There’s always something to howl about.

Month: October 2006 (page 2 of 7)

Zillow.com shake-down: This is the first shoe dropping . . .

John Cook, Seattle Post-Intelligencer:

Zillow has contacted the NCRC, and the two plan to meet soon, Berenbaum said. He expressed confidence that they can resolve the issues in a way that benefits the entire home valuation industry.

Actually, the complaint made me think that Yahoo.com is going to have to cough up some dough, too…

Our story so far:

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Home buyers: How to horsewhip your buyer’s agent to get to a reasonable fee . . .

Even though I have yet to persuade a home buyer to whipsaw sellers using my strategy, I thought I would pass along a tip for buyers on getting a better deal from your buyer’s agent — no matter where you might happen to be.

I happens that I have a friend who is moving soon, but not to Phoenix, alas. He took my advice and asked the question — “How much do you charge?” — of a potential buyer’s agent. The answer he got in return was rich in tap-dancing but not in results, so I wrote a model follow-up, shown below, for pressing the point.

Before we get to that, we need to consider some issues.

First, a rebate from your buyer’s agent may not be lawful in your state. I consider this absurd and obscene, but your state’s Association of Realtors may be keeping your state legislature as a special pet.

Second, if homes sell for lousy money where you’re buying, don’t get cheeky. A 3% commission on a $60,000 house is eighteen-hundred bucks. I consider that starvation wages, a clarion call to local Realtors to “find your passion” elsewhere.

But, third, a premium price is only justified for a premium product. If you’re buying investment real estate, you should pay Jeff Brown whatever he wants. But ordinary buyer’s agents are not a scarce commodity — too much the contrary. If a prospective agent huffs and puffs that he’s worth more because he charges more — press on. If an agent really is too busy to work with you, she might actually be worth more money — but she might not be able to deliver the value anyway.

But: Right now, the world is crawling with underemployed Realtors. If one won’t make a deal, the next one will — if you are willing to negotiate to hang onto your own money.

Here’s the language that I wrote, which you can easily adapt to your own circumstances:

Dear Realtor:

I do anticipate working with a buyer’s agent when I make my move. However, I believe I am justified in regarding myself as “a bird in the hand” for several Read more

Welcome to Race Piracy 2.0: Zillow.com is targetted for the crime of having deep pockets . . .

Heads up, folks. It’s a shake-down.

Poor Zillow.com has gotten itself caught up in a classic Jesse Jackson-style shake-down. This is specious bullshit, and everyone who cares about justice — and about not having the rest of the net raped by posturing diversity pirates — should line up with the Zestimators.

They should disclose openly that the damn gizmo is a toy — but what moron doesn’t already know this in his heart of hearts? But they’re hoist by their own petard, because their pretense to a vast scientific “accuracy” is what is being used against them.

Here’s the worst of it, Zillow.com will probably wuss out and pay these crooks off, just like Coldwell Banker did.

Welcome to Race Piracy 2.0…

Our story so far:

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Lam chops: More links back to the self-motivating conversation . . .

The Future of Real Estate Marketing rolled its own Google-based real estate search tool, as did BlueRoof.com. I think these are really sweet ideas about which I intend to do nothing, but I would gleefully hit a tip jar if someone were to set up a canonical real estate search on its own domain or on a third.level.domain on an existing site. Make it integrable and I’ll integrate it with credit into my sidebar. All the big-boy tools (Technorati, blogsearch) kinda suck, so a mission-critical real estate info search tool is a solid win.

I cited the Maverick entry at Mike’s Corner the other day, but I want to link back to it again. I think this is Serious Business, and it hasn’t gotten the hashing out it deserves. Daniel Rothamel from The Real Estate Zebra has a particularly insightful comment.

More from Three Oceans Real Estate — Electronic signatures: what are you waiting for? I’m on the lo-tech end of this, for now. I’m told it’s potentially legal in Arizona, but I haven’t dug through the nitty-gritty details.

Bonnie Erickson drew my attention to a post she put up on Active Rain in September: In changing from sub-agency to to buyer’s agency did with throw out the baby and keep the bath-water?

At 360Digest, Marlow Harris has a very thorough run-down on the relo racket.

RSS pieces (blogrolled) offers the “Top 5 secrets of successful blogs. I happened to hear from Jennifer Dizmang, who taught a class I took just lately on using self-directed retirement account to invest in real estate. That rocks, yes? Jennifer knows a whale of a lot of other stuff, too, all worth millions. Guess what she doesn’t know? Yup. She’s a blog-o-novice. She wants to take flight, but here wings aren’t ready. I sent her the RSS pieces piece, but if y’all have other ideas for her, you might send them along.

