"Lisa and I wanted to let you know what a great experience we had working with you from start to finish. We still find it hard to believe we landed the house we wanted and in the area we desired given this hot market. Your persistence paid off and it is sincerely appreciated. Also, thank you so much for the great communication and follow through with every question or issue we had no matter how large or small. You consistently went above and beyond to make it easier for us as out of state buyers and we felt engaged in the process but not overwhelmed. A very nice touch was creating the website of photos to allow us to see the house and share the photos with friends and family. We were also extremely impressed with the great and thorough team you assembled. From our loan officer to our inspector we felt like everything was completely taken care of. This allowed us to focus our attention on moving, not the details of the transaction. I believe things could not have been easier on our side and we will highly recommend Bloodhound Realty to our friends and family." – Robert and Lisa P.

"I want to thank Greg Swann at Bloodhound Realty for a great home buying experience. I was looking for a house to rent or rent-to-own and came across his website. I emailed him and told him what I was looking for. Greg suggested that I buy instead of renting because the interest rates are so low now. I explained that I had no money for a down payment. Greg put me in touch with a mortgage company and I was approved for a loan over the phone that day. The next day Greg and I went and looked at twelve houses and I found the one just right for me and my family. I made an offer and it was accepted. Greg was there every step of the way. Greg always answered my calls promptly and had answers to my many questions regarding the area schools, shopping and growth potential. I can’t thank Greg enough for helping me realize that I could own my own home. I went from living in an apartment to owning a home in about 3 weeks. Greg went above and beyond any Realtor that I have ever dealt with. I can’t thank him enough for helping me realize my dream of owning a home." – Cheree P.

"I would like to convey my appreciation and sense of satisfaction for the handling of my investment property purchase this last March. I found Greg Swann and Bloodhound on a Google search after contacting two other local agents and not finding what I was after. I contacted Greg initially via email, and from that moment on, the level of service and information that I received was truly amazing. Having dealt with several real estate agents in the past, I was prepared to do most of the legwork myself, and have someone with a license take care of the legal side. What I got was an agent who did literally everything except pay for the property. From our first email conversations, to hitting the ground in Phoenix and having Greg give me an instant overview of the Phoenix market, to narrowing down the better neighborhoods, to finding the right house, and closing the deal, it went much more smoothly than I could have ever hoped. Within 48 hours of landing in town, we had a great house at a fair price! Greg is a consumate professional and a gentlemen you'd love to have on your side. Not only is Greg a nice guy, but he's savvy as well as tenacious when necessary. He left no stone unturned and no clause unwritten in assuring that I got exactly what I was after, and what was fair for both parties. I have already referred two friends to Greg in their search for investment properties in the Phoenix area, one of whom has already purchased two properties through Bloodhound, and would be happy to discuss my experience with any other potential investors who are serious about using Bloodhound's services." – Tony F.

"Lisa and I really talked it over to come up with what could have been done differently in our purchase and we can't come up with a thing. Any issues we had are with our listing agent - lack of communication, but they did sell our house quickly with several others on the market. We had an easier time coming up with what you did that impressed us (#1 obviously can't be done for all customers):
     1. Promoting our property with other realtors while at the convention in Vegas.
     2. Web site photos were huge - fun to share with family, etc.
     3. The gifts for move-in day.
     4. Always returned our calls quickly, punctual on all appointments - this is great customer service.
     5. Trying everything to get us in the house - we knew you were working with the listing agent, etc., to try to help convince them to take our contingency. Once we did get the contingency you kept them in the loop to ensure no surprises." – Robert and Lisa P.

"I like to report on good service I receive whenever I can. As I've blogged, we recently sold our home. One of the motivating factors was to use some of the profits to invest in other real estate.
     Phoenix, AZ, happens to be the hottest appreciating market in the country, right now, and even though the run-up in prices in the last year precludes positive rental cash flow (unless you go in with lots of equity), appreciation should far outstrip the outlay I'll have over the next three years, which is my anticipated holding period.
     So, I contacted my friend Greg Swann, of Bloodhound Realty. Told him I wanted three rentals, but not just any rentals. I wanted relatively new houses, stucco, tile roofs, in nice suburban neighborhoods. In short, I want houses that will attract the cream of the crop in tenants and command market rental rates, even though I may set the price slightly below just to rent them quick. We'll see.
     I also told Greg that I did not want to travel to Phoenix -- not now, not ever! (not really) No, I just want to be able to do everything remotely.
     I'm happy to report that he runs a fantastic turnkey operation for out-of-state investors. First, he referred me to a loan professional who specializes in investor loans. Then, Greg searched out 16 prospective properties and took lots of photos of each. He then recommended three, and, because I'm smart, I went with his recommendation 100%.
     This one, this one, and this one.
     Greg drafted the contracts on Friday, we signed them on Saturday morning, and by Sunday afternoon, we had firm deals on all three. Inspections are scheduled, loans are proceeding, property management will be established very soon.
     All is proceeding very smoothly." – Richard N.

