{"id":2582,"date":"2008-02-08T23:33:03","date_gmt":"2008-02-09T06:33:03","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=2582"},"modified":"2008-02-08T23:33:03","modified_gmt":"2008-02-09T06:33:03","slug":"clients-are-people-too","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2582\/clients-are-people-too\/","title":{"rendered":"Clients are people, too."},"content":{"rendered":"

Indulge a father to make a point:<\/p>\n

My youngest daughter is spending the next six weeks at a tiny hospital in northern Malawi, not far from the Zambian border. She’s there in one of her last rotations as a fourth year med student: The University of Washington recognizes that one of the biggest pitfalls for students is coming into a program with a passion for people and graduating with somewhat less passion for the cardiovascular system. The entire curriculum is centered on remembering the humanity of the patients, and encouraging students to get out of their comfort zones is of a piece to help drive that home. It’s a fabulous program, and she’s going to come back a changed person.<\/p>\n

We – the real estate industry – have the same problem. We don’t have friends and family, we have a sphere. Clients are to be harvested from our farms. People aren’t people, they’re leads.\u00a0 Buyers, of course,\u00a0are liars.<\/p>\n

I just got back from a listing appointment; wonderful couple, I’d sold them their home a year and a half ago. For a number of reasons they’re now in foreclosure. The tension, the anxiety, the fear, the anger were all palpable: She was in tears, he was stoic and blaming her. I was part real estate agent, part marriage counselor. I tried to mitigate some of their grief by absorbing some of the blame myself, and pointing to one of the worst loan originators I’ve ever dealt with, but they wouldn’t hear it. They’d made the decisions, they’d signed the papers, they’d failed to meet obligations, they were the ones to blame. And it hurt. Deeply.<\/p>\n

I can quote John Galt verbatim, but that doesn’t obviate empathy.<\/p>\n

Before I left for our meeting I watched an on-demand training video on short sales, hoping for a little more insight on how I might help. The star was an overly made up realtor stereotype that each year manages to make it to the bottom of the Harris Interactive poll <\/a>of respected professions, animated and delightfully giddy in the good news she had to deliver:<\/p>\n

I can tell you very frankly that, Read more<\/a><\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Indulge a father to make a point: My youngest daughter is spending the next six weeks at a tiny hospital in northern Malawi, not far from the Zambian border. She’s there in one of her last rotations as a fourth year med student: The University of Washington recognizes that one of the biggest pitfalls for […]<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[],"class_list":{"0":"post-2582","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-real-estate","8":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5903,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/5903\/not-all-dinosaurs-are-extinct\/","url_meta":{"origin":2582,"position":0},"title":"Not\u00a0All Dinosaurs Are Extinct","author":"Thomas Hall","date":"December 2, 2008","format":false,"excerpt":"I know an agent with big hair - she used to drive a Cadillac - she traded it in for a Lexus. She likes to lunch - alot - with friends, clients and colleagues.\u00a0 She started selling real estate when I started high school - basically ALONG time ago. She's\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2703,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2703\/warning-satire-ahead-real-estate-therapy-the-new-marketing-strategy\/","url_meta":{"origin":2582,"position":1},"title":"Warning: Satire Ahead — Real Estate Therapy, The New Marketing Strategy","author":"Mike Farmer","date":"March 5, 2008","format":false,"excerpt":"I read this HUH!\u00a0this morning and\u00a0immediately smirked. I suppose I'm jaded having worked in a psych-related field where I saw for years every burp and fart psychologized by some frisky Ph.D. or another.\u00a0I told a\u00a0co-worker once that the co-dependency crowd had effectively covered every conceivable form of behavior as a\u2026","rel":"","context":"In "Group Therapy"","block_context":{"text":"Group Therapy","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/group-therapy\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":12663,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/12663\/ashley-dupre-manhattan-real-estate-broker\/","url_meta":{"origin":2582,"position":2},"title":"Ashley Dupre, Manhattan Real Estate Broker ?","author":"Brian Brady","date":"July 14, 2010","format":false,"excerpt":"Remember Ashley Dupre?\u00a0 We visited her two years ago, when her tryst with New York's #1 John hit the front page: Who is Ashley Dupree and why do we care about her? Ashley is a budding songwriter and singer with a compelling story. She was cast into the limelight as\u2026","rel":"","context":"In "Casual Friday"","block_context":{"text":"Casual Friday","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/casual-friday\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3069,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3069\/what-would-it-look-like-if-home-buyers-actually-shopped-for-value-an-illustration-of-my-kind-of-internet-lead\/","url_meta":{"origin":2582,"position":3},"title":"What would it look like if home buyers actually shopped for value? An illustration of my kind of internet lead","author":"Greg Swann","date":"May 7, 2008","format":false,"excerpt":"This came in over the transom, and I think it is a thing of beauty. The ludicrous notion that buyers don't pay for real estate representation induces too many buyers to be lax in choosing their Realtor. Everything we do is based on delivering value, so we do best with\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":563,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/563\/valley-home-values-the-sun-will-come-up-tomorrow\/","url_meta":{"origin":2582,"position":4},"title":"Valley home values: The sun will come up tomorrow . . .","author":"Greg Swann","date":"October 22, 2006","format":false,"excerpt":"Today marks the release of The Arizona Republic's semi-annual run-down of home prices. I've never liked this treatment because it is based on median prices -- which tells you nothing about particular homes -- and is sorted by zip code -- arbitrary and enormous spaces. Here's the Cliff's Notes. You\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3553,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3553\/a-decidedly-low-tech-philosophy-for-real-estate-success\/","url_meta":{"origin":2582,"position":5},"title":"A Decidedly Low-Tech Philosophy for Real Estate Success","author":"Sean Purcell","date":"July 29, 2008","format":false,"excerpt":"When it comes to Real Estate I am, I imagine, like many of you. I strive to stay ahead of the curve and learn everything I can.\u00a0 In its purest form, I agree with Greg Swann\u2019s philosophy: I want to be so much better than the competition that listings are\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/2582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=2582"}],"version-history":[{"count":0,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/2582\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=2582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=2582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=2582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}