There’s always something to howl about.

Month: October 2009 (page 4 of 5)

Mr. FTC-Man: Don’t Gore My Ox!

The FTC issued guidelines this week requiring bloggers to disclose whether they have received free products in exchange for endorsements. It was as if the FTC had read my post earlier this week praising the ScanSnap Scanner and my voluntary disclosure that the fine folks at Fujitsu had not plied me with a free gift, and said, “We like the cut of Chetson’s jib! We’ll create mandatory disclosure policies for the whole country!” Thanks FTC!

Al Lorenz (full disclosure: I don’t know Al, and he has never seen fit to send me a single present) had a good comment a few days ago about the double standard. The FTC rule is enough of a regulatory overreach that it’s got virtually everyone up in arms. Jack Shafer, another stingy bast*rd who has failed to send me any gifts of value, has a terrific article in Slate about the whole thing.

But I do want to defend the FTC in one small way: many people, including some of the same now griping about mandatory disclosure rules on poor-me bloggers, have no problem with the regulation of other kinds of pay for play schemes – see, Payola, 1950s. So there’s some logic to the idea that if radio broadcasters can be regulated on content, so can any kind of broadcasters, including blogger-broadcasters.

A Bloodhound’s Proven System for Sniffing out Hotel Deals

Hi everyone!  I’ve been reading BHB religiously but have been a very naughty contributor.  This is still my favorite blog and it’s an honor to be a part of this community.

I recorded a 6 1/2 minute video detailing a fun little system I’ve been using to save thousands – yes, thousands – on my hotel costs.  I hope you find it worthy.  If not, flame away and I’ll stick to what I know best next time.

The Day Realtors Figured Out A Practical Use For Twitter

So…

If you have a minute, please go follow Twitter.com/229RockGlen.

Over the next few weeks, this clever little property is going to automatically follow a whole bunch twitterers in the Philly area, systematically inviting lots of local folk to take a little tour inside.

Go ahead… follow the house to see what I mean….


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Big Brother attempts to control Bloggers

The Federal Trade Commission, in the name of protecting America’s consumers, released new guidelines on Monday requiring bloggers and social media users disclose paid endorsements starting December 1, 2009.

The regulations are being described as unnecessary, too vague, totalitarian and a digital double standard since they don’t apply to traditional media at TheAtlanticWire.com.

After December 1, be careful out there when you blog about a listing or even the latest software product that you run across that you want to share.

As usual, there is always an opportunity.   Does someone want to come up with the shortest legal disclosure for use with the 140 character limit on twitter?  Oh yeah, I received no monetary  compensation for this post on my review of the FTC’s new requirements.

Stopping Horse Fraud

In addition to a criminal law practice, I’m building an equine law practice.  This is where the real money might be made, and real good might be accomplished.

Each year, tens of millions of dollars are swindled from horse owners.  Unlike the real estate industry – which has its share of fraud and corruption, and brokers serving as “agents” on both sides of the deal – the equine industry has very little transparency, no mandated disclosure forms, and no independent verification of price or value.

Agents, acting on behalf of the buyer or the seller, will sometimes pad the price, will sometimes simply tell the other side that the buyer is looking for a horse in such-and-such price range (which will signal to the seller to raise the price of the horse), will not disclose important health or soundness issues, and will engage in strawman purchases, where the agent buys the horse and flips it to the true buyer days later.

Because there are no mandated disclosure forms, and because so many deals are done on a handshake, the buyer may never realize she bought a horse for tens of thousands more than the seller sold the horse.  The agent in the middle pockets the difference, in addition to the agent’s stated 10 or 15 percent commission.

If you’ve been around hunters, jumpers, eventing horses, or dressage horses, you know what I’m talking about.

The goal of my practice is not just to clean up a mess after the fraud has been done (which is a very difficult thing to uncover), but to stop the fraud in its tracks.  I’ll be launching EquineSurety in January, 2010.  In the meantime, I’m taking some lessons’ out of Phil Hodgen’s book, building out a website, starting the marketing, creating videos, building out content, and networking in the industry.

Here are the first videos…

Stop Horse Fraud

…a series of which I’m creating, which are simple, clean, and ask provocative questions.  I have a sign-up form on the website to start to collect names of interested horse owners who can later been contacted once the project is launched.

Already, I’ve gotten some good Read more

Want buyers to think you are better than sliced bread?

Were ready for step two of the series on how to effectively use a tablet PC to run your day to day real estate tasks.  I’m including a screencast to actually give you some visualization on how I actually use my tablet PC for working with buyers in the field. Warning: Please turn down volume on screencast prior to starting.
Using a tablet PC when out in the field

The basic premise of what I do with buyers out in the field is extremely simple but very effective for organization, having a go-to information source, and being looked to at a whole new light in your clients eyes.