Hotpads.com wants you to know that it is courting controversy with electoral heat maps.

The XBroker (blogrolled) craves attention — but he earns it. This is a tearing back of the veils, and it’s kind of roughshod, even rapine, but Read more

Links on the lam: A series of interstitial notices . . .

I’m juggling stuff, so I’m going to try to sneak in some little things fast. There’s a lot of great stuff out there…

Pat Kitano at TransparentRE has a nice scary story for Halloween: The disintermediation of the bond traders.

Alive with numbers, Kevin Boer at Three Oceans Real Estate takes two spins of the Altos Research wheel and also calculates the financial clout of Zillow.com’s demographic.

Bonnie Erickson at Real Estate Snippets has nice advice on IRS Section 1031 tax-deferred exchanges and some sage tips for new real estate agents. Bonnie is in Minnesota, where new agents are more officiously advised to fall on their swords.

More later. Gotta race…

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The Unbrokerage: How to profit from the glut of unproductive real estate agents . . .

Broker Bryant’s comment below put me in mind of a business model I invented earlier this year.

I spent my second two years in real estate in a brokerage such as Bryant describes: You pay a monthly fee to hang your license. If you produce — not encouraged — you pay a transaction fee plus an Errors and Omissions insurance premium. There were 185 agents in the brokerage, of which maybe 15 of us were doing more than one transaction a year. I was doing a lot more. I was there because it was the cheapest 100% plan available to me, because I knew they would leave me alone — which they did — and because I was biding my time until I could take the test for my broker’s license.

But it occurred to me that the NAR has got got be about one-third dead weight by now: Agents with style, charm and zeal — just no clients. Even so, an active real estate license is a valuable thing to have, even if you really are doing one or fewer deals a year.

On the other hand, you are only valuable to me as a broker if you are not increasing my liability. When you do nothing except pay me, I love you. When you write contracts or engage in other random acts of agency, you scare me.

Here’s the idea I had: You can hang your license with us for FREE. No monthly fees — forever. You arrange your own renewal hours and pay the state’s fees, but you own me nothing, and you can hang your license with me for free forever.

What’s the catch? You cannot ever write a contract or represent a client. You cannot do anything for which I can be sued. If you have a mother-in-law deal, that’s great. It will be handled by a working agent and you’ll get a 50% referral fee, with no nickel-and-dime brokerage fees deducted. Refer as many deals as you can — your referral fee is always 50%. You can’t do anything, but you can make a ton of money for doing nothing.

We Read more

Starving Realtors want to know: How do you charge a premium price for a commodity that is not in short supply?

I love it! Inman Blog cites an amazing open letter from the Minnesota Association of Realtors to its membership.

The gist: Real estate brokers are retards but it’s not their fault!

Wait, that’s not right. What it says is, if you’re not making money as a Realtor, you should probably quit now, because your broker won’t sever you, even though, by not severing you, he is hurting his business and the real estate industry as a whole.

What it really says is this: The real estate brokerage safe harbor exclusion to the federal income tax withholding laws makes real estate brokers behave like retards, only this time they can’t seem to grow another foot to shoot themselves in.

Too frolicking bad for them, huh?

Here’s an interesting question: How do you charge a premium price for a commodity that is not in short supply? The DeBeers diamond cartel has an answer. The National Association of Realtors does not…

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All the flat-fee features . . .

We’re in the business of offering a flat-fee for buyer’s representation, we have been for a while. Cathy and I have both written contracts with the flat-fee language. But where policy can be fast, promotion takes time, and it is not until midnight tonight that we will begin to promote the flat-fee idea.

Even then we’re kind of a slow roll out, because we want to make sure that, even if we end up with a tiger by the tail, we manage to stop that tiger, as it were.

I know there are people following this all over the country, so if you want to see all the flat-fee features we have built so far, click away.

As with everything Bloodhound, there is a philosophy. Either we hate the way everything else is done or we simply love to do things differently, but, either way, nothing is done the way anyone else does it.

For the print ads, we are deliberately violating the visual style of these kinds of things — in two different violations. I don’t see any way for a reader to regard us as being something different if we look just the same. The same goes for the content of the ads — and each is also radically different from the other. We don’t have an unlimited amount of money, so we’re starting with something akin to a binary tree search to see what works.

There are two Realtor.com ads that will work together. These may not seem to be as radical, but we put a lot of thought into getting the reader’s response, if we can but once get the reader’s attention.

