There’s always something to howl about.

Category: Marketing (page 164 of 191)

The Zillow.com shake-down: How the other shoe will drop . . .

Lloyd Frink at Zillow.com is playing CYOA games, and Joseph Ferrera at Sellsius&176; is looking for truth from a horse that’s all ass, but here is how the other shoe will drop, in the Zillow.com shake-down, when it does:

Watch for a joint announcement of something that Zillow.com and NCRC will do together. There will be a window-dressing “solution” to the manufactured dispute, perhaps a more robust disclaimer. This, whatever it is, will be nothing but a show horse. The pay-off will be in the joint program, whatever form it takes.

Clint Bollick or someone like that might file a suit solely in pursuit of a policy change. The NCRC will expect to get money or power or both. They’re playing straight out of the Jesse Jackson playbook, and they will not stop maligning Zillow.com until they get what they want or until their tactics are fully exposed.

It would not surprise me if the payoff came from the personal fortunes of Rich Barton and Lloyd Frink, to keep the VCs and the SEC out of it.

When you see a press release like the one I cited yesterday from NRT, you’ll know the deal is done. Read that press release carefully and you should be able to figure out what the payoff is. Learn to read everything that carefully and you will discover how America works.

There is an alternative: They could stand firm. The web has fairly successfully held itself aloof from the way America works for the rest of corporate America. To my knowledge, this is the first time a purely web-based company has been shaken down in this manner. Because of this — because the web has been exempt from this kind of officious thievery so far — it is a matter of particular moment whether Zillow.com is able to hold the line.

I would love it if they did, but I honestly don’t expect it. Except for people like Steve Jobs and Mark Kuban, corporations are run by cowards. Most likely, they’ll try to save face with a seven-figure bribe, then set up a fund to buy off future pirates, who will Read more

Zillow.com shake-down: Creeping disclaimerism as a subject-changing gambit . . .

Whatever. Just don’t pay them off. The issue is a lot bigger than Zillow.com, and Net Exceptionalism is too important an idea to be squandered.

Even if you don’t know who your friends are, I will hang with you if you will hang tough…

Our story so far:

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Should you trust the numbers you read? Dig deeper . . .

The Republic is all atwitter today because “Prices of new homes slip by largest amount in nearly 36 years”. What’s the real news: Nationwide (a non-existent real estate market), year-over-year median prices for new homes were down 9.7%. Not great, not awful, and not really news at all. We need to know which houses, where, and why to know anything. The news hook — “36 years” — just means that the non-news have been very, very good for more than a generation. Without context there is no knowledge.

Witness: “County wages up 10.5% in a year”. That sounds like good news, although the Republic tries to spin it negative. I have never believed the complaints about low wages in the Phoenix-area, and our perpetually low unemployment rate is hard to dismiss. What this actually means in the long run is for you to decide. I would be much more impressed to hear about how Phoenicians are improving their job skills. Human capital is all the capital there is, ultimately, and people who take the trouble to learn something useful make good money.

Here’s my favorite fake number story of the day: “Light rail subsidies calculated”:

Overall, Metro estimates its total operating, maintenance and administration costs at $28.2 million in the first year and plans to recoup a quarter of that money from fares. That leaves Phoenix, Tempe and Mesa to come up with a little over $21 million among them.

So that means the subsidy will be $3 from the taxpayers for every $1 paid by the rider, right?

Wrong.

What is missing from the calculations? The cost of building the ding-dong trolley system, billions of dollars before we’re done.

The actual subsidy will be at least $13 from the taxpayers for every $1 put in the fare box — and possibly a whole lot more.

Best “news” of all: You will never ever know how much you are paying in subsidies. Whatever number you are told, you will know with an icy certainty that you are being lied to.

Now a thoughtful person might think to say, “Anything worth doing is worth doing for profit.”

But the BoosterDogglers and the Read more

Learning to negotiate the buyer’s agent’s commission . . .

From my column in today’s Arizona Republic, a familiar theme. The permanently linked version uses a somewhat longer version of the text.

 
Negotiate agent commission

In past weeks, we talked about using the simple question “How much do you charge?” to negotiate a more reasonable buyer’s agent commission. Buyers traditionally have not known to ask this question, but here’s the really cute part: “Your” agent is not required by law to disclose the amount of the sales commission. You are entitled to know an infinite number of facts about the property and the transaction, but you are not entitled to know how much you are paying for representation.

The buyer’s agent commission is set by the listing agent, generally in consultation with the seller. The listing agent does not have to offer any commission for the buyer’s representative. This is the essential component of an “exclusive” listing – only the listing agent will be compensated upon the sale of the property.

But if the listing agent wants to advertise the home in the Multiple Listings Service (the MLS), an offer of compensation, a “co-broke” commission, must be included with the solicitation of cooperation. This coupling of cooperation with compensation is what makes the MLS work so well as a tool for marketing real estate.

