There’s always something to howl about.

Category: Technology (page 45 of 60)

Don’t live in fear of the NAR or your broker — disintermediate them!

The stakes are high, as Brian has pointed out. You yourself have been smart enough to build a Web 2.0 marketing strategy, but now you’re faced with the possibility that your broker, with or without the help of the brokers’ cartel, the National Association of Realtors, may try to take it all away. Here are some things you can do to pursue independence now:

  • Get rid of the licensing laws. A minimum standard enshrined in law becomes the de facto maximum standard. Consumers have been deluded into thinking that the fog-a-mirror license denotes quality, so they don’t dig deeper for the added-value you bring to the marketplace. Even better, if there are no licenses, there are no brokers to tell you what you can and can’t do.
  • But: That won’t happen, so work in your state to get rid of the broker level of licensing. This is already the law in a few states. Every agent can fly his or her own flag as an actual entrepreneur. Even if you should elect to affiliate with a Keller 21Max franchise, you’ll be at liberty to take flight whenever you want, since all your contracts will be your own.
  • But even that is probably a long-term proposition. What will happen if your broker tries to shut down your weblog tomorrow? You need your broker’s license now — or as soon as you can get it — if your state still makes the distinction between salespeople and brokers. Even then your contracts aren’t your own, but you will have the ability to plan an orderly exit. And, having that mobility, you will have the power to negotiate with your broker as an equal.
  • I mean no slight to our vendor friends, but take and keep control of your marketing technology. Of particular importance: If your broker controls your marketing, your broker controls your business.
  • I despise laws, so I have complete contempt for “reforms.” The only reform that matters to me is repeal, which never, ever happens. Even so, a “reform” that would make a remarkable difference in the way the real estate brokerage business is conducted — even Read more

Weblog documents, supports transition to new MLS system

This is my column for this week from the Arizona Republic (permanent link):

 
Weblog documents, supports transition to new MLS system

This could get complicated, so put on your thinking cap.

Here’s the scoop: Beginning last Friday and culminating on July 1, 2008, the Arizona Regional Multiple Listing Service (ARMLS) is going to be switching from Marketlinx/Tempo, our current on-line MLS vendor, to the flexmls system developed and marketed by FBS Systems.

Bored yet? You shouldn’t be, because, although the primary beneficiaries of this switch will be Realtors, there will be quite a few interesting answers to your own “What’s in it for me?” questions.

Tech-savvy agents like us are dancing in the streets. At Bloodhound, we have a profound hatred for the kinds of buggy vertical market solutions foisted off on Realtors, so we have built our business on commodity and horizontal software tools. What that means is that systems like Tempo are so hard to work with that we have built our tools around their bugs.

So that’s the first benefit of the switch for Realtors and consumers alike: FBS is committed to working with the user base to achieve the greatest possible satisfaction. How do I know they’ll follow through? Because FBS President Michael Wurzer is an active participant in the real estate weblogging community. He can afford to lead with his chin because he’s prepared to effect this transition in the most public possible way.

But what’s in it for you? Here are a couple of teasers, with plenty more to come. If you’re out with your agent next summer and you see a house that sparks your curiosity, your Realtor will be able to look up the listing on the fly by smart-phone. Even better, by next November, your agent will be able to set you up with direct access into the MLS system. You’ll be able to run true MLS searches from your den.

Some of the geekiest Realtors in the Valley have set up a new weblog to celebrate and document this transition, The Phoenix Real Estate Technology Exchange (PRETexchange.com). Feel free to join and advise us as we make the leap Read more

Third-party vendors pick up where the NAR leaves off: Milking the Realtors dry

It’s Milk the Realtors week on the RE.net — with the shilling appeals for useless new “solutions” getting pretty close to actual sleaze — so I wanted to revisit a couple of themes we’ve hit before. Inherent in the Web 2.0 idea is a de-verticalization of real estate marketing. Big-budget interruption marketing doesn’t work, but intimate viral marketing does. Because of the Web 2.0 revolution, Realtors are free — at last — to control their own marketing — and their own costs.

“So,” say the shills and wannabe shills, “how can we cash in on that?” And the result is the Web 2.0 industry for Realtors: Vertical-market weblog vendors and vertical-market social marketing schemes.

