{"id":3011,"date":"2008-04-24T07:11:51","date_gmt":"2008-04-24T14:11:51","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=3011"},"modified":"2008-04-24T07:32:35","modified_gmt":"2008-04-24T14:32:35","slug":"what-did-carol-hian-do-wrong","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3011\/what-did-carol-hian-do-wrong\/","title":{"rendered":"What Did Carol Hian Do Wrong?"},"content":{"rendered":"<h1><img loading=\"lazy\" decoding=\"async\" align=\"top\" width=\"290\" src=\"http:\/\/www.realestateradiousa.com\/blog\/wp-content\/uploads\/2008\/04\/godfatheruse.jpg\" alt=\"Carol Hian | Kris Berg | Redfin\" height=\"230\" \/><\/h1>\n<p>Okay, I have taken a full 24 hours to digest this blogosphere debacle before offering my 2 cents. In addition I have spoken to Glen Kelman, the CEO of Redfin as we <a href=\"http:\/\/www.realestateradiousa.com\/blog\/2008\/04\/23\/real-estate-radio-usa-episode-105\/\">interviewed him today on our show about this<\/a>..this..thing of ours.<\/p>\n<p>Glen, the consummate professional as always, denounced the now infamous <a href=\"http:\/\/blog.redfin.com\/sandiego\/2008\/04\/barbie_takes_a_bite_again.html\">blog post by Ms. Hian <\/a>and terminated his relationship with her. It was obviously the right thing to do by a business owner responsible for protecting his brand and company\u2019s image.<\/p>\n<p>As the captain of the <a href=\"http:\/\/www.redfin.com\/\">Redfin<\/a> ship, it was an expected response and the swiftness\u00a0of his actions\u00a0is commendable and an attribute to his character. <em><strong>Glen Kelman is first class<\/strong><\/em>.<\/p>\n<p>Now let\u2019s get something else out of the way early here. It is obvious from reviewing the <a href=\"http:\/\/sandiegohomeblog.com\/2008\/04\/10\/redfin-wants-you-to-feel-special\/\">post that Kris Berg wrote<\/a>, that it\u00a0was an orchestrated\u00a0shot at Redfin. It was most assuredly a well planned hit.\u00a0This can not be denied. Anybody taking the time to read the post can clearly see the two to the back of the head that she fired at\u00a0Redfin. Was this act supposed to go without anyone seeking some form of retribution?<\/p>\n<p>So now comes Ms. Hian, feeling a little bit more than put off by Ms. Berg\u2019s swipe at Redfin, and Hian, seeking to avenge the assault on her beloved Redfin unleashes a metaphorical torrent against Berg personally. Some thought there was an anti-semitic inference in the post but this has since been found not to be the case.<\/p>\n<p>Personally, I found Hian\u2019s post a bit non-sensical and basically blew it off as another blogger taking an opportunity to take down another. Problem was she made an unsanctioned hit at a \u201cmade member\u201d. Kelman saw it coming, tried to quell the anger of the five families of the blogosphere, but the upheaval was too great.<\/p>\n<p>No one could have envisioned the absolute s*%tstorm that quickly ensued. It seems that almost every prominent blogger from the RE.net world was absolutely slamming Hian for what she had written about Berg. Fuhgettaboutit, she was done!<\/p>\n<p>A ful fledged RE blogosphere\u00a0whacking was in plain view. It culminated with Hian being taken for a ride\u00a0and now <a href=\"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3011\/what-did-carol-hian-do-wrong\/#more-3011\" class=\"more-link\">Read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Okay, I have taken a full 24 hours to digest this blogosphere debacle before offering my 2 cents. In addition I have spoken to Glen Kelman, the CEO of Redfin as we interviewed him today on our show about this..this..thing of ours. Glen, the consummate professional as always, denounced the now infamous blog post by [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[62,5],"tags":[],"class_list":{"0":"post-3011","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-dirty-laundry","7":"category-real-estate","9":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":1660,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1660\/greg-swann-joins-redfin-kelman-rejoicing\/","url_meta":{"origin":3011,"position":0},"title":"Greg Swann Joins Redfin &#8211; Kelman Rejoicing!","author":"Russell Shaw","date":"July 15, 2007","format":false,"excerpt":"Greg Swann has joined Glen Kelman in the way they both think and talk about the amount of commission, the splits and how it can be divided and allocated. There isn't some \"set commission amount\" for groups and companies to \"divide for the