"I met Greg Swann when he was a guest speaker in my real estate class. My husband and I met Cathleen Collins soon after and were impressed by her, as she was one of the nicest, hardest-working and most generous people we'd ever met. Greg was dynamic, energetic, and extremely knowledgable about the housing market. When the time came--about two weeks later--for my husband and I to sell our houses, I knew there was no one else that I would rather have as my Realtor than Greg Swann. I told my husband how impressed I'd been, and he was skeptical, or course. And I admit, I had to wonder as well if Greg was going to be as great as he seemed in class--talk is one thing, but would he be able to help us sell our two houses AND find the right house without taking forever?
     The answer was a definite YES! Greg sold both our houses in less than a week, and Cathleen helped us find the perfect house in the best location for our money--all without feeling frustrated. They both really paid attention to what we were saying and what we wanted. With all the fast action, I had to drop my real estate class to move and pack, but I will definitely NEVER drop Greg or Cathleen as our Realtors. They both went above and beyond the call of duty with everything. If you think you can find a better realty company then Bloodhound Realty, I would ask you: How can you improve upon the best?" – Dr. Mohammed and Mrs. Melissa A.

"I have been astounded at the levels of service that you have provided me and my son as he worked on purchasing his first home at age 23. Your advice and attention, teaching and mentoring have been invaluable. You've made a seasoned home-buyer of him with all the education provided in the course of the project. Your high ethics prevented possible mistakes and have resulted in a home that appears to meet his every need as a live-in owner, property manager, landlord and my needs as an investor. Your service is over-the-top and I will be happy to refer others to you whenever the chance arises." – Sally S.

"After spending every weekend for two years building an entertainer's backyard deciding to sell our home and relocate out of State was a big decision for us. We were anxious about our move and the real estate market in general.
     Being able to see our Realtors truly working on our behalf helped ease our anxiety. Cathleen and Greg at Bloodhound Realty were amazing. Their ability to use the internet to market our home broadened the viewing audience and brought our home to life. All of the fabulous features and character of our home could be seen right from a computer screen. People viewed our home online. Serious prospective buyers came by to view it and noted they had seen it online. In a tough market our home sold in 42 days at a time when the average time on market was 63 days.
     Cathleen and Greg at Bloodhound Realty are true professionals with the skills it takes to sell a home even in a tough market. Should we ever relocate back to the Phoenix area we would most definitely use the services of Bloodhound Realty again." – Brian and Rebecca B.

"During one whirlwind weekend early in 2004, Greg Swann helped me and my husband find just the right Valley home. Because we had never lived in the desert, we weren't sure what we wanted or needed in an Arizona house, but later commented that it was the perfect place for us.
     Our Avondale home was cozy and comfortable yet offered lots of room for company, was located in a great neighborhood, admired for its gorgeous landscaping, especially the backyard, and provided easy access to work, shopping, hiking trails and church.
     Because of Greg's expertise, research and tenacity, by Sunday afternoon we narrowed our choices to a house that had only been listed a few days. He not only gave us his undivided attention and energy for the weekend, he also educated us on the idiosyncrasies of the desert and points of interest around the Valley.
     Two and a half years later, when my husband was informed of yet another job transfer, one of our first thoughts was: We need to call Bloodhound Realty. We knew selling our home would be more difficult than buying it, because the real estate climate had morphed from a seller's market to a buyer's market. And we knew Bloodhound would work hard to create interest in our property. That they did.
     Cathleen Collins took us under her capable wing and hit the real estate road running. Despite the fact that 48,000 other homes glutted the multi-list, we received an offer within two weeks. But that's not the end of the story.
     After the movers packed our belongings and we checked into a motel in our new city, expecting to stay two days until both houses closed, the glitches began. Too numerous to mention, we won't go into the gory glitch details. However, I will say that Cathleen's calm demeanor as well as her determination to stay in constant contact with all the entities involved and to work through the problems got us through a tough time.
     Cathleen and Greg are friendly and capable, intelligent and efficient. They are quick to answer phone calls and e-mails, no matter how mundane or ignorant the questions or comments. Best of all, they are both genuinely great people! Bloodhound Realty is the best!" – Becky L.

"To Greg's Potential Home Buyers,
     My husband and I decided that we wanted to move from the East Coast to Arizona before we married 2 years ago. We did a ton of research; having always been renters, we knew very little about buying a home. Our dream at the time was to move out to AZ and rent for a year while we shopped neighborhoods and got to know the Phoenix Metro area.
     I found Bloodhound Realty on my many Google searches. I first emailed Greg Swann over 6 months before we moved to AZ. We came out and visited to get another look at Phoenix and Greg met with us. I had sent him our original criteria and he showed us houses that matched as well as a few more potential homes. After we flew back to New Jersey, Greg and I kept in contact with each other. I would ask him general questions and he was always happy to answer them.
     I cannot stress this next point enough, it takes a team to get you into a house. Not only did Bloodhound Realty and their team of experts meet our expectations, they exceeded them. If you don't have a great team you will have problems. Thankfully, we didn't have any problems with our first home buying experience, but I know that if we did, Greg and Bloodhound Realty would be there for us.
     Who can say that about their Realtor?
     Greg loves what he does, he embraces your needs and he finds the match that is right for you. He will explain all the ins and outs of Arizona's laws, of the neat facts about the area and help you understand what you can and can't do. He presents you with options and is straightforward and honest. He is cut from a different mold, the model Realtor. This may sound cheesy but, it is the truth. I urge you to use Bloodhound Realty for your home buying or selling needs.
     Happy AZ Home Owners!" – Michelle and Sean F.