Finally there is one web-based landing page, so far. I have a killer alternate within me somewhere, but it is killing me to get it out. The idea of the landing page is to get people who have voluntarily come in from the ads to take the next step, filling out a home search form and setting an appointment. The appointment will be the actual close, but our plan — for now, at least — is to have no hands-on involvement Read more

Identifying mavericks: Socrates, Jesus, Cyrano and — Glenn Kelman?!? We don’t have to love the truth, we just have to live with it . . .

This is me in a comment at Mike’s Corner. Mike Price is looking for nominations for the most influential mavericks in the real estate industry, individuals and companies. Share your thoughts with him.

I’ve been thinking about this quite a bit lately, although the words I use in my own mind are closer to “renegade” or “heretic.” And the context is immense, at least to my way of thinking: The story of The West, in capitals, as against The East, is the story of Socrates, the man who chose to die rather than bend to the will of the mob. The Nazarene was the key popularizer of the tale, but if you look for it, you will find it reflected in every enduring story of The West.

Most fundamentally, The West is the heretic, the renegade, the maverick, the man or woman who stands — “not high it may be but alone” — for new truth, standing down all of received wisdom. This is why The West is so outrageously dynamic, where The East, broadly defined, celebrates and venerates that which is traditional and unchanging.

So who would I pick as the maverick individual and company bringing the most change to the real estate industry right now?

Glenn Kelman and Redfin.com.

My experience of the man has been overwhelmingly negative, and I don’t care for the way the company operates: It foists its agency responsibilities onto listing agents, then publicly vilifies them if they object to this cowbird-like behavior.

But someone at Redfin.com — or possibly some unknown maverick — figured out that the contradiction of the listing agent compensating the buyer’s agent could be exploited to market advantage, and this one innovation, in due course, will — at a minimum — divorce the two commissions from one another, resulting in a true buyer’s agency at last. It may also serve to eliminate the proprietarian idea of the MLS, a serendipitous side-effect.

I don’t think Redfin.com can survive as a business, at least not in its present form. Its head-count is huge for the volume it is doing. The proportional rebate system makes it impossible for the company Read more

Google Mobile Maps supports Treo . . .

I never get lost, which sometimes annoys and sometimes enthralls my best-beloved. The Swann Boys as a bloodline are endowed with an extra-large kinesthesia gene. I can find my way around in cities I have been to only once, decades ago. Whenever we travel, I do all the driving, because even when I don’t know where I am, I am in the process of mapping the whole place in my mind.

This turns out to be a real advantage in the real estate business. I never forget how to get to a house I’ve been to before. I know at once when the listing agent’s driving directions are wrong — as they are at least 20% of the time. I know every back-way sneak-around in Greater Phoenix.

Cathy is a great driver, and she is not directionally-challenged. But in strange neighborhoods, she doesn’t know by the magic of kinesthesia where she is. She maps her showings, which I never do, and then works those maps carefully as she drives.

So here is great news, which Cathy discovered yesterday: Google Mobile Maps is supporting the Treo line of cell phones. This might be old news. I had looked at GMM when it was new, but it was useless to us without Treo support.

This is not the ultimate perfect mapping solution. We grow so fast that no mapping software can keep up. But it’s a big improvement over schlepping a 100+ page map book.

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Want to stop sprawl? Stop subsidizing it . . .

There’s an article in today’s Arizona Republic documenting, at least subject to inference, how the sprawl machine works.

First, developers put up houses on remote farmland, because the land is cheap. There are no roads, schools, libraries, fire stations, etc., but the developers know that the new residents will clamor for those things as soon as they move in. Politicians, scared to death of negative opinion, build all these missing amenities, adding value to all the remaining unbuilt homes and undeveloped land.

The politicians finally get about half wise and impose “impact fees” — taxes assessed in advance, per new rooftop, to pay for the amenities that will be built as the new homes are built. The developers argue that this makes the homes less affordable, which is true. The politicians argue that the new residents are bearing the costs of the new burdens they occasion, which is also at least somewhat true.

But here are two more true statements which you will never hear uttered aloud:

1. In our current mixed-economy, if the politicians said, “Sorry, folks, you moved where you shouldn’t have,” eventually developers would stop trying to build in places where municipalities don’t provide services. Those who didn’t learn better — developers and their customers — could stew in their own juice.

2. In a truly free market, developers would build all the amenities we’re talking about (and then some) at a particular project — or they wouldn’t build the project at all. The current mess is occasioned by government intrusion into real estate, On the one hand, developers can build where they shouldn’t. On the other, they can sucker the taxpayers — again and again — into adding immense value to what was once essentially worthless land.