Here’s a hint: You don’t need to pay someone money to “network” for referrals and agents to refer business to. All you need to do is network. If you’re paying attention to the RE.net, you already know three agents in every town in North America.

Here’s another hint: There is no such thing as an interesting amalgamation of hyper-local real estate weblogs. A hyper-local weblog is interesting because it’s hyper-local. Combining eight hyper-local weblogs is seven-eighths boring to every possible reader — as boring as the “Neighborhoods” section of the local newspaper, but harder to slog through.

You don’t need vendors to control your marketing, and getting in bed with vendors is potentially disastrous. These are my three simple rules for dealing with technology vendors:

  1. Avoid hosted software systems
    For dedicated web site vendors, dedicated weblog vendors, dedicated virtual or video tour vendors, dedicated customer relationship management vendors, the money is in the blades — the monthly hosting fees — not the razor, the ostensible product. The initial outlay might be steep enough, but the gravy comes from taking money from you month after month for “services” for which the added incremental costs are almost nothing. Okayfine. Everybody’s gotta eat. The trouble with hosted software systems is not the pricing but, rather, who owns the data and what happens to it when you elect to take your business elsewhere. Is your data yours to take with you? Worse, is your confidential information truly Read more

Will Zillow.com capture every MLS listing in Houston, the fourth largest metropolitan market in the United States?

From Houston RealNews:

The Houston Association of Realtors (HAR) may be a whisker away from providing listings data to real estate valuation site Zillow.com.

HAR Chairman Rob Cook released a statement today:

“Zillow receives four million visitors per month so we would certainly like to have our listings on the site…”

HAR already provides its listings to Realtor.com, Google [as noted in this HRN report], Homes.com and more.

So releasing them to Zillow would not be entirely unique.

If RE/Max and Keller Williams make deals with Zillow, they will have half of the MLS, nationwide, in two strokes of the pen. We are as excited as we are about the advent of FBS Systems’ flexmls system in Phoenix because Realtors on the ground need to deliver a convincing value proposition about searching for homes on our sites, rather than on national listing.bots.

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Bye-bye BlogRush: You might suck, but at least you’ve got sucking down to an art-form

When I installed the BlogRush widget, Tom Royce teased me that it’s exactly the kind of thing I don’t do. That’s true, and that was why I did it, because, as much as I might trust my instincts about goofy net stunts, it’s always possible that I’m wrong.

Not this time. BlogRush just plain sucks. I’m sure the developers are working gamely to produce the product they should have built before they launched it, but I don’t care. From my end, I rack up thousands of exposures they can never possibly deliver back to me — not that any of those turn into hard clicks anyway. As I might have foreseen, the BlogRush widget is like a commercial on television, instant eye repellant.

It’s off the sidebar. I have a downline of folks who followed me into this maze of twisty, turning passages, all alike, and I leave them to keep their own counsel. BlogRush may be doing something for somebody. It ain’t doing anything for me. And now it’s gone.

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Firefox for phones: Bringing real browser power to your smartphone

TechCrunch:

Get ready to throw out that WAP browser on your mobile phone (if you haven’t already). The iPhone, with its fully-functioning Safari browser, showed us that mobile browsing need not be a compromise. Now, the folks at Mozilla are working on a mobile version of Firefox.

A Firefox Web browser already exists for the Nokia N800, but this effort will expand Firefox’s mobile reach to many more handsets, especially as they come standard with more memory. (64 MB of DRAM seems to be the minimum that will be required). Mobile Firefox won’t be available until next year, at the earliest. But just as on the desktop, it will be an open platform on top of which anyone can build add-on applications. And that’s good news for mobile computing.

The decision to throw Firefox into the mobile ring is just one more piece of evidence for something that is becoming increasingly clear: The phone is the computer.

I’ve never understood the appeal of Firefox for the Macintosh. I don’t use a lot of plug-ins, in any case, but the user interface feels kludgey and Windows-like to me. Even so, I love this turn of events, particularly if developers continue to have problems delivering pages to Safari. In the long run, I want to control my world from my phone. (In the long-long-run, I want my phone to be mounted at the occipital bone in my skull, with the display hanging in virtual space about nine inches in front of my eyes.) Having robust browser power on smartphones is one more step in my direction.

