{"id":851,"date":"2007-01-04T14:11:31","date_gmt":"2007-01-04T21:11:31","guid":{"rendered":"http:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/?p=851"},"modified":"2007-01-04T14:11:31","modified_gmt":"2007-01-04T21:11:31","slug":"our-operators-are-standing-by","status":"publish","type":"post","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/851\/our-operators-are-standing-by\/","title":{"rendered":"Our Operators Are Standing By"},"content":{"rendered":"

In Dustin’s recent interview at RCG<\/a> with the Bloodhound contributors, Brian Brady suggested that he might like to try Live Chat on his site to encourage participation from the fear-of-commitment contingent of his readership, those who are reluctant to post comments but might actually have something to ask or say.<\/p>\n

I thought Brian might benefit from my own, personal foray into the world of Live Chat. Like many of you, I had been exposed to the concept many times, usually involving computer-blowing-up or other unfortunate technology-related mishaps. Frantically in search of a tech support phone number, I would happen upon<\/em> (as in, after spending 4 1\/2 hours in FAQ hell) a Live Chat option, wherein I am assured that operators are standing by. At this point in my Live Chat experience, I just saw the little button, which would ultimately lead me to a painfully long typing exchange with someone on the other side of the International Date Line who possessed no grasp of sarcasm or American Idioms, as just an evil corporate plot to assure that my computer remain in “blow up” state.<\/p>\n

A little later, I read an article somewhere where an agent attributed a huge increase in business due to the Live Chat feature on her website. Interesting… I hadn’t really thought about the application as a business generator for real estate agents. Not to be left behind, I went directly to the Live Person website<\/a> to get me one of those guys. Naturally, all questions and orders are handled there through Live Chat, and this should have been my first hint at trouble. A nice man named Ian (I don’t remember, I made that up) from Tel Aviv (that much I remember because it struck me as odd that he should open with Shabat Shalom) proceeded to set me up. In less than the time it would have taken me to run over to Alberta for a gallon of milk (I live in San Diego, so that is the joke), I had the feature installed on my website. You see, the beauty of Live Chat (for the busy operator) Read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

In Dustin’s recent interview at RCG with the Bloodhound contributors, Brian Brady suggested that he might like to try Live Chat on his site to encourage participation from the fear-of-commitment contingent of his readership, those who are reluctant to post comments but might actually have something to ask or say. I thought Brian might benefit […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6,5],"tags":[],"class_list":{"0":"post-851","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-marketing","7":"category-real-estate","9":"no-featured-image"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":6154,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/6154\/ben-bernanke-is-now-one-of-us-booyah\/","url_meta":{"origin":851,"position":0},"title":"“Ben Bernanke Is Now One Of Us” Booyah !","author":"Brian Brady","date":"December 17, 2008","format":false,"excerpt":"\"I demand that you refinance your home in three months and buy a bank stock\"- Jim Cramer Cheerleader Jim Cramer is now certifiably confident that housing will bottom in 2009 and the economy is saved because of the Fed's recent action. Cramer was, of course, ecstatic. This is exactly what\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2688,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2688\/whyd-benn-have-to-go-and-do-that\/","url_meta":{"origin":851,"position":1},"title":"Why’d Benn Have To Go And Do That?","author":"Brian Brady","date":"March 1, 2008","format":false,"excerpt":"I'm pleased that we received a hearty endorsement from Benn Rosales, at Agent Genius, for the BloodhoundBlog Unchained Social Media Marketing Conference, brought to you by Zillow. I'm pleased but I'm not surprised. I'm not surprised because I've gotten to know Benn these past six months. He's a marketer and\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2491,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/2491\/follow-mortgage-rate-movements-on-twitter\/","url_meta":{"origin":851,"position":2},"title":"Follow Mortgage Rate Movements On Twitter","author":"Brian Brady","date":"January 12, 2008","format":false,"excerpt":"I didn't understand the allure of Twitter until I went to Inman Connect. I originally thought it was \"text-chat\" until I read Greg Swann's post about microblogging on Twitter. Now, I offer Mortgage Rates Report, the \"lock or float\" service, on Twitter. Click this link for my Twitter feed. Here\u2026","rel":"","context":"In "Lending"","block_context":{"text":"Lending","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/lending\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":13519,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/13519\/i-dont-play-farmville-and-i-dont-disagree-with-brian-brady\/","url_meta":{"origin":851,"position":3},"title":"I don’t play Farmville and I don’t disagree with Brian Brady!","author":"Al Lorenz","date":"November 5, 2010","format":false,"excerpt":"But I do question whether prospecting using facebook is the most efficient way to prospect.\u00a0 I'm sure everything Brian Brady said is correct, he's just that kind of a guy!\u00a0 I'm also a one person office and time spent trolling facebook for leads isn't as quick as calling up expired\u2026","rel":"","context":"In "Marketing"","block_context":{"text":"Marketing","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4869,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/4869\/camp-pendletonoceanside-fires-news-on-twitter\/","url_meta":{"origin":851,"position":4},"title":"Camp Pendleton\/Oceanside Fires News On Twitter","author":"Brian Brady","date":"October 8, 2008","format":false,"excerpt":"It's fall in San Diego, right? Here we go again: More than 1000 acres of land on Camp Pendleton goes up in flames, after a wildfire breaks out on the base Wednesday. If you want to follow the action, check out this Twitter feed and this blog.\u00a0 Social media are\u2026","rel":"","context":"In "Real Estate"","block_context":{"text":"Real Estate","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/real-estate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3045,"url":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/3045\/louis-cammarosano-to-speak-at-the-bloodhoundblog-social-media-marketing-conference-brought-to-you-by-zillowcom\/","url_meta":{"origin":851,"position":5},"title":"Louis Cammarosano to Speak at The BloodhoundBlog Social Media Marketing Conference brought to you by Zillow.com","author":"Brian Brady","date":"May 1, 2008","format":false,"excerpt":"What do you do with a guy who chooses to fight the lions in THEIR den? You invite him to speak at the BloodhoundBlog Unchained Social Media Marketing Conference, brought to you by Zillow. That's what we did and I think you'll be pleased. Louis Cammarosano, General Manager for Home\u2026","rel":"","context":"In "Blogging"","block_context":{"text":"Blogging","link":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/category\/blogging\/"},"img":{"alt_text":"louis cammarosano","src":"https:\/\/i0.wp.com\/images.homegain.com\/i\/photo\/louis_cammarosano105x139.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/comments?post=851"}],"version-history":[{"count":0,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/posts\/851\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/media?parent=851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/categories?post=851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloodhoundrealty.com\/BloodhoundBlog\/wp-json\/wp\/v2\/tags?post=851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}