{"id":8452,"date":"2009-05-14T17:15:01","date_gmt":"2009-05-15T00:15:01","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=8452"},"modified":"2009-05-14T17:15:01","modified_gmt":"2009-05-15T00:15:01","slug":"whats-in-a-bbb-rating","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/8452\/whats-in-a-bbb-rating\/","title":{"rendered":"What’s in a BBB Rating…"},"content":{"rendered":"

Earlier today, Louis from HomeGain posted about them having an A-plus BBB rating<\/a>. I will buy that. I think HomeGain has come a long way on his watch and think they have earned it. But since I had not looked at BBB ratings in a LONG time, I was intrigued enough to check out some others in the Real Estate Sector:<\/p>\n

The Brokerage where I work: A plus (woot! see you and raise you Louis! \ud83d\ude09 )
\nMost of our local competitors: A to A plus (well done!)
\nRE\/MAX Intl: A
\nRedFin: A minus (kudos, Mr. Kelmann…an accomplishment in a tough industry.
\nZillow: Z for yourself<\/a>. Yikes. But Zestimates can be a tough thing to keep people happy with, no? And that can affect your Zcore.
\nHouseValues: C <\/p>\n

BBB ratings are supposed to be about a business keeping it’s commitments to its customers and living up to its agreements. I would also go so far as to say that it involves customer service. Going the extra mile to take care of people is an important piece of that.<\/p>\n

In the end it is not about a rating but rather a commitment to do the right thing…thoughts?<\/p>\n

I’d invite you to drop by the BBB.org and see how you or your brokerage or business rate! Ratings are not everything<\/strong>, but the idea that the better we serve our customers and their needs, the better we will be is a solid principle in my opinion.<\/p>\n","protected":false},"excerpt":{"rendered":"

Earlier today, Louis from HomeGain posted about them having an A-plus BBB rating. I will buy that. I think HomeGain has come a long way on his watch and think they have earned it. But since I had not looked at BBB ratings in a LONG time, I was intrigued enough to check out some […]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[],"class_list":{"0":"post-8452","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-real-estate","8":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":3926,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3926\/homegain-releases-agentview-a-re-20-rifle-will-it-fire-true-or-shoot-blanks\/","url_meta":{"origin":8452,"position":0},"title":"HomeGain Releases AgentView, a RE 2.0 Rifle. Will it Fire True Or Shoot Blanks?","author":"Brian Brady","date":"August 19, 2008","format":false,"excerpt":"I don't hide my admiration for Louis Cammarosano.\u00a0 We \"met\" first on Active Rain, last winter.\u00a0 Louis noticed a comment I made about how third-party lead generation companies weren't inherently evil and invited me to be the inaugural \"expert blogger\" on the HomeGain Blog.\u00a0 I thought Louis would transform Home\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3037,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3037\/homegaincom-adds-a-weblogging-platform-for-its-clients\/","url_meta":{"origin":8452,"position":1},"title":"HomeGain.com adds a weblogging platform for its clients","author":"Greg Swann","date":"April 29, 2008","format":false,"excerpt":"I've spent quite a few brain cycles tweaking HomeGain General Manager Louis Cammarosano. The head of what is very obviously a Web 1.0 chokepoint-style company, Cammarosano has himself very obviously been on an agitprop mission in the Web 2.0 world. His goals:To minimize the Web 2.0 difference in the marketplaceTo\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3848,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3848\/unchained-speakers-ribak-and-brady-on-homegain-ask-the-experts\/","url_meta":{"origin":8452,"position":2},"title":"Unchained Speakers, Ribak and Brady, on HomeGain “Ask The Experts”","author":"Brian Brady","date":"August 11, 2008","format":false,"excerpt":"Mitch Ribak spoke to the Barrys on Real Estate Radio USA last Friday.\u00a0 Mitch started as an agent in 2001, opened Tropical Realty in 2005, and has grown his business to close 180 transactions, during the first six months of 2008,\u00a0 in a down real estate market. 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I started examining how many in the\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1380,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/1380\/ill-bring-you-a-big-basket-of-cash-if-youll-let-me-sell-your-house-for-free\/","url_meta":{"origin":8452,"position":4},"title":"I’ll bring you a big basket of cash if you’ll let me sell your house for free","author":"Russell Shaw","date":"May 3, 2007","format":false,"excerpt":"Chris writes:I'm looking to get into real estate after i graduate in a couple of weeks but i have a couple of questions that i'm looking to get answered, appreciate your help. If all real estate brokers in an area generally charge the same fee for selling a house, how\u2026","rel":"","context":"In "Ask the Broker"","block_context":{"text":"Ask the Broker","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/ask-the-broker\/"},"img":{"alt_text":"bug","src":"https:\/\/i0.wp.com\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-content\/uploads\/2007\/05\/bug.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":957,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/957\/its-high-time-to-do-away-with-referral-fees\/","url_meta":{"origin":8452,"position":5},"title":"It’s High-Time To Do Away With Referral Fees!","author":"Doug Quance","date":"January 27, 2007","format":false,"excerpt":"I submit to you - the time has come. In fact... it's long overdue. As someone who has received more referral money than I have paid out - it has been good for me on a personal level. 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