How much will the co-broke commission be? For a resale home, it will usually be 3 percent of the purchase price of the home. For a $100,000 condo, that’s $3,000. For a $1 million mansion, that’s $30,000.

Does it take 10 times more effort to sell a mansion than it does a condo? Ten times more expense? This pricing structure is completely absurd, mostly because, until lately, no one thought to change it.

In fact, the listing agent might be getting 2 percent or less. Why? Because the seller asked the magic question: “How much do you charge?”

Buyers need to learn that they, too, have the power to negotiate the fees paid for their representation.

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Zillow.com shake-down: This is the first shoe dropping . . .

John Cook, Seattle Post-Intelligencer:

Zillow has contacted the NCRC, and the two plan to meet soon, Berenbaum said. He expressed confidence that they can resolve the issues in a way that benefits the entire home valuation industry.

Actually, the complaint made me think that Yahoo.com is going to have to cough up some dough, too…

Our story so far:

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Home buyers: How to horsewhip your buyer’s agent to get to a reasonable fee . . .

Even though I have yet to persuade a home buyer to whipsaw sellers using my strategy, I thought I would pass along a tip for buyers on getting a better deal from your buyer’s agent — no matter where you might happen to be.

I happens that I have a friend who is moving soon, but not to Phoenix, alas. He took my advice and asked the question — “How much do you charge?” — of a potential buyer’s agent. The answer he got in return was rich in tap-dancing but not in results, so I wrote a model follow-up, shown below, for pressing the point.

Before we get to that, we need to consider some issues.

First, a rebate from your buyer’s agent may not be lawful in your state. I consider this absurd and obscene, but your state’s Association of Realtors may be keeping your state legislature as a special pet.

Second, if homes sell for lousy money where you’re buying, don’t get cheeky. A 3% commission on a $60,000 house is eighteen-hundred bucks. I consider that starvation wages, a clarion call to local Realtors to “find your passion” elsewhere.

But, third, a premium price is only justified for a premium product. If you’re buying investment real estate, you should pay Jeff Brown whatever he wants. But ordinary buyer’s agents are not a scarce commodity — too much the contrary. If a prospective agent huffs and puffs that he’s worth more because he charges more — press on. If an agent really is too busy to work with you, she might actually be worth more money — but she might not be able to deliver the value anyway.

But: Right now, the world is crawling with underemployed Realtors. If one won’t make a deal, the next one will — if you are willing to negotiate to hang onto your own money.

Here’s the language that I wrote, which you can easily adapt to your own circumstances:

Dear Realtor:

I do anticipate working with a buyer’s agent when I make my move. However, I believe I am justified in regarding myself as “a bird in the hand” for several Read more

Welcome to Race Piracy 2.0: Zillow.com is targetted for the crime of having deep pockets . . .

Heads up, folks. It’s a shake-down.

Poor Zillow.com has gotten itself caught up in a classic Jesse Jackson-style shake-down. This is specious bullshit, and everyone who cares about justice — and about not having the rest of the net raped by posturing diversity pirates — should line up with the Zestimators.

They should disclose openly that the damn gizmo is a toy — but what moron doesn’t already know this in his heart of hearts? But they’re hoist by their own petard, because their pretense to a vast scientific “accuracy” is what is being used against them.

Here’s the worst of it, Zillow.com will probably wuss out and pay these crooks off, just like Coldwell Banker did.

Welcome to Race Piracy 2.0…

Our story so far:

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Lam chops: More links back to the self-motivating conversation . . .

The Future of Real Estate Marketing rolled its own Google-based real estate search tool, as did BlueRoof.com. I think these are really sweet ideas about which I intend to do nothing, but I would gleefully hit a tip jar if someone were to set up a canonical real estate search on its own domain or on a third.level.domain on an existing site. Make it integrable and I’ll integrate it with credit into my sidebar. All the big-boy tools (Technorati, blogsearch) kinda suck, so a mission-critical real estate info search tool is a solid win.

I cited the Maverick entry at Mike’s Corner the other day, but I want to link back to it again. I think this is Serious Business, and it hasn’t gotten the hashing out it deserves. Daniel Rothamel from The Real Estate Zebra has a particularly insightful comment.

More from Three Oceans Real Estate — Electronic signatures: what are you waiting for? I’m on the lo-tech end of this, for now. I’m told it’s potentially legal in Arizona, but I haven’t dug through the nitty-gritty details.

Bonnie Erickson drew my attention to a post she put up on Active Rain in September: In changing from sub-agency to to buyer’s agency did with throw out the baby and keep the bath-water?

At 360Digest, Marlow Harris has a very thorough run-down on the relo racket.

RSS pieces (blogrolled) offers the “Top 5 secrets of successful blogs. I happened to hear from Jennifer Dizmang, who taught a class I took just lately on using self-directed retirement account to invest in real estate. That rocks, yes? Jennifer knows a whale of a lot of other stuff, too, all worth millions. Guess what she doesn’t know? Yup. She’s a blog-o-novice. She wants to take flight, but here wings aren’t ready. I sent her the RSS pieces piece, but if y’all have other ideas for her, you might send them along.

