{"id":2510,"date":"2008-01-17T22:37:59","date_gmt":"2008-01-18T05:37:59","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=2510"},"modified":"2008-01-17T22:37:59","modified_gmt":"2008-01-18T05:37:59","slug":"five-times-more-effective-than-e-mail","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2510\/five-times-more-effective-than-e-mail\/","title":{"rendered":"Five Times More Effective Than E-mail ?"},"content":{"rendered":"

I explained how important it is to “bridge the digital divide<\/a>“:<\/p>\n

The phone call separates the wheat from the chaff, the signal from the noise, the serious from the frivolous. When attacked, on my home weblog<\/a>, I offered a three-way call, to explain my math. The drive-by commenter scurried away, too important to deal with the likes of me. His attitude was that he wanted to win a blog comment war, not educate nor be educated. <\/em><\/p><\/blockquote>\n

Tim Sanders, a likeable expert, offers more credibility to my theory<\/a>:<\/p>\n

As I mentioned before in a previous post, research indicates that tone of voice is five times more effective at conveying your intentions than words on paper (or in an email). When you pick up the phone, you increase your effectiveness at resolving customer service issues. <\/em><\/p><\/blockquote>\n

The alternative is hiding behind email and hoping for the best.<\/em><\/p><\/blockquote>\n

Pick up the damned phone!\u00a0 Enough said.<\/p>\n","protected":false},"excerpt":{"rendered":"

I explained how important it is to “bridge the digital divide“: The phone call separates the wheat from the chaff, the signal from the noise, the serious from the frivolous. When attacked, on my home weblog, I offered a three-way call, to explain my math. The drive-by commenter scurried away, too important to deal with […]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":{"0":"post-2510","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-marketing","8":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":16551,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/16551\/want-to-increase-business-answer-your-phone\/","url_meta":{"origin":2510,"position":0},"title":"Want to increase business? Answer your phone","author":"Brian Brady","date":"October 6, 2017","format":false,"excerpt":"Do you want to sell your listing faster and for more money?\u00a0 Answer your phone Do you want to work with more buyers?\u00a0 Answer your phone Lenders, do you want more loan business from agents?\u00a0 Answer your phone I know this sounds simplistic but more sales are made on the\u2026","rel":"","context":"In "Lending"","block_context":{"text":"Lending","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/lending\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8084,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/8084\/test-post-unchained-phone-photoblogging-setup\/","url_meta":{"origin":2510,"position":1},"title":"Test Post – Unchained Phone Photoblogging Setup","author":"Odysseus","date":"April 27, 2009","format":false,"excerpt":"This image was sent directly from my phone and should post automatically to BloodhoundBlog via flickr and a secret posting email address. If you're attending Unchained and would like the opportunity to post drunken pics of your fellow attendees directly to BHB, let me know. I'll be happy to share\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1888,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1888\/what-would-you-do-with-a-totally-free-mobile-phone\/","url_meta":{"origin":2510,"position":2},"title":"What would you do with a totally free mobile phone?","author":"Greg Swann","date":"September 4, 2007","format":false,"excerpt":"We haven't talked about the gPhone rumors, the possibly-apocryphal mobile phone alleged to be forthcoming from Google. I read about vaporware all the time, but I tend not to remark on it. Today is different. Consider these conjectures from Seth:My non-inside prediction of what the third-generation phone they ship will\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":15603,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/15603\/q-your-smartphone-has-just-been-stolen-what-should-happen-next-a-your-phone-should-get-the-cops-on-the-horn-and-lead-them-to-the-thief\/","url_meta":{"origin":2510,"position":3},"title":"Q: Your smartphone has just been stolen. What should happen next? A: Your phone should get the cops on the horn and lead them to the thief.","author":"Greg Swann","date":"February 1, 2012","format":false,"excerpt":"Here's the truth of your life: Your so-called smartphone is pretty damned dumb. For one thing, it's always interrupting your work with phone calls, wiping out whatever screen you happen to be working on. It does this because Steve Jobs, genius though he was, never quite wrapped his head around\u2026","rel":"","context":"In "Disintermediation"","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9610,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/9610\/does-your-smart-phone-hold-within-it-the-future-of-real-estate-marketing\/","url_meta":{"origin":2510,"position":4},"title":"Does your smart-phone hold within it the future of real estate marketing?","author":"Greg Swann","date":"September 1, 2009","format":false,"excerpt":"This from my Arizona Republic real estate column (permanent link): Do you have a smart-phone like the iPhone, Blackberry or Palm Pre? How much time do you spend on it? Is it possible that your smart-phone is your primary interface for accessing the internet? If you're not there already, can\u2026","rel":"","context":"In "Flourishing"","block_context":{"text":"Flourishing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/flourishing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10355,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/10355\/motorola-droid-first-impressions\/","url_meta":{"origin":2510,"position":5},"title":"Motorola Droid: First Impressions","author":"Damon Chetson","date":"November 19, 2009","format":false,"excerpt":"As I mentioned here earlier this week, I've been thinking about switching to a different network.\u00a0 Love the iPhone, but am completely unimpressed with AT&T's network.\u00a0 So I went into a Verizon store to look at the Droid over the weekend, and then bought one after work at BestBuy on\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/technology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/2510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=2510"}],"version-history":[{"count":0,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/2510\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=2510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=2510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=2510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}