public\". This kind of thinking is one\u2026","rel":"","context":"In &quot;Marketing&quot;","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11122,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/11122\/redfin-coms-glenn-kelman-comes-to-scottsdale-to-beard-the-mls-lion\/","url_meta":{"origin":3011,"position":1},"title":"Redfin.com&#8217;s Glenn Kelman comes to Scottsdale to beard the MLS lion.","author":"Greg Swann","date":"February 1, 2010","format":false,"excerpt":"Redfin.com CEO Glenn Kelman is in Scottsdale today and tomorrow for the MLSCOVE Conference, a gathering of MLS executives from all over the country. Glenn made time for Cathleen and me this morning, buying us breakfast and regaling us with stories of the not-always-smooth path Redfin is traveling. In real\u2026","rel":"","context":"In &quot;Marketing&quot;","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1007,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1007\/glenn-kelman-on-redfincoms-move-into-southern-california-ive-never-had-to-think-so-hard-in-an-interview-in-my-life\/","url_meta":{"origin":3011,"position":2},"title":"Glenn Kelman on Redfin.com&#8217;s move into Southern California: &#8220;I&#8217;ve never had to think so hard in an interview in my life&#8221;","author":"Greg Swann","date":"February 8, 2007","format":false,"excerpt":"Here's the newspaper news, and we'll come back to it in due course: Redfin.com today opens three new offices in Southern California: Los Angeles, Orange County and San Diego. The company has expanded its web site to include listings from nine Southern California MLS systems. Here's the real news, which\u2026","rel":"","context":"In &quot;Disintermediation&quot;","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1031,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1031\/redfincoms-ceo-glenn-kelman-what-if-the-parasites-had-to-eat-the-parasites\/","url_meta":{"origin":3011,"position":3},"title":"Redfin.com&#8217;s CEO Glenn Kelman: &#8220;What if the parasites had to eat the parasites?&#8221;","author":"Greg Swann","date":"February 10, 2007","format":false,"excerpt":"It's been a Redfin week for us. Kris Berg recorded her podcast with Glenn Kelman last week and I spent much of my spare time this week dealing with it. Allen Butler dealt with the audio quality, and then Cathleen and I went through the recording, pulling out apposite quotes\u2026","rel":"","context":"In &quot;Real Estate&quot;","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1473,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1473\/could-anything-be-sleazier-than-redfin-ceo-glenn-kelman-how-about-the-tennessee-association-of-realtors\/","url_meta":{"origin":3011,"position":4},"title":"Could anything be sleazier than Redfin CEO Glenn Kelman? How about the Tennessee Association of Realtors?","author":"Greg Swann","date":"May 25, 2007","format":false,"excerpt":"The Tennessee State Legislature is trying to outlaw real estate commission rebates -- guess at whose behest? Little Pink Houses has the dirt. Jonathan Dalton has the dudgeon. Technorati Tags: disintermediation, real estate, real estate marketing, Redfin.com","rel":"","context":"In &quot;Disintermediation&quot;","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4924,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/4924\/citing-market-downturn-redfincom-cuts-headcount-by-twenty-heads\/","url_meta":{"origin":3011,"position":5},"title":"Citing market downturn, Redfin.com cuts headcount by twenty heads","author":"Greg Swann","date":"October 13, 2008","format":false,"excerpt":"Via intrepid startup blogger John Cook from his new weblog Where are John and Todd?:Redfin today said it is cutting 20 percent of its staff as the Seattle online real estate broker prepares for what Chief Executive Glenn Kelman described as a \u201cbig dip.\u201d About 20 employees were let go,\u2026","rel":"","context":"In &quot;Disintermediation&quot;","block_context":{"text":"Disintermediation","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/disintermediation\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/3011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=3011"}],"version-history":[{"count":0,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/3011\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=3011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=3011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=3011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}