Hotpads.com wants you to know that it is courting controversy with electoral heat maps.

The XBroker (blogrolled) craves attention — but he earns it. This is a tearing back of the veils, and it’s kind of roughshod, even rapine, but Read more

Links on the lam: A series of interstitial notices . . .

I’m juggling stuff, so I’m going to try to sneak in some little things fast. There’s a lot of great stuff out there…

Pat Kitano at TransparentRE has a nice scary story for Halloween: The disintermediation of the bond traders.

Alive with numbers, Kevin Boer at Three Oceans Real Estate takes two spins of the Altos Research wheel and also calculates the financial clout of Zillow.com’s demographic.

Bonnie Erickson at Real Estate Snippets has nice advice on IRS Section 1031 tax-deferred exchanges and some sage tips for new real estate agents. Bonnie is in Minnesota, where new agents are more officiously advised to fall on their swords.

More later. Gotta race…

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The Unbrokerage: How to profit from the glut of unproductive real estate agents . . .

Broker Bryant’s comment below put me in mind of a business model I invented earlier this year.

I spent my second two years in real estate in a brokerage such as Bryant describes: You pay a monthly fee to hang your license. If you produce — not encouraged — you pay a transaction fee plus an Errors and Omissions insurance premium. There were 185 agents in the brokerage, of which maybe 15 of us were doing more than one transaction a year. I was doing a lot more. I was there because it was the cheapest 100% plan available to me, because I knew they would leave me alone — which they did — and because I was biding my time until I could take the test for my broker’s license.

But it occurred to me that the NAR has got got be about one-third dead weight by now: Agents with style, charm and zeal — just no clients. Even so, an active real estate license is a valuable thing to have, even if you really are doing one or fewer deals a year.

On the other hand, you are only valuable to me as a broker if you are not increasing my liability. When you do nothing except pay me, I love you. When you write contracts or engage in other random acts of agency, you scare me.

Here’s the idea I had: You can hang your license with us for FREE. No monthly fees — forever. You arrange your own renewal hours and pay the state’s fees, but you own me nothing, and you can hang your license with me for free forever.

What’s the catch? You cannot ever write a contract or represent a client. You cannot do anything for which I can be sued. If you have a mother-in-law deal, that’s great. It will be handled by a working agent and you’ll get a 50% referral fee, with no nickel-and-dime brokerage fees deducted. Refer as many deals as you can — your referral fee is always 50%. You can’t do anything, but you can make a ton of money for doing nothing.

We Read more

Starving Realtors want to know: How do you charge a premium price for a commodity that is not in short supply?

I love it! Inman Blog cites an amazing open letter from the Minnesota Association of Realtors to its membership.

The gist: Real estate brokers are retards but it’s not their fault!

Wait, that’s not right. What it says is, if you’re not making money as a Realtor, you should probably quit now, because your broker won’t sever you, even though, by not severing you, he is hurting his business and the real estate industry as a whole.

What it really says is this: The real estate brokerage safe harbor exclusion to the federal income tax withholding laws makes real estate brokers behave like retards, only this time they can’t seem to grow another foot to shoot themselves in.

Too frolicking bad for them, huh?

Here’s an interesting question: How do you charge a premium price for a commodity that is not in short supply? The DeBeers diamond cartel has an answer. The National Association of Realtors does not…

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All the flat-fee features . . .

We’re in the business of offering a flat-fee for buyer’s representation, we have been for a while. Cathy and I have both written contracts with the flat-fee language. But where policy can be fast, promotion takes time, and it is not until midnight tonight that we will begin to promote the flat-fee idea.

Even then we’re kind of a slow roll out, because we want to make sure that, even if we end up with a tiger by the tail, we manage to stop that tiger, as it were.

I know there are people following this all over the country, so if you want to see all the flat-fee features we have built so far, click away.

As with everything Bloodhound, there is a philosophy. Either we hate the way everything else is done or we simply love to do things differently, but, either way, nothing is done the way anyone else does it.

For the print ads, we are deliberately violating the visual style of these kinds of things — in two different violations. I don’t see any way for a reader to regard us as being something different if we look just the same. The same goes for the content of the ads — and each is also radically different from the other. We don’t have an unlimited amount of money, so we’re starting with something akin to a binary tree search to see what works.

There are two Realtor.com ads that will work together. These may not seem to be as radical, but we put a lot of thought into getting the reader’s response, if we can but once get the reader’s attention.

Finally there is one web-based landing page, so far. I have a killer alternate within me somewhere, but it is killing me to get it out. The idea of the landing page is to get people who have voluntarily come in from the ads to take the next step, filling out a home search form and setting an appointment. The appointment will be the actual close, but our plan — for now, at least — is to have no hands-on involvement Read more