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Announcing The Phoenix Real Estate Technology Exchange: Putting flexmls’s feet to the fire so you don’t have to…

As promised, this morning a cadre of Phoenix-area webloggers are launching The Phoenix Real Estate Technology Exchange.

From the brand new weblog’s About page:

The Phoenix Real Estate Technology Exchange is a group weblog created by the Phoenix real estate weblogging community, by members of the Arizona Regional Multiple Listings Service (ARMLS) Board of Directors and by Michael Wurzer of FBS Systems, Inc. Its primary mission is to serve as an unofficial conduit of support and information for ARMLS members during the transition from Tempo to the flexmls on-line MLS system. Given the rapidly increasing role of technology in the practice of real estate, this mission is certain to creep into other areas of Realtor technology as time goes by.

There are a total of ten contributers to the weblog at its launch, including ARMLS President-Elect Gary Cumiskey. This is the roster of contributors so far:

Jay Thompson
Realtor
PhoenixRealestateGuy.com

 
Tony Marriott
Realtor
MarriottRealty.com

 
Steven Groves
Real Estate Technology Consultant
StevenGroves.com

 
Greg Swann
Real Estate Broker
BloodhoundBlog.com

 
Cathleen Collins
Realtor
DistinctivePhoenix.com

 
Michael Wurzer
President and CEO of FBS Data Systems
flexmls.com

 
Jonathan Dalton
Realtor
DaltonsAZHomes.com

 
Gary Cumiskey
ARMLS President-Elect
DryHeat.com

 
John Wake
Realtor
ArizonaRealestateNotebook.com

 
Russell Shaw
Mega-Producing Realtor
NoHassleListing.com

Other contributors will be added as the installation of flexmls proceeds.

The entire point of this exercise is to help Phoenix-area Realtors plan for, adjust to and profit from the coming change in our MLS system. Accordingly, if you publish a real estate weblog in the ARMLS service area, it would be a good thing if you were to echo this announcement. And if every wired Phoenix-area Realtor were to pass this information along to his or her colleagues — and brokers and sales managers — that would be very helpful.

The URL of the site — phoenixrealestatetechnologyexchange.com — is a mouthful, so feel free to share an abbreviated form: PRETexchange.com. Either URL will take users to The Phoenix Real Estate Technology Exchange weblog.

For now this is a local issue, but national readers should not feel themselves left out — or unwelcome: Michael Wurzer and FBS Systems are letting true propeller-beanied Web 2.0 geeks have an on-going influence on their biggest installation so far. The work that is undertaken and documented at The Phoenix Real Estate Technology Exchange could have a profound impact on MLS systems nationwide. And Read more

FlexMLS is coming to Phoenix!

This is strictly local news, but I can’t stop myself from rejoicing:

FlexMLS is replacing Tempo as the web-based MLS system for the Arizona Regional Multiple Listing System.

What this means is that Michael Wurzer, whom we all know and revere, has volunteered to be devoured by savage Bloodhounds.

No, that’s not it. What it means is that we are about to get an MLS vendor who is willing to listen to us, and who very earnestly wants to do his very best — not just because it will mean more business for his company but simply because he is internally committed to doing his very best.

To this, there is but one word that expresses the proper reaction: Hallelujah!

The Epicentrics are already talking about building a group blog for this transition, so that we can help take away the fear of change as well as explore all the exciting new capabilities we stand to gain.

Michael plans to blog the transition from FBS Blog, and I know Cathy, Russell and I will be talking about it here. I can’t see Jay or Jonathan holding their tongues. This could be the most-blogged-about software installation in the history of wired real estate.

My response to Michael’s post this morning: “NOW I’m interested in being involved.”

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Activerain.com v. Move.com: The Duplicity at Activerain.com

In an effort to placate angry users, Active Rain announces that the content is owned by the author; not the network. This isolates the membership roster as the only valuable asset in the failed sales to Move.com

The platform is not proprietary, the content was never owned (and couldn’t legally be “sold”), and the points scheme is not unique; Gather.com and Yahoo!Answers use similar systems. So…The membership roster seems to be the $33 million asset.

Six hundred bucks a name. Wow! So it was just a membership play, huh? I’m not buying that. I think the content clarification announcement is kind of like closing the barn door after the horse ran away. I think Active Rain fully intended to profit off of my words but I don’t care.