"When we were looking to relocate to Phoenix we wanted a realtor who was internet savvy that would be able to work with us from southern california efficently through email or digital photos.
     We found Bloodhound online and made a trip to Phoenix to look around. We didn't have a specific timeline in mind but Cathleen took a day and showed us some homes we had looked at on the MLS. She also told us about an area where new homes were going to be built in the city limits since we didn't want to be further out west or in the outlining areas of Phoenix.
     We selected our new home quickly after viewing the model. She knew we wanted specific things and one of the models was exactly what we were looking for in a floorplan.
     During the entire home building process Cathleen kept in contact with us building an online portal for us to see photos when we were unable to come to do a walk through at various stages in the process. She was incredibly friendly and kind during this long 9-1/2 month process.
     We just closed escrow on March 15th and are getting settled. We truly appreciated everything Bloodhound did for us. They have a very high level of customer satisfaction/service and their knowledge about the real estate laws and building laws for codes in Arizona is an asset especially for people such as ourselves moving into the state for the first time.
     We felt welcomed to Arizona long before we moved and hope to have a continued relationship with Bloodhound in the future. We will definitely recommend them to anyone who asks for a referral to a great realtor." – Michael P and Kathy N

"It's Sunday... I didn't expect to hear back from you until Monday. You're an animal! I know a bigfoot executive at a big brokerage here in Atlanta, and when I discussed all the information you've been giving me she got jealous and said she wished just 10% of her agents worked as hard as you. I don't know if that's just the way it works in Arizona or if you're the hardest working Realtor in the state... but I appreciate it." – Ronan D.

"While I realize it's been a long time since you assisted my daughter with her real estate purchase, I just wanted to express my heartfelt thanks. You treated her with respect and actively pursued property which met her needs. You didn't treat her like a child and Katie sensed that immediately. You took her seriously (something which did not occur prior to her meeting you). The 'one year guarantee' your company offers has also been a tremendous help to her. I have no doubt that you will be a great success in your real estate business. You certainly have lived up to the "Bloodhound" name of your company. Thanks for helping Katie negotiate her first 'big buy'!" – Margaret K.

"Fantastic! I see that once again you have missed no details. Carola and I thank you for the excellent job you did for us. Everyone I spoke to about how you facilitated this whole house-buying process was just as impressed with your thoroughness and dependability as I was. My conversations with relatives in Arizona who have recently bought homes made it really clear that this level of service and competence is outstanding; well beyond the norm. People are just amazed by the fact that we could initiate this from Germany, come to Arizona for a week one month later and go away with the house deal basically in the bag. You delivered exactly what we wanted." – Mike M.

"Just wanted you to know that the home warranty you bought for us saved our butts. The AC compressor failed completely and the cost of fixing it is $40 with the warranty, $1,500 estimate just for labor without it." – Bruce and Kina S.

"I just wanted to say thanks for all of your help! I appreciate all of the time and energy you put into making this all happen so quickly. I'm really happy to be here and you really went the extra mile to make sure it happened. I wanted to let you know that both the sellers and the escrow officer mentioned to me that you were great to work with, very professional and straightforward. If anyone I know is looking for a home in the area I will definitely give them your name." – Nicole N.

"Thank God our paths crossed! It's truly a pleasure and an honor working with someone who possesses your values and your conviction!" – Daniel S.

"We would just like to tell you how much we appreciate all the hard work you have done on our behalf. You have helped to make this an easy transaction that was a good learning experience and efficient as well. We will definitely refer anyone we know who is looking to buy in Phoenix. Thank you again for all your help. We look forward to seeing you again the next time we are in town." – Brian and Kristen M.

"Just a quick note to compliment you on the quality of your MLS listing on Lundberg. I've been reading Surprise listings all day and your photos and comments are above all others. You've shown me how good an MLS listing can look." – Judy W, Realtor

"I was just playing around on your site (not the blog) and I must say you've created one of the best real estate sites I've seen. Just like a good blog, your personality definitely shines through. Great site!" – Dustin Luther, Rain City Guide

"Many many thanks for everything Bloodhound Realty has done on my behalf, with outstanding representation, attention to detail, and the whole bit. Were I to move back to Phoenix, I would use you folks again in a heartbeat.
     At one point I was contemplating going with a cheaper alternative, but I doubt my home would've sold given the state it was in in August. I am glad in this market that I chose you. Best of luck building your business." – Damon C

"We feel that you and Bloodhound Realty did an excellent job and we are extremely happy that you selected us as one of your clients. Your diligence and hard work were both refreshing and somewhat unexpected given our previous experience with 'traditional' real estate marketing." – Ken G