Want to stop sprawl in its tracks? Get governments out of the real estate business…

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Valley home values: The sun will come up tomorrow . . .

Today marks the release of The Arizona Republic‘s semi-annual run-down of home prices. I’ve never liked this treatment because it is based on median prices — which tells you nothing about particular homes — and is sorted by zip code — arbitrary and enormous spaces. Here’s the Cliff’s Notes. You can pursue the links from the page linked above for details. 1. Not as good as last year. 2. Prices down somewhat or barely up, year over year. 3. Lots of inventory. 4. The sun will come up tomorrow.

The biggest news might be that Catherine Reagor has discovered new reasons for hope. In a goofy home movie made for Channel 12, she actually rhapsodizes about appreciation potential. She predicts a Valley population of 20 million (our carrying capacity is 8 million), so she’s not down to Earth on all ten toes, but her progress is laudable.

I was interviewed for this year’s rundown. I spent about an hour on the phone from my patio one afternoon, maybe twenty minutes from the car the next afternoon. I also referred two of my favorite investor clients, one of whom was interviewed for about twenty minutes as he was standing in a store. All of that turned into one mangled sentence in three sections of the paper.

The actual news is this: Our fundamentals are sound. In-migration continues apace. There is a lot of inventory on the market right now, but many sellers are not actually motivated to sell at current market prices. Those homes can be thought of as ghost inventory. A perfectly normal number of buyers are buying homes at or above list prices, with deep discounting being rare. The surfeit of inventory will take some time to work out, but I see no indications of looming catastrophe. The news isn’t great, but it certainly isn’t awful…

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The “Win a BloodhoundRealty.com Tee-Shirt Contest” contest . . .

Cathy is out with a crew today, canvassing a neighborhood with invitations to an Open House she is holding tomorrow. They are wearing our new Tee-Shirts:

We had these made because we are sponsoring contestants in a walk-a-thon, but we made a bunch, so they could be used for things like this, as well.

It occurred to me that we should give away a Tee-Shirt in a contest, but I really don’t have the gift for contests. The one weblog contest idea I’ve had so far is the CheezWhiz Olympics, an award for the new real estate technology that is simultaneously the coolest-sounding and stoopidest idea of the week. Unfortunately, that could easily lead to the entire globe being coated with a thin layer of CheezWhiz.

Anyway, the idea I had was to sponsor a contest to decide what contest to sponsor. In other words, you come up with the contest idea. If we pick your idea, the winner of the contest you suggest will win a BloodhoundRealty.com Tee-Shirt — and so will you.

Hanes Beefy-Tee, top-quality silk screening — a lasting trophy of your peculiar genius…

So what do you have to lose — except for your time, dignity and good name? After all, we’ll pay the postage! Tell us what contest to sponsor and WIN!

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The Irresistible Bastard: Building the perfect marketer for the Twenty-First Century real estate industry . . .

UrbanDigs.com offers some great practical advice on timing low-ball offers. TrueGotham offers further thoughts. Both of these posts are Manhattansized, so you’ll need to scale accordingly for your local market.

Bonnie Erickson at Real Estate Snippets has excellent advice on the subject of your Realtor’s excellent advice. We’re not being pushy, honest! We’re helping you quarry your home’s inner greatness.

From Jeff Brown at Behind the Curtain: What do you want from the news, truth or accuracy?

PressReal.com (blogrolled — sorry, should have done this a while ago) asks Who pays the commission?, a question near and dear to Bloodhound hearts.

On the subject of “discounting” generally, Greg Tracy at BlueRoof.com composes a symphony:

But the best part about our new company is all the support we get from our clients. The consumers like what we’re doing because we are a new business model and most consumers really don’t like the traditional real estate models.

It’s funny if you think about the whole criticism of “discount broker”. Some people from my previous brokerage say that I’m selling out because now I’m a “Discount Broker”. Well, what does that mean?

That means that I’m doing the same thing for less…

And that’s the criticism? Even funnier is when the large companies take out ads that put down “discount brokers”. It’s like Albertson’s taking out an ad that says don’t buy from Safeway because they sell things for less. That’s what these agents are saying. And it’s really funny because most of them discount their commissions too, they just don’t admit it. We don’t discount our service or cut corners, in fact we have higher minimum standards for marketing our listings than most of the industry.

When I meet with people and show them our model and how we can help them they get excited about our model. We’ve had people tell us they were going to name rooms in the home after us and they send us incredible testimonials and they refer all their friends to us, which is the greatest endorsement they can give.

(Gentlemen: If you have a lingering problem from the photo in Greg Tracy’s post, The Phoenix Real Read more