Today, Jon Washburn defines the future after he got caught with his hand in the cookie jar. His pandering to the members neglects to recognize the members’ need for the network. He should have said, “Hey! I did it for the money!”  Could Move.com have profited off the 50,000 users? Certainly, most of the content would have stayed. Here’s why: The members’ motives for blogging on Active Rain were in line with the owners of the network’s motivation- Money.

Now, as a raving fan of the network, I’m prone to blurt the childish socialist mantra, “It’s MY community!” like any other happy Active Rainer. However, deep in the bowels of my conscience, the truth persists like a nagging mother.

You and I used Active Rain. We did it for the money. We did it for the allure of our names on the top of the search engines, for the leads that were sent our way, for the networking opportunities that materialized, and for the warm happy, fuzzy feeling that we got when we engaged in an activity that felt like marketing. You used Active Rain and I used Active Rain and that is perfectly fine.

What isn’t fine, is that Active Rainers are pissed that the boys wanted to set up their Read more

The voices of bitter experience: ActiveRain’s petition against Move, Inc., is a heart-breaking sob story with no legal merit

I’ve read ActiveRain’s lawsuit against Move, Inc., twice now. I had thought that I might parse the document, to show its fundamental weaknesses, but this isn’t necessary. It’s so weak that we can knock the whole thing down in a few paragraphs.

The gist of the document is an extended sob story of how ActiveRain wuz done wrong. This might seem meaningful in a newspaper story or a dinner party anecdote, but it don’t mean squat to a judge. In a courtroom, every story is a sob story. Everyone, it turns out, is ‘left in a maimed and disadvantaged position’ — doomed to a grubby, grungy, loveless life in a wheelchair, begging for quarters down at the bus station.

Here’s a summary of the thing. People so much want to judge issues of fact by their emotions, but this is a fair — if comical — run down of the actual facts, take them for what you will.

Notable omissions

AR petitioned for a jury trial, but their best possible outcome would be either a bench ruling or a directed verdict. Legal pleadings are written for judges, not casual readers, newspaper reporters or dinner party conversants. In fact, many lawsuit petitions take this form, just enough to get to court with the case to come later. But if AR really had a slam dunk case against Move, I would expect to see some evidence of it. The attorneys do, however, try to hold Move accountable for violations of a Washington State statute in paragraphs 67 through 74. I think the actual purpose of this is well-poisoning, to make a number of smarmy assertions about the behavior of past Move, Inc., executives.*

The complaint itself

This is the essence of the complaint:

  • Upon verbal overtures from Move, ActiveRain agreed to sell all its assets to Move
  • Move and ActiveRain executed a Non-Disclosure Agreement, in consideration for which AR revealed confidential business information so that Move could do its due diligence on the acquisition
  • Subsequently, Move provided AR with a Letter of Intent to purchase the company, specifying the price and detailing other terms and conditions
  • The NDA and the Letter of Intent Read more

ActiveRain.com v. Move.com: Where’s Caleb?

Caleb Mardini was one of the founders of Active Rain. He played a significant role in the expansion of the network, offering weblogging tips and serving as one of the “community cops”. I’ve always been a Caleb fan because he was a sales guy; he sold real estate and originated loans before his tenure with Active Rain. He was the pivotal link between the tekkie-type owners and sales-type users.

Here’s Caleb swelling with pride about the sales profession:

Sales people should be celebrated. There are bad sales people I know. But they don’t represent what I did when selling. They shouldn’t be able to ruin the profession for me, or any other honest hard working professional out there. There are a whole lot of sales people who are making a difference in this world. They are doing a lot to assist people making important and life impacting decisions. In my recent past I took great pride in telling people I was a sales person. Sales is terrific and it makes the world go around. I have to say that as a sales person I took great pride telling people that I was in sales

How does a founding partner quit, in the midst of an obvious windfall, a mere week after he represented the Network in Louisiana?

Is Jon pulling a Michael Corleone ? Did Caleb throw in the towel because he recognized a no win situation?

If the former supposition is true, that a pretty crappy thing to do. If it’s the latter, then this trial is over before it got started.

Greg Swann raised the stakes by pointing out that Active Rain has thrown this lawsuit into the court of public opinion. Elevating its membership to advocates is risky. Public support and misplaced outrage has divided the community. Members are questioning whether the commitment they’ve made to the network was really worth it.

