takes the car back to the dealership wanting a refund. The idiots who then ran the place explain to her they can not give her her money back – she has been driving the car for those five months. Further, they had purchased the car from a wholesaler and she can rest assured that it wasn’t them<\/u> who tampered with the odometer. They offer her Read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I happened to stumble into finding out about the website, robsonunfair.com by receiving an email. The people who put up the site are more than a little unhappy with their attempts to resolve their grievances with their homebuilder. The link from their site I found most interesting was this one. I had no idea that […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6,10],"tags":[],"class_list":{"0":"post-1533","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-marketing","7":"category-realty-reality","9":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":651,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/651\/the-headline-buried-in-the-news-real-estate-agents-are-as-safe-as-houses\/","url_meta":{"origin":1533,"position":0},"title":"The headline buried in the “news”: Real estate agents are as safe as houses!","author":"Greg Swann","date":"November 18, 2006","format":false,"excerpt":"It's Saturday, and you know what that means. If the Arizona Republic doesn't piss all over the real estate business, someone might accidentally go out and buy a house. Here's the scoop:Complaints against real estate agents are on the rise, with consumers accusing them of everything from selling property without\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2717,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2717\/mortgage-complaint-welcome-to-the-world-of-consumer-policing-at-zillow-mortgage\/","url_meta":{"origin":1533,"position":1},"title":"Mortgage Complaint? Welcome to The World Of Consumer-Policing at Zillow Mortgage","author":"Brian Brady","date":"March 7, 2008","format":false,"excerpt":"How can Zillow Mortgage become the online edition of the Better Business Bureau for mortgage lending? It just did. The future of consumer complaints is in transparency; breaking down the walls of the \"smoke filled rooms\" where industry insiders shear sheep and protect their own. This mortgage crisis has seen\u2026","rel":"","context":"In "Lending"","block_context":{"text":"Lending","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/lending\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":227,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/227\/what-is-not-broken-in-real-life-real-estate\/","url_meta":{"origin":1533,"position":2},"title":"What is NOT broken in real-life real estate?","author":"Greg Swann","date":"August 20, 2006","format":false,"excerpt":"Continuing from a comment from Ardell:You live in a world where everyone pretty much HAS to be a Realtor to sell residential real estate, as I did for most of my career.That may be true right now, I don't know for sure. I know there are non-NAR members who have\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":592,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/592\/defending-zillowcom\/","url_meta":{"origin":1533,"position":3},"title":"Defending Zillow.com . . .","author":"Greg Swann","date":"November 2, 2006","format":false,"excerpt":"Picture yourself living in Boston, Massachusetts, where the climate is six months of drizzle and mud followed by six months of deep snow and permafrost. Let's say it comes to your mind to bid a final farewell to all things wintery and shuffle off to the endless, boundless, soul-enriching sunny\u2026","rel":"","context":"In "Disintermediation"","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1982,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1982\/you-can-view-or-download-mirrored-copies-of-activerains-complaint-and-move-incs-response-at-bloodhoundblog\/","url_meta":{"origin":1533,"position":4},"title":"You can view or download mirrored copies of ActiveRain’s complaint and Move, Inc.’s response at BloodhoundBlog","author":"Greg Swann","date":"September 29, 2007","format":false,"excerpt":"The PDF files of ActiveRain's complaint against Move, Inc., and Move's response, both attested to be linked from ActiveRain, are no longer there. (See comment below from Jonathan Washburn; the disappearance was apparently inadvertent.) I am fairly reliably paranoid about crap like this, so I took copies of the two\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":271,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/271\/zindicated-is-this-zillowed-seller-proof-of-the-need-for-even-greater-zillification\/","url_meta":{"origin":1533,"position":5},"title":"Zindicated! Is this Zillowed seller proof of the need for even greater Zillification?","author":"Greg Swann","date":"August 31, 2006","format":false,"excerpt":"Frankly, no. Christine at NY Houses 4 Sale cites a Realty Times article about a seller who immediately pulled his home off the market after a prospective buyer confronted him with a Zestimate $500,000 below his assessed value. His conclusion is that Zillow.com has made his home unmarketable. My first\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/1533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=1533"}],"version-history":[{"count":0,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/1533\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=1533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=1533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=1533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}