What I do when working with buyers using my tablet PC:

  • Fire up my MLS and find the homes that I will be showing to my buyer
  • Go to File Print and select the Print labeled “One Note 2007”
  • Once the spec sheet is in One Note I move it into a pre-created notebook for my specific client for organizational reasons
  • You can also print specific tax bills or anything relevant to that specific house you can think of that maybe handy and impressive to show in-front buyers.  The most relevant thing that I have added into my showings is the listing history/price change sheet.  (We all know they ask they questions almost every time no more fumbling, time to be the expert we really are!)
  • Next I go show the house and take notes on each property that we see so I can give relevant feedback to the listing agent.  Taking notes on every house is also a great way to remind buyers about the prior homes.

As you can see what I’m presenting here is really simple and should not intimidate anyone that is afraid of technology.  It’s as simple as Print/Move to a Notebook this is a good start of what we will be building in on future posts.
The real reason I’ve decided to take on this Tablet PC for Real Estate blog journey is to communicate with other people who share similiar interest’s and can share new ways of working with a tablet PC to become more efficient Read more

“The 10 (Real Estate Website) Must-Haves” – Top Producer’s List Isn’t Bad, But…

Just got this in me inbox from Top Producer…It’s interesting, and makes a lot of sense that they’ve branched out from being just a crm over the past few years.

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I don’t think it’s a bad list, but at a glance I think it’s missing 2 things? :

  • 1. Your Lead Capture proposition should be to offer something of value that’s both pretty darn interesting while being something visitors can’t find on your competitor’s sites. Software can’t do this, of course, so I guess it makes sense that it’s not on TP’s list.
  • 2. And hey! No mention of social media integration?

Is anyone out there developing a CRM / Lead Management system that includes these last two? Is it even possible?

Number 1:Actually seems like a software company could possibly deliver this if said company hired an in house USP thinker-upper-executer? Sorta blend the software with initial/ongoing guidance as a way to attract/retain customers?

Number: Will Twitter/Facebook apps/api’s allow for contacts to be imported and assigned to activity series/follow up plans automatically? Just seems our Twitter/Facebook connections should be part of our pipeline, and should be incubated as such, even if they’re way further down that pipeline than actual folks we’ve met or talked to on the phone…

Thoughts? Is TP missing anything else?

Rainman house foreclosure

Note to Zillow: You have, in my opinion, been scraping traffic and (either accidentally or on purpose- I cannot know) in the process getting tons of irrelevant traffic via SEO. You have also been APPARENTLY been charging your advertisers for those same views. (For those who wonder what I am talking about, go to their home page and scroll to the bottom. They currently are featuring the largest home in the US and something about one of the Real Housewives of New Jersey. Or you can Google “largest house in US Ira Rennert”.

I have long had the thought that some of us bloggers ought to do a similar thing and drive you from the front page and ease my annoyance at your apparent practice. It has been bugging me for months. Clever? Maybe, but not something that I’d want a “partner” doing. (grin) Of course, I don’t “partner” with you, but you get the idea.

The home in the beginning of the movie Rainman is actually located in Cincinnati. The East Walnut Hills home on Burnett Avenue was featured at the beginning of the movie and the owners are now facing foreclosure. It was once valued at $1.5 million.

Let’s learn from the principle. It is one that Brian Brady taught us with Elliot Spitzers hired lover. These types of terms build TONS of irrelevant traffic because they are carried on the current media. It is a tactic that many SEO types use currently as well.

We all see foreclosures all the time in this business. I wish the current owners as well as the bank who will apparently soon own the home a speedy dispatch and sale of the property to a new owner.

To Zillow. Guys I hope you are not “milking” traffic to aid your profitability by billing CPM to unsuspecting advertisers who are losing because they are not getting relevant eyeballs in exchange for their dough. That is THEIR call and not mine. I wish you guys well and would be happy for you to join this conversation and set me straight. As I said above, I cannot judge intent. I Read more

Monday Motivation

It’s been a busy year.  So busy, that I didn’t realize there were only 85 or so days left in 2009.

Take away the holidays, office parties, traveling to real estate conferences and visiting family, and I estimate that we’ve got about 19 working days left.

Whether you believe that the economy is going up, down or heading nowhere fast, the only thing we can control over the next few minutes or months is our attitude.

One of my friends created a great video over the weekend that I wanted to share with the Bloodhound Community.

Here’s to finishing this year out strong….

video produced by:  Dustin Hughes

The quest for the paperless office: Scanning

If you want to build a paperless law office, then avoid the practice of criminal law. While other parts of the legal system are slowly, but surely, moving into an electronic and paperless future, all important documents in a criminal practice need to be produced in hardcopy form.

And so I do have to maintain and secure client files.

Still I’m finding ways to minimize the paper flow. My discoveries may make sense to you in your real estate business, so I’ll share them here from time to time.

Today: The scanner.

I need something that is fast, produces good quality scans (but need not reproduce the Mona Lisa in all its glory), and is inexpensive. Right now my firm is me. But later I expect to add a support person and additional attorneys.

So I want something that can be networked so that colleagues can share the scanner.

I think I’ve found a solution: The Fujitsu ScanSnap S1500. I got the S1500M – the “M” is for Mac. It’s roughly $400 from Amazon, although I bought mine slightly cheaper. For the $400, Fujitsu throws in the latest version of Acrobat Professional, which itself runs more than $250 retail.