I’ve pointed out that Dustin’s existence at Move.com compromises its claim of innocence; Caleb’s sudden departure from Active Rain equally undermines the court of public opinion’s confidence in the veracity of the Network’s claim.

One thing Read more

An open letter to the owners of ActiveRain: Show us the contracts

Messrs. Heaton and Washburn, owners of ActiveRain,

My take on your having released your lawsuit against Move, Inc., and their response is that you know with a high degree of confidence that you cannot prevail in court. I read your original lawsuit as an attempt to extract something from Move, Inc., even though there is no chance they will proceed with the planned acquisition of ActiveRain. When that initial foray failed, my thinking is that you released your petition and their response because you hope to pressure Move, Inc., in the court of public opinion.

All that’s as may be. Those two documents don’t interest me nearly as much as whatever acquisition agreements were executed between ActiveRain and Move, Inc. Those documents will detail specifically what information you had agreed to disclose, and what Move, Inc., had pledged to do — and not do — in its turn.

Attorney’s briefs are full of bluster and bravado, but, in fact, it is these acquisition agreements that will be dispositive in any formal hearing of your allegations.

Ergo, I ask that you release those documents for public scrutiny. When we have had an opportunity to determine what was actually agreed to, in writing, we can better judge the validity of your complaints.

I know that your knee jerk response will be to insist that those documents are too vital to your court case to be disclosed. But, if that were true, the corollary proposition would be that the documents you have made public — your initial petition and Move, Inc.’s response — are not vital to your court case — are not actually of any importance at all. This I am completely prepared to believe.

In fact, it’s one or the other. Keeping one’s private business to oneself is everyone’s right, but partial transparency is necessarily deception. If your goal is to proclaim to the world that you have been badly used, you must show us the violated terms of the contracts by which you were so cruelly violated.

If you will not do this, I will regard your having released your petition and Move, Inc.’s response as nothing but Read more

ActiveRain.com v. Move.com: The Nagging Question

I can’t seem to get this out of my head. Call it the Dustin effect.

If Dustin was hired by Move.com as the Director of Interactive Marketing, and was teaching Realtors how to blog way back in early 2007, why are the Active Rain boys surprised that Move.com was developing a blog platform? What made them think that Move.com wouldn’t proceed with that product if they didn’t purchase Active Rain?

and yet…

Dustin was openly critical of Active Rain when he first joined (December, 2006) . Why would Move.com make an offer for Active Rain when its Director of Interactive Marketing had little good to say about the platform?
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Active Rain Wuz Robbed

There are so many ways to play the puns here.  Who Moved my Rain?  Move before you get Rained Upon.  It’s Rainin’ Moves.  All pretty goofy.

In the interest of full disclosure, I’m biased but so is Greg Swann.  Greg calls Active Rain stoopid technology, I call it useful,  Again, my interest in Active Rain’s success is financial; I write to and market to the Realtor channel.

Move’s shuck and jive play for Active Rain is indefensible.  If Move were a home buyer, they would be entitled to material information in the interest of full disclosure.  Real estate agents call this the inspection or contingency period.  In the corporate finance/M&A world, it is referred to as the due diligence period.  Move had every right to reverse it’s offer to purchase Active Rain if it discovered something during the due diligence period.

Here’s where Move screwed up; they started a competing business while fleecing the boys of their member roster and competitive points system plan.  That is referred to in the lawsuit as the “confidential information”.  They placed contingencies upon the purchase:  Active Rain was instructed to cease all merger and acquisition opportunities, revenue opportunities, and financing plans.  Those very actions, combined with a simultaneous push to present a competing product, suggest that Move perceived  Active Rain as a competitive threat.  It used the carrot of its deep pockets as a tool to paralyze the industry leader while developing a competing product.

Are the boys at Active Rain insane to think that the platform is worth $33 million?  I think so but I’m no investment banker (and I clearly have no experience in valuations of tech start-ups).  The figure, however, was set by the perpetrator of this scheme.  Move played the old Nigerian e-mail scam on Active Rain.  Naivete doesn’t make the victim any less injured nor does it make the scam artist any less culpable.  That means you can’t say “What are they stupid to think we’d pay them that much? ” as your defense.

A jury trial will be a nightmare for Move, especially if that jury is in California.  Twelve reasonably hard-working men and Read more