I haven’t fully exploited Acrobat Professional, but I’m sure it’s got some features I could incorporate into my workflow.

But I have worked with the ScanSnap for the past two months, and it’s been nearly flawless. It’s fast – Fujitsu claims 20 pages a minute – and handles a pile of documents of all sizes, automatically adjusting the scanner to accommodate different sizes.

Very rarely the multi-document feeder jams on a document that’s folded or wrinkled. But fixing the jam is painless. Most of the time the scanner powers through like a champ. Just put the documents into the feeder, and press the scan button. The scanner handles the rest.

This is a color scanner, but I have not used it to scan in photos so couldn’t say whether the scan quality is good enough for anything but the most basic color scanning.

Best of all, the scanner is only 12 inches by 6 inches, so Read more

The Self Correcting Loop: Another Loop Brought To You By GenuineChris

When I was a mortgage guy, when I doubled my volume and income in 2007, I did it because I created systems and loops.

Systems: do the same thing every time.

Loops: have an end point that, on every job, fixes the system.

At the end of every transaction, no matter how routine, I would write down the points of friction, error and mistake. I’d write down EVERYTHING, try to get the # of phone calls down, focusing on delays and customer impacting changes.

I learned to have “Accurate Hud-1, Day 1” as a standard that I forced title companies to adhere to.
I sent DAILY updates to every party to the transaction: buyer, seller, listing agent, selling agent, title company. I stopped doing business with buyers that didn’t like this. That practice preserved good will on one transaction that had been put in a flood zone that requires flood insurance, to the benefit of all parties.
This was stuff that I learned because of operational flexibility. I had a survey for my customers, and myself. The one for myself I was more concerned with. “How many touches/phonecalls/passes…did this need,” and most importantly, “what can I do better next time.”

I Ignored My Own Advice When I Learned a New Business.

What Can I do better? That question, on every deal, no matter how routine, makes us better practitioners. When I went into the Web marketing thing, I avoided it for a while as I learned the topography and what I was good at. I was too focused on making ends meet. The teeth of the hydra–the nonsense that is the IRS–was upon me, so I was focused on right now selling.
When you’re burdened by time debt, you don’t have the operational flexibility to be proactive. When scarcity creeps in, you can’t be as proactive as you want. You feel scared. And your flailing and not doing the work that makes the most difference.
I had a mediocre business, that is now enjoying rapid improvement by having a self correcting loop.

What Is A Self Correcting Read more

Is it time for a second Vook at Brad Inman’s latest brain fart?

Believe it or don’t, just yesterday I was telling Cathleen that I felt remiss in not having made fun of the Vook lately. The Vook, as you will recall, is Brad Inman’s latest attempt to prove that he stumbled onto half a billion bucks by accident. The trouble is, as he is discovering, pissing away that kind of dough isn’t easy, no matter how clueless you are — and Inman takes a back-seat to no one at cluelessness.

Even so, I need to issue a mea culpa of my own: The Vook has actually made it to the marketplace, a feat I would have bet against. Simon and Schuster — which has always made all of its profits from crossword puzzle books — turns out to be possessed of its own Inmaniacal cluelessness: The New York publisher is issuing Vook content, apparently because its printed books are not already selling badly enough.

But: Don’t despair. Even though there are very few people who are stupid enough to buy this stupid gadget, the Vook will still serve a purpose in the history of marketing: It will make the Zune look popular by contrast.

Screenflow Rocks: 30 Minutes End to End.

Brian, Sean, into the breech I go.  I had wanted to stay out of Politics since the heartbreak of the campaign last year (organizational dysfunction at the highest level).  I wanted to steer clear, but I got sucked in.

It’s a bad idea to think about politics because then instead of pounding the damn phones, you get sucked into this stuff.

This took a half hour for me, end to end.  Screen flow rocks.  Call me sometime if you want one that tells Your story.  Given more time, they turn out better, but speed is what kills.  The fast DO eat the slow.

This video was made with 3 things:

Screenflow.

Garage Band (for the U2 Loop).

8.5 x 11″ sheet of paper to tell the story.

This was more of a proof of concept–telling a story in 30 minutes or so.  I downloaded and quickly edited youtube video supporting what story I was going to tell (namely that Sarah Palin could be president, and that Sarah Palin needn’t be in my crotch).

This was done rapidly–I’m aware that there are transition goofs and I don’t plan to fix them.  They are my fault, not Screenflow’s.  I was trying to do something in a timed fashion,

But, I used to have to splice Screenflow in with keynote, and I will still likely use keynote, but not as much with the new version of Screenflow.

Screenflow + live type does everything that you’d want from a NLE with the exception of chroma key.  I do wish that Keynote had some sort of output-to-alpha type function, or transparent backgrounds.

Speed is what matters.  If I was (and thank God I had the sense to quit) still a loan officer, you damn well better believe I’d do a screenflow talking head each and every day with rates and other stuff.  You could be end-to-end in 10 minutes, and your arrows would quickly block out the sun.

I’ll indulge myself over the weekend with another video, and demonstration of A/B testing with Google Website Optimizer at a new little thing Bawld Guy and I are doing.